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Merchant Nissan

Troy, AL

4.8
362 Reviews

110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

December 12, 2022

Jimmy was a very expert in his currier and also so helpful for me to choose the best option among other cars. More

by abbarati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Dec 12, 2022 -

Merchant Nissan responded

Thank you so much for choosing Merchant Nissan! Congrats on your new purchase, and let us know if we can be of any more assistance!

December 04, 2022

I called Jimmy King last minute on a Saturday and he was nice enough to wait on me to drive an hour and a half to test drive one of their vehicles. He made me fall in love. Took the the time to show me all More

by Everittjennifer86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Dec 04, 2022 -

Merchant Nissan responded

Thank you, Jennifer, for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 02, 2022

Great customer service and down to earth realism about the business at hand,attitude great to deal with .I would recommend anyone to stop by and talk with these guys More

by Raynardhuffman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Dec 04, 2022 -

Merchant Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 02, 2022

Great people to deal with. Very helpful.. Have not had to purchase an automobile in 15 years but they really came thru. More

by bdavis7276
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, LyShondia Dean
Dec 04, 2022 -

Merchant Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 02, 2022

Love them very nice people,,,,, will be back everyone check them out Troy Alabama. Will be back More

by Melissasmith7275
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Deondre Griffin, LyShondia Dean
Dec 04, 2022 -

Merchant Nissan responded

Thank you so much, Melissa, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 30, 2022

I’m very grateful for my new vehicle I am already in love with it!! Thank you Mr. Jimmy!! More

by dazhiapickett
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Dec 02, 2022 -

Merchant Nissan responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jimmy and our team, and we look forward to working with you again.

November 30, 2022

I was interested in a new Pathfinder and Jimmy was able to make a deal for what I needed. More

by john.witherington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani
Dec 02, 2022 -

Merchant Nissan responded

John, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 28, 2022

Good and friendly service they are good at helping you pick the right vehicle to suit you and getting you financed More

by Katherine.boyd34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin, LyShondia Dean
Nov 29, 2022 -

Merchant Nissan responded

Katherine, Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

November 28, 2022

Very nice service and they were very helpful with everything that i needed to know More

by miracle2002smith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Deondre Griffin, LyShondia Dean
Nov 29, 2022 -

Merchant Nissan responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Merchant Nissan.

November 20, 2022

We were driving from a family wedding in Nashville back to our home in Tallahassee when my wife's automatic transmission would not shift into 3rd gear. We stopped at Merchant Nissan to have them look at t More

by mdill
Service Communication
Recommend Dealer
No
Employees Worked With
Jenice Foster
Nov 24, 2022 -

Merchant Nissan responded

Providing a positive experience is our top priority, and while we're glad to hear that Jenice provided you with good customer service, we're sorry that we fell short of your expectations. We'd love the opportunity to discuss this matter in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Sales Manager admin@merchantnissan.com

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