Mercedes-Benz of White Plains

MB of White Plains and Bobby Ayo perfect! My first experience with MB of White Plains certainly won't be my last! Everyone involved with the purchase of my GLK 350 was helpful, knowledgeable a My first experience with MB of White Plains certainly won't be my last! Everyone involved with the purchase of my GLK 350 was helpful, knowledgeable and welcoming. My salesman, Bobby Ayo, answered all of my questions and met my needs with professionalism and expedience. His service did not end when I walked out of the showroom as he checked up on me soon after the purchase and continues to make himself available to answer further questions and deal with any concerns I might have. I am grateful to Bobby and the entire staff of MB of White Plains and will certainly recommend them. P Notaro More

CLA250 purchase Got my CLA250 with MB White Plains. Mr. Marsel Paloka was my salesman and he remained very professional and friendly from the beginning to the end of Got my CLA250 with MB White Plains. Mr. Marsel Paloka was my salesman and he remained very professional and friendly from the beginning to the end of my purchase. He kept in constant touch with me until I got my license plates and titles to make sure everything was all set. I am very satisfied with Marsel's professional service and I highly recommend him! More

Youssef fantastic to deal with If you want a new car, don't hesitate to go to Youssef from MB White Plains. He is total class and will hook you up in short-order. He does not mess If you want a new car, don't hesitate to go to Youssef from MB White Plains. He is total class and will hook you up in short-order. He does not mess around and will give you exactly what you ask for. I as most impressed. More

Customer Service Mercedes- Benz of White Plains upholds the Mercedes brand through diligent customer service and welcoming atmosphere. Mr. Keith was very helpful and e Mercedes- Benz of White Plains upholds the Mercedes brand through diligent customer service and welcoming atmosphere. Mr. Keith was very helpful and eager to assist me in my purchase. Thank you. I will be back for another purchase, and would recommend to a friend or anyone else seeking the excellent Mercedes-Benz experience. Thank you, Ms. Hull More

A pleasure to work with MB White Plains & Bobby Ayo We worked with Bobby Ayo to lease a 2015 GL450 last month, and had a very pleasant car dealership experience. Professional, knowledgeable, responsive We worked with Bobby Ayo to lease a 2015 GL450 last month, and had a very pleasant car dealership experience. Professional, knowledgeable, responsive, easy going, patient and fair are how I would describe Bobby, and he will work with you to get the car you want. At no point did we feel pressured, and the entire transaction was very transparent. We wanted a specific vehicle with certain options, and he was able to locate at another dealer's inventory and have transferred to White Plains. Follow up has been great. After taking delivery of the vehicle, we had a minor issue with the headrests fitting properly for my 10 year old, and Service Director Bill Skorvanek was equally professional and responsive in taking care of the issue for us. This dealer is a worth a visit if you're in the market for an MB, and I'd highly recommend Bobby to work with. More

Another great experience at MB White Plains with Tom Chen I recently worked with Tom Chen for the second time in 3 years. This time around it was to lease a 2015 S 550. The end result was another smooth e I recently worked with Tom Chen for the second time in 3 years. This time around it was to lease a 2015 S 550. The end result was another smooth experience from beginning to end. Tom worked diligently and expeditiously to find the exact match for the specifications I had given him. The transition through locating, securing , leasing and delivery was seamless once again. I keep coming back to Mercedes Benz of White Plains because of results like this and their overall customer treatment all the way through to the service department. I will continue to recommend MB of White Plains to all of my friends and colleagues. More

A pleasure to work with Mike Livia We leased the 2015 C300 from Mike Livia back in October of 2014. Mike made the whole process enjoyable and painless. He is a professional in the autom We leased the 2015 C300 from Mike Livia back in October of 2014. Mike made the whole process enjoyable and painless. He is a professional in the automotive field and a credit to White Plains Mercedes Benz. We would also like to thank Megan Leone for her recommendation to shop at White Plains Mercedes Benz More

Pleasant and successful buying experience for two Benz cars We started our hunt for a Benz passenger car initially in July when my wife relocate to US for her job in the city. Being new to the country, it has b We started our hunt for a Benz passenger car initially in July when my wife relocate to US for her job in the city. Being new to the country, it has been a ride to deal with car buying from dealers, as there are a lot of dealers who keep on asking questions like what is your budget, when do you want to buy, do you want to lease the car, kind of pushy questions. We often feel it becomes a tricky game to answer each question, despite we did a lot of home work on the price check and buyers forum, we still are confronted with profit seeking sales agents and at one time, an agent at Chrysler Jeep at Yonkers even refused to give us his MSPR detailed sheet for the car, as we do not want to answer his questions and developed the conversation in his trained ways. We ended up walking out with our kids. The experienced changed with Frank, with whom we bought our first Benz car in Jul 2014. He was very thorough in his presentation of the features of the car, as well as the feedbacks of the car from buyers like us. He would tell you both the pros and cons of the car during the test drive. He was also not pushy at all with the sales after the test drive and give us plenty of time to think of the deal. He is someone who let the customers to decide what they want but also help to provide good advice based on facts. We ended up buying the first passenger car from Frank, after negotiating hard with another dealer at SilverStar at Queens. Time soon come that we would need a family SUV and we stopped at the dealership at White Plains again for their ML350. Again Frank was very thorough and he pulled out in front of us all the inventory and price. It is like an open book. After test driving and a lot of thinking, we finally decided to test drive a GL450. Frank was very patient and helped us test drive the car and let us know about the differences between the two, apart from the sizes and load etc. We finally decided to buy the GL450, and it was very late of the Saturday night. Frank tried to help us finish off everything but due to technical issues, we had to pick up the car Monday. Frank was very helpful throughout the process helping us with car checking, financing, car pick up, documents and manuals etc etc. We feel it is a transparent but informative process to buy the car with Frank. He has a genuine care for his customer, and not driven by the pure profits. We are very happy with our purchases of two Benz and would recommend to our friends if they want to buy a Benz car as well. More

Professional Salesmanship Very satisfied with overall experience and professional salesmanship of Marsel. Received information back quickly on all questions and pricing reques Very satisfied with overall experience and professional salesmanship of Marsel. Received information back quickly on all questions and pricing requests for three different models before choosing my GLK350. More

Second to None Consistently a great experience. Been coming here for years for a reason-they are the best. Tom Chen is top notch. He is knowledgable, courteous and s Consistently a great experience. Been coming here for years for a reason-they are the best. Tom Chen is top notch. He is knowledgable, courteous and straight forward. A real pro. More