Mercedes-Benz of White Plains

Best car buying experience! First class team! Youssef Makkaoui listened to my needs, was very attentive and made every attempt to deliver. This was my first time at Mercedes Benz of White Plains a Youssef Makkaoui listened to my needs, was very attentive and made every attempt to deliver. This was my first time at Mercedes Benz of White Plains and everyone was amazingly helpful, from the second you walk through the front doors you are warmly greeted by receptionists, they then lead you over to the sales representative (Youssef), after deciding on the car, Kris Los from the finance department was AMAZING! He clearly explained each and every package option available even quoting the payment plans for each! I can't imagine doing this over an over again for each customer! He was so patient-even encouraging me to ask questions! Youssef brought everything together at the end, made the whole process seemless! I am thankful for youssef's knowledge and experience in this area. It can be quite intimidating for a single girl to walk into a dealership of this caliber but Youssef, along with this company's wonderful team of associates create an inviting and professional atmosphere. I love my GLK 350 and know that I will be taken care of everytime I go there. More

Alex C. was the best!!! I recently purchased my C300 from this dealership. From my initial call about a car I had seen online, to the actual appointment ALEX MADE THIS PROCES I recently purchased my C300 from this dealership. From my initial call about a car I had seen online, to the actual appointment ALEX MADE THIS PROCESS SEAMLESS! His enthusiasm for the brand and knowledge of the car was fantastic. He and his team even worked to get my pre-approved financing down even lower! Amazing customer service, very knowledgable and even great follow up after my purchase. Yes, as single woman I felt well taken care of throughout the entire process! Great team! More

It was excellent The service that was provided was outstanding. Mr. Salvatore was very attentive and explained everything clearly. I thought it would be a stressful The service that was provided was outstanding. Mr. Salvatore was very attentive and explained everything clearly. I thought it would be a stressful process but it was not. I am glad that my co worker recommended them to me. More

WORTH THE DRIVE FROM RHODE ISLAND From the initial contact on the phone, until we drove away; the experience buying a car from this dealership was a pleasure. Everyone we were in conta From the initial contact on the phone, until we drove away; the experience buying a car from this dealership was a pleasure. Everyone we were in contact with was friendly, easy to talk to, knowledgeable and efficient. They really cared that we were satisfied with our purchase and that I would be happy with the vehicle I chose. My husband and I drove 124 miles one way, four times to buy from this dealership and I would do it again. Alex, our salesman, was so easy to work with; Christina did a great job explaining the car's features and answered every question I had. It truly was a great experience. More

Above & beyond David was informative,professional and most of all a great salesman.Put him any situation and he would succeed. The company has a wonderful team of a David was informative,professional and most of all a great salesman.Put him any situation and he would succeed. The company has a wonderful team of associates More

BEST PURCHASE OF 2015 By far this has been my favorite purchase of 2015 and the perfect early Birthday gift. My sales rep Youssef Makkaoui was great and very attentive. I w By far this has been my favorite purchase of 2015 and the perfect early Birthday gift. My sales rep Youssef Makkaoui was great and very attentive. I walked in thinking I wanted a particular vehicle but he helped me explore my options. My entire experience was amazing. I felt important & special, he even worked out the best numbers that fit my budget. Hands down the best car experience ever and I love my new car that even named it "Butter" because of the smooth richness of the ride. Everyone should feel this special when purchasing a new vehicle. I recommend Youssef for providing great customer service. Oh and did I mention he even checked in after a few weeks to make sure everything was fine. Wow what an experience. :-) More

No one responded for repair pick up for the entire Friday I bought two cars from here. The sales experience was good. However, when I bring the car back for repair. It takes forever to reach the service perso I bought two cars from here. The sales experience was good. However, when I bring the car back for repair. It takes forever to reach the service person and the shop is only open from Mon-Friday and the person is not in office on Friday and we ended up not able to pick up the car for the weekend. No one answers for the repair for the entire Friday despite we left multiple voice mail and sent emails. More

Pleasant experience Excellent experience had the best salesman Bruno Parisi!! I would recommend this dealership. Bruno was very friendly and knowledgable on the vehicles Excellent experience had the best salesman Bruno Parisi!! I would recommend this dealership. Bruno was very friendly and knowledgable on the vehicles and worked very hard on getting me the best price! More

Efficient Service I had the pleasure of initially connecting with Alex when I called the dealership. He and Tarek took care of most of the transaction arrangements bef I had the pleasure of initially connecting with Alex when I called the dealership. He and Tarek took care of most of the transaction arrangements before I arrived, enabling me to complete the purchase very quickly once I arrived at the dealership. All of the members of the team I met with were very professional and helpful. More

Nice to deal with Our salesman was very thorough to explain to us about the new car and it's features and calling me next day to see how I like the car Our salesman was very thorough to explain to us about the new car and it's features and calling me next day to see how I like the car More