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Merchant Nissan

Troy, AL

4.8
362 Reviews

110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

April 03, 2022

The office was clean and the people were both friendly and helpful however, the sold the car they said I could test drive before I got there. More

by Jacobson.tg2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Apr 04, 2022 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

April 01, 2022

Merchant Nissan has a great selection and wonderful staff! Jimmy King & Deondre Griffin are wonderful salesman and Josh was very professional! More

by Kggarrett08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin Josh Parrish, Hussein Mawani
Apr 02, 2022 -

Merchant Nissan responded

Congratulations on your new vehicle! We are so glad that Jimmy and Deondre had the opportunity to work with you, and that they and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 29, 2022

Jimmy and Josh were very helpful and friendly with my purchase at Merchant! Thank you very much! More

by lblondiee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Mar 30, 2022 -

Merchant Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

March 26, 2022

I really enjoyed my experience with this dealership, they made the process very easy for a young car buyer like myself. Mr. Jimmy was great and made sure I was taken care of! More

by Tristen Cooper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani
Mar 28, 2022 -

Merchant Nissan responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Tristen, please do not hesitate to let us know. We are always happy to help!

March 23, 2022

Deondre made my car buying experience really easy! He was very professional and a real down to earth guy. If you're wanting to purchase a car go see him! More

by msdeniece23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Mar 24, 2022 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, Deondre, and it was a pleasure having you at the dealership. We appreciate your review!

March 22, 2022

Salesman was great! ! He was friendly and respectful. Overall a good experience. Would recommend this dealership. More

by stephen.harbin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Mar 22, 2022 -

Merchant Nissan responded

Stephen, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Merchant Nissan!

March 14, 2022

This place has great customer service. I would recommend this car dealership to everyone. I am so glad I came here. More

by Xavierappl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Mar 14, 2022 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 13, 2022

Josh and Merchant went above and beyond to make our car buying experience from a different state amazing! More

by Mcginnis.justin25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Mar 14, 2022 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan, Justin, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope you enjoy your new car!

March 13, 2022

Awesome service! Mr Jimmy sold me the moment I walked up. Awesome staff who was quick with everything and got me on the road as quick I love you as possible! More

by jonhaydensanders
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Mar 14, 2022 -

Merchant Nissan responded

Jon, thank you for sharing your thoughts about your experience with Jimmy and our team here at Merchant Nissan. We appreciate your business and hope to see you again soon!

February 21, 2022

Awesome customer service great deal thank you merchant Nissan vehicle is great good on gas mileage and great comfort for a small vehicle Mr. Jimmy is a great sales person down to earth And straight forwar More

by Ckwallace0125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Donnie Knotts
Feb 21, 2022 -

Merchant Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Merchant Nissan are glad to have you as a customer.

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