Mercedes-Benz of White Plains

Alex and the Dealership terrific to work with My wife and I had been thinking about getting another MB wagon. Looked on line, and saw that this dealership had one in stock. We had not seen the My wife and I had been thinking about getting another MB wagon. Looked on line, and saw that this dealership had one in stock. We had not seen the luxury model other than on line, and wanted to see what it looked like, and drive it. Met Alex, drove the vehicle. Thought it looked pretty nice. In any event, in the course of the discussion, he was able to locate exactly the luxury model we would be interested in. We decided to get a trade in value for my car. The value offered quite fair, since we had already done research on it. Then we decided to buy the wagon. Less than a week later, we picked it up. The entire process was open, seamless, and very easy. We commend Alex for his professionalism and expertise. And the dealership we give the highest marks. Pleasure to work with in all respects. Gerri and Pat More

Michael A Livia I had the pleasure of workign with Michael when I purchased my CLA 250. Mike worked very dilligently to help me get a car with mercedez in my budget a I had the pleasure of workign with Michael when I purchased my CLA 250. Mike worked very dilligently to help me get a car with mercedez in my budget and helped explained which features would be the best to have. I change my mind several time with the features but he was always paitent and very helpful. When the car came in I didnt get to the dealership till right about the time it was going to be closing and Mike stayed back didnt rush me at all when I was there and took the time to explain all the features and how they work. I was highly satisfied with his professionalism. More

Excellent Service from Eric K Eric has been my service advisor since I acquired my MB sedan in 2010. He is a professional with extensive knowledge and exceptional customer service Eric has been my service advisor since I acquired my MB sedan in 2010. He is a professional with extensive knowledge and exceptional customer service. My expectations are always met above and beyond and I TRUST him. He is the reason for my continued loyalty to MMofWP and he is not only working in the best interest of the customer, but certainly an asset to Mercedes Benz. Many thanks to Eric for his exceptional service and professionalism. More

Always a Pleasure to work with Peter Makaj My experience leasing my 2nd car with Peter Makaj, like i expected, nothing under excellence. Most importantly, the process was simple and smooth, whi My experience leasing my 2nd car with Peter Makaj, like i expected, nothing under excellence. Most importantly, the process was simple and smooth, which is very important to me. I never have to go out of my way and Peter already knows exactly what i want/need in the vehicle without me having to tell him; presents to me all my options and at the end lets me choose everything I want. There is never a question of mine that goes unanswered. Always leave our meetings completely satisfied and confident that I've made the right choice. More

Consistent and Excellent Service from Eric Kekacs Consistent and excellent service from Eric Kekacs and the staff at Mercedes Benz in White Plains keeps me going back when I need service for my car. Consistent and excellent service from Eric Kekacs and the staff at Mercedes Benz in White Plains keeps me going back when I need service for my car. Eric has been my service advisor for over 10 years, and he is a BIG reason why I go back. He is friendly, courteous, and very knowledgeable. He's patient, and always try to make you feel comfortable. Just an exceptional and trustworthy person. More

Service Experience with Eric Kekacs Eric has been my Service Advisor for the last four Mercedes that I have owned. I have only positive things to say about my interactions with him. Se Eric has been my Service Advisor for the last four Mercedes that I have owned. I have only positive things to say about my interactions with him. Service coordinated by Eric at Mercedes Benz of White Plains has always been courteous and prompt. He makes certain to coverthe work plan for a particular visit in detail and always gives me an accurate cost estimate. He thoroughly understands Mercedes automobiles and provides sound advice for what needs to be done. Eric is a major reason I have purchased multiple cars at this dealership. More

Going the extra effort Eric has always taken the time to ensure I was well treated, given great information and proved me great options and excellent value. I live closer t Eric has always taken the time to ensure I was well treated, given great information and proved me great options and excellent value. I live closer to two other dealerships but prefer White Plains. He most recently did some digging and found me a way to get needed work done and save money. Will buy my next MB at this dealership. More

Great experience Working with Mike made the experience of buying a car effortless ....the whole process went extremely smooth ... I would highly recommend Milke and th Working with Mike made the experience of buying a car effortless ....the whole process went extremely smooth ... I would highly recommend Milke and the rest of the team at whiteplains mercedas More

Excellent Experience at M-B White Plains Continues This relates to my wife's new 2015 SLK, replacing her 21 year old SL which finally gave up the ghost. We have a long history of driving only Mercedes This relates to my wife's new 2015 SLK, replacing her 21 year old SL which finally gave up the ghost. We have a long history of driving only Mercedes ( wife born and raised in Stuttgart and nephew a senior engineer at Mercedes ) and using M-B White Plains for Service and new car when needed. Very pleased with our experience in this new car acquisition. Everyone knowledgeable, friendly, etc. Car delivered exactly as we ordered it ( Alex C. very helpful in reviewing options when we ordered the car ) and delivered on time schedule promised. For first time we leased, but made entire 3 year lease payment upfront because of discount, rather than bought outright for cash ( our normal approach ), but with purchase option, giving us flexibility ( newer car later, purchase and keep forever, or turn in if we no longer need two cars ) and economics very comparable ( Kelly very helpful and knowledgeable, being a banker I probably asked more technical finance questions than the usual customer). Both Alexs very helpful on briefing us on how all the technology on the new car worked when we picked it up. More

Excellent Customer Service Eric Kekacs has been my service advisor for over two years. He is the best in the business! He has ALWAYS addressed my service issues effectively and Eric Kekacs has been my service advisor for over two years. He is the best in the business! He has ALWAYS addressed my service issues effectively and efficiently. He is willing to go out of his way to help with any service needs. I am able to contact him via email and get a response within a short amount of time. He is an asset to Mercedes Benz of White Plains. I have recommended him to all my patients. Thanks again for all your help! More