Mercedes-Benz of White Plains

Tom Chen the man to see ! Tom Chen was wonderful to deal with. Courteous,knowledge,personable and would refer him to anyone. Customer service and a great deal was very importa Tom Chen was wonderful to deal with. Courteous,knowledge,personable and would refer him to anyone. Customer service and a great deal was very important to us in regard to this purchase.We found it here with Tom and the dealership.. Thanks again... More

Excellent The level of service Alex showed me was incredible. This dealership made me feel like a million bucks! Thanks for taking such great care of me! The level of service Alex showed me was incredible. This dealership made me feel like a million bucks! Thanks for taking such great care of me! More

Just STELLAR! I had the greatest experience at Mercedes White Plains. The staff was very friendly, attentive and helpful at all times. Alex Antigua was phenome I had the greatest experience at Mercedes White Plains. The staff was very friendly, attentive and helpful at all times. Alex Antigua was phenomenal! He helped me find the perfect car for the perfect price quickly!! The level of efficiency was exceptional. He was personable, attentive and made this process a delight. Alex is an asset to Mercedes and I hope to refer many clients his way in the future. I also had the pleasure of meeting with Christopher Noe. Chris was very knowledgable about the vehicle and made the transition to my new Mercedes seamless. He was able to address all my questions and was extremely patient. I had a few great laughs yesterday and met some really wonderful people. To say my experience was stellar is an understatement!! Thank YOU!! Namaste! Justeen More

Purchase of New Vehicle We recently purchased a new car from Mercedes Benz of White Plains--which is the sixth vehicle we have bought from this dealer over the past 20 years. We recently purchased a new car from Mercedes Benz of White Plains--which is the sixth vehicle we have bought from this dealer over the past 20 years. MB of White Plains is an outstanding dealer, and in our opinion, ranks among the best in the country. The sales process from start to finish was professional and efficient. Our salesperson, Thomas Chen, was excellent and continued to follow-up for months after our purchase to make sure we were happy. Equally important, the service department of Mercedes Benz of White Plains is as good as their sales department. Our service representative, Octavio Otiniano, is very responsive and customer focused. Mercedes Benz of White Plains provides outstanding customer service, and based on our 20 years of experience, we highly recommend them. More

The beginning of a long relationship There aren't words for just how pleasant and stress-free Marsel made this experience. He is the epitome of customer service -- knowledgeable, low pre There aren't words for just how pleasant and stress-free Marsel made this experience. He is the epitome of customer service -- knowledgeable, low pressure and really caring. Marsel helped us decide on our perfect vehicle, he and David established a very fair price for it, and Marsel remained in constant contact with us and really helped us manage the process of coordinating the purchases of the vehicle and our home -- even as the date of the home purchase kept changing. We look forward to a long continued relationship with Marsel, David, and the White Plains dealership. More

just bought a new car I could not have been happier! I wanted something special and there was only one car in the country that had all the amenities I wanted and Paul mana I could not have been happier! I wanted something special and there was only one car in the country that had all the amenities I wanted and Paul managed to get it!! More

Expensive but worth it! Professional atmosphere and our salesman Peter Makaj was knowledgeable and pleasant to work with from start to finish.I stopped by three weeks later t Professional atmosphere and our salesman Peter Makaj was knowledgeable and pleasant to work with from start to finish.I stopped by three weeks later to go over some operating stuff he told me about but I had A nice touch that was appreciated. The 350 has been great in all the snow we had this month. More

My first Mercedes My husband and I walked in the Mercedez-Benz White Plains location without an appointment. We were looking for a used vehicle which Keith Simone glad My husband and I walked in the Mercedez-Benz White Plains location without an appointment. We were looking for a used vehicle which Keith Simone gladly showed us their collection and gave us all the information necessary for us to make an informed decision. He did not pressure us to make a purchase or put a down payment. he was very patient and took us for a test drive. Since this is my Mercedez, Alex Cesarini spent about 30 minutes showing me everything i needed to know on my used car and was available to answer any additional questions after we left the store. I am very happy with the service and will definitely recommend this location to all my family and friends. Thank you for making this a great experience. Annie Camacho More

Class Act This is my third car from this dealer and I have yet to be disappointed. Frank Omidi was very patient and detailed making sure I got what I wanted. Pr This is my third car from this dealer and I have yet to be disappointed. Frank Omidi was very patient and detailed making sure I got what I wanted. Pricing was good and the whole experience was first rate. The service department is the best in the county. Much better than another German competitor in the neighborhood. Angelo Scarnati is a great service advisor and I would highly recommend both Frank and Angelo to anyone wishing to buy or service their Mercedes. More

Bobby Ayo While I did not buy a vehicle from Mercedes-Benz of White Plains, Bobby Ayo was a superb salesperson. I would definitely recommend Bobby for anyone's While I did not buy a vehicle from Mercedes-Benz of White Plains, Bobby Ayo was a superb salesperson. I would definitely recommend Bobby for anyone's next Mercedes purchase. He is knowledgeable, helpful, and genuinely a nice person. More