Mercedes-Benz of White Plains

Mercedes of White Plains We bought the new, 2015 C-class recently and traded in our six year old Mercedes. Our salesman, Bruno Parisi, was excellent. Helpful, knowledgeable, We bought the new, 2015 C-class recently and traded in our six year old Mercedes. Our salesman, Bruno Parisi, was excellent. Helpful, knowledgeable, and went out of his way to get us exactly what we wanted in the model we chose. At no time did we feel pressured, nor did he try to get us to buy what we did not want. In all, a pleasure to work with. One reason we bought at White Plains was the quality of the service we have had there over the past few years. We were not satisfied with the service at another dealer, but have been very pleased with the quality in White Plains. Angelo Scarnati has always been very helpful in this regard. So out experience has been good. Only complaint is not with the dealership, but I have to say the Mercedes manual for this highly sophisticated car is almost unreadable. Benz really should produce a better one, or, even better, have available a video manual -- not text, but audio and video explanations of the news systems.... More

Smooth and great buying experience for the first time This is not my first time buying a car, but it was my first time to buying a car with a great experience. Alex Antigua explained to me what I needed t This is not my first time buying a car, but it was my first time to buying a car with a great experience. Alex Antigua explained to me what I needed to know about how the pricing works and answered all my questions, then he left me to make the decision. I don't feel any pressure like I do at other dealerships. He took extra steps to make the car purchase and delivery process real smooth for me The shop, including the servicing dept., seems well managed. More

Great Experience with Alex Antigua at Mercedes Benz My wife and I just leased a Mercedes GL450. Our agent was Alex Antigua. Having owned both a Range Rover and an Escalade we were accustomed to the high My wife and I just leased a Mercedes GL450. Our agent was Alex Antigua. Having owned both a Range Rover and an Escalade we were accustomed to the higher end luxury market. But we found that the experience working with Mercedes Benz of White Plains and Alex Antigua and the General Sales Manager Raymond Costello to be superior to our experiences at the other dealerships, so much so that I am taking time to write this share...something I don't ever do. Intelligent, friendly, competent, easy to understand, ease of transaction are just a few things that come to mind. And the car is awesome...We plan to be a client for years to come. More

Enjoyable and Easy I spotted the exact Mercedes that I wanted on the MB USA website so I drove over 300 miles roundtrip to purchase the E350. Prior to making my decisio I spotted the exact Mercedes that I wanted on the MB USA website so I drove over 300 miles roundtrip to purchase the E350. Prior to making my decision I communicated numerous times by phone and email with Alex Antiqua. He was nice to work with and simplified the process as much as possible. I was afraid when I got to the dealership that commitments would change, but they did not -- Alex kept his word. Since my purchase I have spoken with Alex numerous times for an understanding of some of the features and he has always been very knowledgeable, helpful and patient. I spent a small amount of time speaking with Kelly Anderson on the possibility of buying additional services for the E350 and she also was very pleasant and knowledgeable. I was disappointed in the trade-in value of my car and minor issues with detailing of the new car which included driving home on very overinflated tires. Overall I was pleased with Alex and this dealership and I got the MB that I had been searching for. More

Frank Omidi & Bob Carol of MB of White Plains are the BEST! Frank Omidi and Bob Carol are truly the best. They made my dream come true on the purchase of my GL450. They were very professional, answered all o Frank Omidi and Bob Carol are truly the best. They made my dream come true on the purchase of my GL450. They were very professional, answered all of my questions and concerns. Within a few days, I was able to drive out of MB of White Plains with a beautiful luxury vehicle. My whole family joined in on the experience and was very pleased with the warmth & hospitality they were shown at that memorable moment. I would highly recommend this dealership and these two individuals to everyone I know. Thanks for everything you guys are truly the BESTEST!!!!!! Michelle S. More

Excellent Service Mr. Antigua provided outstanding service to us as we shopped for the car we just leased. We knew what we wanted and he was able to find the right car Mr. Antigua provided outstanding service to us as we shopped for the car we just leased. We knew what we wanted and he was able to find the right car, make recommendations about new features, and worked with us to find the right price. The whole dealership, from the time we walked in on Saturday to the time we drove away in our new car on Wednesday, offered friendly and professional attention. Thank you. More

Enjoyable and stress free My experience at Mercedes Benz of White Plains was fantastic from start to finish. Bruno Parisi, was very attentive, responsive and a top notch profe My experience at Mercedes Benz of White Plains was fantastic from start to finish. Bruno Parisi, was very attentive, responsive and a top notch professional that met all my needs and made the experience seamless. More

Smooth Purchasing Experience After shopping across several dealerships to purchase a larger luxury vehicle, MB of White Plains and our sales consultant Keith Simone clearly offere After shopping across several dealerships to purchase a larger luxury vehicle, MB of White Plains and our sales consultant Keith Simone clearly offered a differentiated buying experience. They well represent the Mercedes brand, helped us feel confident about our new vehicle lease (GL450), patiently explained the product and most importantly went out of their way to locate the best featured vehicle to meet our needs. Keith was the consummate professional and perfect gentleman, and easily handled everything from explaining the vehicle to the service contract to the lease financing. He made the entire process easy and was respectful the entire time. What was most great about doing business with Keith is the post-sales support that he provides to answer even our most basic questions - this is unique in the automotive retailing business and tangibly captures best-in-class customer relationship management. More

Amazing first time experience Youssef Makkaoui Made my first time purchasing at mercedes a memorable one ;) I would highly recommend this dealership and sales person to any and eve Youssef Makkaoui Made my first time purchasing at mercedes a memorable one ;) I would highly recommend this dealership and sales person to any and everyone More

Recent Purchase of a Certified Pre-Owned Vehicle I recently had the pleasure of working with Jennifer Magnan to purchase a certified pre-owned E350. I had been driving my first E- class for 15 years I recently had the pleasure of working with Jennifer Magnan to purchase a certified pre-owned E350. I had been driving my first E- class for 15 years and knew it was time to trade it in. I was lucky to have been assigned Jennifer as my sales consultant as she made the purchase and my transition to a new vehicle a most pleasant one. She was professional, patient, and very knowledgeable about the features and technology within the vehicle. Driving a new car is always great, however in the past, the process of getting to the point of purchase is sometimes tedious and difficult—thanks to Jennifer, this wasn’t my experience this time. I will return to Jennifer when I am ready to trade in and will happily recommend her to others in the market for a new vehicle. More