Mercedes-Benz of White Plains

better than I expected Making this purchase with Alex was just plesent, I couldn't feel more welcome while coming in the dealership. I also felt like more than a customer in Making this purchase with Alex was just plesent, I couldn't feel more welcome while coming in the dealership. I also felt like more than a customer in the place, being asked if I needed anything to drink, or if I was hungry. Everyone seemed busy through the time I was there but will stop at a moments notice stop and talk to you no matter what it's about. all of my needs were met and then sum. While talking with Alex I felt like I was more than a customer to him, I actually felt like I wasn't just there to buy a car but to see people who enjoyed my company. When I came in to get a car I traded in my older ml 350 and got a brand new ml 400, the trade in price i got for my old car was exactly what I expected it to be and only took 5 minutes to get the best price for my car. The whole car buying experience only took about 45 minutes to buy. I will definitely be going back there if I was to get another mercedes. More

Great People, Easy to Deal with, Best Experience yet for me From beginning to end the process was excellent. Tom Chen made me feel like a family member and made the negotiation process incredibly easy. I feel From beginning to end the process was excellent. Tom Chen made me feel like a family member and made the negotiation process incredibly easy. I feel like I got a great deal on my GL450. I owe that to Tom and the rest of the team at MB White Plains for working hard to earn my business. I have been in a lot of car dealerships over the years and only a handful can offer an experience like MB of White Plains. In addition to offering me a great deal, they were very respectful of my time. With a demanding job and a family, I don't have hours to spend negotiating, filling out paper work, contacting insurance companies, etc, etc. Tom did all of this for me and was incredibly responsive over email and over the phone. All in all, I think i spent less than 2 hours between shopping, negotiating price and picking up the car. It's hard to do that and get a great deal, but Tom made it happen for me. If your life situation is similar to mine, then this is the place to shop and Tom Chen is the guy to talk to. More

Great Experience! I recently just leased a 2014 CLA 250. With the help of Tom Chen he made everything so easy. Great guy to do business with. I love my new car and defi I recently just leased a 2014 CLA 250. With the help of Tom Chen he made everything so easy. Great guy to do business with. I love my new car and definitely will be going back to this dealership in the future. For anyone wanting to purchase/lease a new Mercedes Benz definitely come here and see Tom!!! Thank you again for making this a great experience! :) More

AWSOME ...... HES THE MAN...??% On February 5 I took my 2012 MB for an oil change. With questions that I needed answered, I was introduced to Mr. Chen (Tom)..... Must say Tom is EX On February 5 I took my 2012 MB for an oil change. With questions that I needed answered, I was introduced to Mr. Chen (Tom)..... Must say Tom is EXTREMELY AWSOME.. HE MADE ME FEEL very comfortable.... As if I knew him for many years ..... Well to make a long story short question answered and I ended up leaving my 2012 MB and driving out with a 2015 MB. NEVER FOR ONE MOMENT DID HE MAKE ME FEEL AS IF I WAS ONLY $$$ SIGNS. EXCELLENT PERSON/SALESMAN. IM SOOOOO OVER WHELMED WITH THE EXPERIENCE I SHARED WITH TOM at the MB OF WHITE PLAINS.... He made me feel not only as a buyer but a family member with MB of White Plains. Everything about MB of White plains is AMAZING ...... GREAT DEAL WELL MADE!!!! Safety comes first and that's exactly what you get / feel with MB of White Plains. Extremely satisfied family member... Second car with MB and looking forward to many more. THANKS TOM YOUR THE BOOM !!!!!!!!!!!!!!! ??% Mrs. MB Victoria ?? More

Great service and wonderful staff! I recently purchased a 2015 CLA250. I had the pleasure of working with Mr. Tom Chen. Mr. Chen was amazing and very professional. He answered all of my I recently purchased a 2015 CLA250. I had the pleasure of working with Mr. Tom Chen. Mr. Chen was amazing and very professional. He answered all of my questions and made the buying process a breeze including getting new plates, registering my vehicle and communicating with my insurance company. All I had to do was pick up my vehicle which was delivered in a timely fashion. I love my new vehicle and the reasonable price. I highly recommend this dealership! Ask for Tom! More

Good experience with Benz of White Plains Alex Antigua was my point of contact in my pursuit of a new C300 sport 2015, i love my new car and the price. Everyone was friendly and courteous. Alex Antigua was my point of contact in my pursuit of a new C300 sport 2015, i love my new car and the price. Everyone was friendly and courteous. More

Two vehicles from MB of White Plains, will buy/lease again. Ask for Peter Makaj. I've had the pleasure of working with Peter twice now. After the lease on my first vehicle from the dealership expired, I retur Ask for Peter Makaj. I've had the pleasure of working with Peter twice now. After the lease on my first vehicle from the dealership expired, I returned to test drive the 2015 C300. I was astounded that Peter remembered all of my personal preferences. He even remembered the details of our first test drive! You also get the sense that he genuinely loves Mercedes-Benz vehicles. He has wonderful anecdotes about his experience at the Mercedes-Benz Driving Academy in California and knows plenty of tidbits about Mercedes engineering that made me confident in my decision. . After leasing and buying vehicles over the past 25 years from Audi, BMW, Land Rover, Volvo and Infiniti dealerships in Westchester, I can safely say that working with Peter has been by far the least stressful interaction with a dealership that I've ever had. More

Great experience, every time. My wife and I have purchased our Mercedes Benz vehicles from Mercedes Benz of White Plains. The buying experience was unmatched, and the service expe My wife and I have purchased our Mercedes Benz vehicles from Mercedes Benz of White Plains. The buying experience was unmatched, and the service experience is the best I've had with any other dealerships. A few months ago, the mirrors of my ML350 were stolen. And with some luck I found them at the Police Station while reporting the incident. I had a local shop reinstalling them so I can safely drive to the dealership, where Octavio went the extra mile seeing me without appointment and having the specialist working on my car right away. They were able to save one mirror as the other had the connections badly damaged, and was immediately replaced. Octavio Otiniano has taken very good care of my wife and I ever since we started dealing with Mercedes Benz of White Plains a few years ago. He is always cordial, knowledgeable and always makes sure you get what is best for you and your vehicle. I have to mention Alex Antigua, from Sales and Klitos Manuel from Finance. They made it enjoyable to buy my ML350 just a few months ago. I am very thankful with them and with Octavio for their great service and the warm greetings every time they see me. Sincerely, Jose A. Segarra More

Mercedes Benz of White Plains is the REAL DEAL!!! I was in a major accident on Sunday and totaled my car from black ice and needed a vehicle in a short period of time. My two careers and graduate prog I was in a major accident on Sunday and totaled my car from black ice and needed a vehicle in a short period of time. My two careers and graduate program would not be possible without a car. I went to two MB dealerships prior to White Plains and my experience before coming was very stressful and I felt unhappy. I came to White Plains on Wednesday and felt at home. Every single individual who walked passed me while I was waiting for my salesman, Alex Antigua, asked me if I needed assistance with anything or offered water, tea, etc. Alex is my ideal salesman! He gave me all the information I needed on my 2012 C-Class and was very professional and pleasant. I was still in alot of pain from my accident and needed time before deciding and he did not pressure me to make a decision, which I felt at the previous dealerships. Alex gave me all his contact information and was available even when he was not in the office. I was out from work and the doctor's orders were to rest and I must say, this would not have been possible if i had to make many trips to the dealership. After I made my decision to go forward with the car, I picked up my car the next day! No trips to the DMV! When it was time for paperwork, another salesman, Terrik assisted me and answered all my hundreds of questions. Alex was already assisting another client so to not have me waiting, Terrik was available and did great! Next think I know, I had the keys! I was soo shocked and happy from the urgency Alex made me feel as a client! I forgot my pain from the accident! When I thought I was starting the new year wrong, I KNEW I was starting the new year RIGHT! Mercedes Benz of White Plains is the REAL DEAL! I recommend all to this location AND speak with my salesman Alex Antigua! More

MB of White Plains and Bobby Ayo perfect! My first experience with MB of White Plains certainly won't be my last! Everyone involved with the purchase of my GLK 350 was helpful, knowledgeable a My first experience with MB of White Plains certainly won't be my last! Everyone involved with the purchase of my GLK 350 was helpful, knowledgeable and welcoming. My salesman, Bobby Ayo, answered all of my questions and met my needs with professionalism and expedience. His service did not end when I walked out of the showroom as he checked up on me soon after the purchase and continues to make himself available to answer further questions and deal with any concerns I might have. I am grateful to Bobby and the entire staff of MB of White Plains and will certainly recommend them. P Notaro More