Merchants Auto

Fantastic, over the top! My salesman Brad Chant was great he went the extra mile to get the deal done, Gordon in finance explained the warranty and Gap insurance coverage. Sco My salesman Brad Chant was great he went the extra mile to get the deal done, Gordon in finance explained the warranty and Gap insurance coverage. Scott Rienert has a great team. More

No run around. My purchase was easier than I expected. I went in and was shown what I asked for and left with a truck that I have wanted for a long time. My purchase was easier than I expected. I went in and was shown what I asked for and left with a truck that I have wanted for a long time. More

First time buyer I did not expect a good experience walking into the dealership today. I was greeted outside by Gene Cocciarella was pleasantly surprised by the entire I did not expect a good experience walking into the dealership today. I was greeted outside by Gene Cocciarella was pleasantly surprised by the entire interaction. He listened to all of my concerns and help me find the perfect car for my situation. Very pleased with the whole team. More

Worth the Trip So I found myself in a position to have to purchase a vehicle on fairly short notice. Called Merchants as I had seen the reviews and set up an appoin So I found myself in a position to have to purchase a vehicle on fairly short notice. Called Merchants as I had seen the reviews and set up an appointment. Upon entering the dealership everyone was friendly and appeared as though they actually liked what they were doing, also very helpful. My sales Rep was Richard Roy, he found a vehicle for me that was exactly what I wanted and worked with me to ensure a smooth transaction. I am very appreciative and would recommend this dealership to anyone looking for a good, clean car. More

Great sales rep made experience worth it Two trips to merchants auto: first trip rendered a terrible experience, mainly due to bad luck of the draw with the sales rep. Gave it a couple months Two trips to merchants auto: first trip rendered a terrible experience, mainly due to bad luck of the draw with the sales rep. Gave it a couple months and tried again, pulling the better straw. Rodney Mathews (sales rep) made my experience MUCH better. He went above and beyond and got me an awesome car, not just a car I could settle for, one that I love, enjoy to drive and can see myself owning for a long time. Although I got an extremely high APR, hoping refinancing down the road will work. Long story short... Merchants Auto has a great selection, does work with poor credit, has some terrible sales reps, but some GREAT ones. I say go for it and give them a try no matter what your credit is. I suppose I’ll have to see down the road how their continued service to me post purchase but so far thumbs up. Especially cause of Rodney!! More

Outstanding! This is by far the best dealership to work with. Hands down! Rodney is very communicative and knows his stuff as well. They got me into a practically This is by far the best dealership to work with. Hands down! Rodney is very communicative and knows his stuff as well. They got me into a practically brand new vehicle at payments LESS then I was expecting. You've earned a lifelong customer. More

Not pressured to buy anything, it was a nice feeling Great flexibility and the no hassle process was something I haven't had before. Everything was up front, nothing was hidden at any time, good experien Great flexibility and the no hassle process was something I haven't had before. Everything was up front, nothing was hidden at any time, good experience and will recommend More

They hussle for you Staff are friendly, not pushy and work to get you in the right car and in the right loan! Would definately recommend Merchant to others. Staff are friendly, not pushy and work to get you in the right car and in the right loan! Would definately recommend Merchant to others. More

Fast, easy, and awesome. Not being local I was able to do most of the legwork with Rodney online and he got us in the exact car we needed and wanted. I can't recommend him eno Not being local I was able to do most of the legwork with Rodney online and he got us in the exact car we needed and wanted. I can't recommend him enough. More

Fast service The staff at merchants were wicked friendly and got our loan approved supr fast. Richard helped slot finding a great car for our needs. And Steve was The staff at merchants were wicked friendly and got our loan approved supr fast. Richard helped slot finding a great car for our needs. And Steve was really fast at getting our paperwork done.i just wish we had gone earlier in the day..well worth the trip.. More