Mercedes-Benz of White Plains

Dealership Service Review This is our 5th M-B and this has been the best experience we have ever had with any Mercedes-Benz dealership. Alex Antigua was, by far, the nicest sa This is our 5th M-B and this has been the best experience we have ever had with any Mercedes-Benz dealership. Alex Antigua was, by far, the nicest salesman we have ever dealt with... and quite possibly, the most knowledgable. He gave us everything he promised and the car was even delivered a day earlier than scheduled. Ray Costello and David Uva were constantly checking to ensure our comfort and convenience, and even the two young lady receptionists and the young men moving the cars were as polite and as nice as anyone could ask. And Bob Carol was not only extremely competent, he too made sure we were waited on and given whatever we asked. Every dealership should be run as competently and as friendly as this one. It is a credit to its people. More

Great experience !! Kyle did a wonderful job, she is the most wonderful person and very patient we had the greatest experience with her. Thank you very much for everythin Kyle did a wonderful job, she is the most wonderful person and very patient we had the greatest experience with her. Thank you very much for everything and I will recommend Kyle to all our friends. Her knowledge is great and she had followed up many times on our purchase , it was nice to see how much she cares . Thank you again !! More

Sales Experience Superior service ?? Marcel Paloka is an assets to this dealership, very professional, courteous and friendly, trustworthy will recommend and do busine Superior service ?? Marcel Paloka is an assets to this dealership, very professional, courteous and friendly, trustworthy will recommend and do business with this dealership again and again. More

Outstanding service as always when working with Tom Chen Tom Chen is a pleasure to work with. His honest, no pressure sales style makes it fun to explore new Mercedes Benz experiences. He listens to what y Tom Chen is a pleasure to work with. His honest, no pressure sales style makes it fun to explore new Mercedes Benz experiences. He listens to what you are looking for both in terms of price point and fun! and always delivers. He is respectful of clients time and makes the entire process from selection to leaving the dealership seamless and efficient. lmarin More

What an Overall Fantastic Experience Alex was an absolute joy to work with. He listened to what I wanted and made certain my experience in the dealership was a truly comfortable one. Both Alex was an absolute joy to work with. He listened to what I wanted and made certain my experience in the dealership was a truly comfortable one. Both Chris and Alex exceeded my expectations and I am so grateful for their guidance and professionalism. I have never experienced leasing an automobile without some sort of problem. These two gentlemen are true professionals. Gratefully, Marcia E. Murray More

excellent Thomas Chen is a highly talented and professional automobile salesman. The no-pressure approach works best with me, and that's exactly the approach h Thomas Chen is a highly talented and professional automobile salesman. The no-pressure approach works best with me, and that's exactly the approach he uses to great effect. He is also an exceedingly nice person, a trait that readily reveals itself to virtually everyone with whom he comes into contact. More

Complete Professionalism and Cooperation I make good use many times of the M-B website when searching for the late-model certified car that I want. I was undaunted by the fact that exactly wh I make good use many times of the M-B website when searching for the late-model certified car that I want. I was undaunted by the fact that exactly what I wanted was at this dealership more than 100 miles from my home. To complete such a transaction successfully requires professionalism and sophistication on the part of the sales force. I found this completely in Alex Antigua, the salesperson with whom I dealt. He was professional, courteous, cooperative and knowledgeable. The entire deal, including a trade of my M-B, was negotiated via phone and email. They were even willing to come to my home to deliver their vehicle, complete the paperwork and pick up my trade. Because of peculiar circumstances that intervened I found it convenient to drive there. An unforeseen occurrence made delivery of their vehicle impossible that day and they called to let me know before I left. I offered to come up anyway to complete the transaction and deliver my trade if they would give me a loaner to drive home and then come to my house to deliver my new vehicle when it was ready. The dealership readily agreed. When we arrived we only had to wait a few minutes. Mr. Antigua completed all of the paperwork very quickly. We were instructed in the operation of our new vehicle. Only after we were satisfied that all was done to our satisfaction were we then provided with a brand new vehicle to drive home. When the repair to our new purchase and weather allowed its delivery, Mr. Antigua drove our new vehicle to our house, at a date and time of our convenience, and picked up the loaner. This is how car transactions can be done in 2015 but my experiences have established that it takes a cooperative and sophisticated dealership and sales force to do it. We are completely satisfied in all regards with our experience at White Plains with Mr. Antigua. More

Buying my C-400 Had a great experience purchasing my C-400. Alex made it all seem so easy and took care of everything. He was extremely helpful throughout the whole p Had a great experience purchasing my C-400. Alex made it all seem so easy and took care of everything. He was extremely helpful throughout the whole process made the impossible to get me my car for my b-day date. More

Happy customer Paul Tadeushuk and his colleagues were terrific. Kept me informed on the progress of my vehicle order, got me what I wanted, and worked with me to st Paul Tadeushuk and his colleagues were terrific. Kept me informed on the progress of my vehicle order, got me what I wanted, and worked with me to structure the lease and other features I wanted More

Repair of two flat tires Had a very good experience recently at this dealership. Jelani Sooknanan assisted me with 2 flat tires!!! He was friendly, courteous and kept me well Had a very good experience recently at this dealership. Jelani Sooknanan assisted me with 2 flat tires!!! He was friendly, courteous and kept me well informed of when my vehicle would be ready. Jelani helped make the best of the situation. I would recommend Jelani to anyone looking for a pleasurable experience for their car repair. Thank you for the great service. More