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Merchant Nissan

Troy, AL

4.8
362 Reviews
Call Dealership (334) 566-7357
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110 US-231 NORTH

Troy, AL

36081

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362 Reviews of Merchant Nissan

January 06, 2023

LyShondia was great to work with-kind, courteous and fun! I would definitely do business with her again! More

by MJ
Recommend Dealer
Yes
Employees Worked With
LyShondia Dean
Report | Print
Jan 07, 2023 -

Merchant Nissan responded

Thank you for choosing Merchant Nissan. Your feedback and rating mean a lot to us. We're glad LyShondia was able to help, and we hope to see you again!

January 04, 2023

Deondre was awesome! The process was very quick and easy. He was very kind and patient with me. I would definitely look forward to Deondre's help ANYTIME here at Merchant More

by amber
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Deondre Griffin
Report | Print
Jan 05, 2023 -

Merchant Nissan responded

Thank you for the five-star rating, Amber! We look forward to sharing your compliments with Deondre and our crew. We appreciate your business here at Merchant Nissan, Amber.

January 01, 2023

Deondre was great ! He kept me updated on any changes , very great with communicating through this process . I would definitely recommend the place of business and Deond More

by Destinee.hart11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
Jan 01, 2023 -

Merchant Nissan responded

Destinee, Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Deondre, and it was a pleasure having you at the dealership. We appreciate your review!

December 30, 2022

Our family has bought multiple vehicles from this dealership and has always proven to be the most excellent in service and quality! More

by Restore.startnow
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hussein Mawani
Report | Print
Jan 01, 2023 -

Merchant Nissan responded

Congratulations on your new vehicle! We are so glad that Jimmy had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Jan 01, 2023 -

Restore.startnow responded

Thank you!

December 27, 2022

Awesome young man! ! You are very fortunate to have him on your team!! Will definitely do business again! More

by Samella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deondre Griffin
Report | Print
Dec 28, 2022 -

Merchant Nissan responded

Here at Merchant Nissan, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

December 26, 2022

Employees were very nice. Had no problems with services provided. Waiting area is comfortable and the free coffee is a nice perk. More

by sleeb83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephaine Gibson, Brandon Jordan
Report | Print
Dec 26, 2022 -

Merchant Nissan responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Merchant Nissan.

December 23, 2022

The waiting room was spotless and the coffee was good. The service department personnel took care of my car immediately. I sat in the waiting room and had a couple cups of excellent coffee while my car More

by mskurtz519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lancaster, Stephaine Gibson, Brandon Jordan, Jenice Foster, Sherri Plunkett, Jeff Moon
Report | Print
Dec 26, 2022 -

Merchant Nissan responded

Thanks for sharing your thoughts about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

December 23, 2022

I highly recommend Nissan of Troy! I had wonderful experience from start to finish there! More

by bin1234am
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LyShondia Dean
Report | Print
Dec 26, 2022 -

Merchant Nissan responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

December 23, 2022

Super friendly and easy to work with. The whole process was effortless. Would definitely do business with them again. More

by shelms51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, LyShondia Dean
Report | Print
Dec 26, 2022 -

Merchant Nissan responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Merchant Nissan are glad to have you as a customer.

December 14, 2022

Wonderful attitude I love the deal we made merry Xmas to me and my grandson More

by lynette.andrews25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Parrish, Hussein Mawani, Deondre Griffin, LyShondia Dean
Report | Print
Dec 14, 2022 -

Merchant Nissan responded

Lynette, Thanks for sharing about your experience with Merchant Nissan. We appreciate your business and hope to see you again soon!

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