Mercedes-Benz of White Plains

EXCELLENT CUSTOMER SERVICE ! From the second I spoke to Alex, I knew the he was the one that I was buying my new truck from. He is polite and patient and found me the exact vehicl From the second I spoke to Alex, I knew the he was the one that I was buying my new truck from. He is polite and patient and found me the exact vehicle that I was looking for. He went above and beyond to make sure that I was happy every step of the way. He even drove over 2 hours in a terrible storm to deliver the truck to me. He took the time to explain every feature and even gave me hill cell phone number to call him any time I had a question. I will definitely buy all of my cars from him in the future. A +++ ALL THE WAY ! More

Great customer service! As always, I had a great experience with Eric Kekacs and team. The service is outstanding, everyone is friendly, and very accommodating. Thank you f As always, I had a great experience with Eric Kekacs and team. The service is outstanding, everyone is friendly, and very accommodating. Thank you for the help! More

Best dealership experience I came to MB of White Plains after having a BMW for many years. It was a step up in every way. Paul was absolutely fantastic, so helpful and knowled I came to MB of White Plains after having a BMW for many years. It was a step up in every way. Paul was absolutely fantastic, so helpful and knowledgable. The car, needless to say, is spectacular, but the service I received really stood out from any I have received at any car dealership so far. More

Great Service at MB White Plains My wife & I have leased 5-6 Mercedes-Benz from this dealership & one of the reasons we always go back to them is because of the level of service that My wife & I have leased 5-6 Mercedes-Benz from this dealership & one of the reasons we always go back to them is because of the level of service that we get at their dealership. We live about 45min. from the dealership, but whenever the vehicle needs service, Eric (from their service dept.) meets us at a location convenient to us to swap cars so we don't have to drive all that way- thus making routine services a breeze. Recently, my wife's car was in for a not so routine service. We were involved in a fender-bender & her E was in need of repair. Again, a member of the dealership met us close to our house, swapped vehicles with us, they dealt with insurance company, repaired my wife's car & delivered it to us looking good as new! The past 10yrs (or so), we have had the pleasure of working with Mercedes-Benz of White Plains on many levels- leasing new cars, servicing our cars & now doing body work on our car. Over the years, I have been more pleased / impressed with their dealership than any other dealership I have done business with in my life. More

EXCELLENT CUSTOMER SERVICE I was thoroughly impressed with their customer service. They were able to accommodate my every need and get me into the vehicle of my choice at a pri I was thoroughly impressed with their customer service. They were able to accommodate my every need and get me into the vehicle of my choice at a price I was happy with. I highly recommend BRUNO PARISI in sales for his professionalism and for the fact that he goes above and beyond to deliver for his customers. This is my FOURTH Mercedes Benz with White Plains and I couldn't be more impressed with the fact that I purchased my new GLK 350 earlier that morning and was able to pick it the same day! I look forward to working with Bruno for my next purchase. More

Service It was an excellent experience from beginning to end. They were accommodating with my schedule, provided me a loaner, everyone was knowledgeable and It was an excellent experience from beginning to end. They were accommodating with my schedule, provided me a loaner, everyone was knowledgeable and helpful, and the service was exceptional. More

Service on my Mercedes Benz I have been doing business with this dealership for over 9 years and have leased 4 cars. My service experience has been exceptional. Always,, prom I have been doing business with this dealership for over 9 years and have leased 4 cars. My service experience has been exceptional. Always,, prompt, friendly, and highly professional. My service advisor is Eric KeKacs. I recently purchased a used Mercedes for my home in Florida and Eric performed a complimentary inspection and went over the car for me. Found a few things that the dealer ( not them ) missed so I was able to get the car repaired before shipping. Don't go anywhere else More

First Mercedes Alex was a huge help with my first Mercedes. He was patient and wasn't pushy at all. Once I told him the car I wanted, he took over everything- even c Alex was a huge help with my first Mercedes. He was patient and wasn't pushy at all. Once I told him the car I wanted, he took over everything- even calling my insurance company because I didn't have my VIN with me when I was at work. The one thing I was disappointed with, was the trade-in value I received for my car, which was on the low end. Overall- I'd highly recommend! More

"Excellent Service" Angelo Scarnati has been my Service Consultant for many years i find Angelo to be knowledgeable, professional, friendly and honest and most importantl Angelo Scarnati has been my Service Consultant for many years i find Angelo to be knowledgeable, professional, friendly and honest and most importantly the service is done right the first time I am very pleased with the level of service...Thanks Angelo. More

Excellent service far beyond my expection! On Dec. 2, I walked in MB white plains for an urgent inspection and only could offer less than one and half hour. Jose met me friendly, listened to m On Dec. 2, I walked in MB white plains for an urgent inspection and only could offer less than one and half hour. Jose met me friendly, listened to me patiently, and helped me very efficiently. All what I needed to do was just sitting in the warm resting area with a hot mocha. And I was very surprised by the end because I got my car inspected, washed and vacuumed, also the tire pressure had been corrected, in an hour! Highly appreciated and strongly recommended!BTW, the live chat online and talk over the phone before i went there were very friendly and effficient too. More