Mercedes-Benz of White Plains

Paul was the consummate sales person: patient, informative, providing me my various options which enabled me to make my choice. He also spent inordinte time with me, explaining the many features, informative, providing me my various options which enabled me to make my choice. He also spent inordinte time with me, explaining the many features, as well as following up once I had the vehicle several days. A very positive experience. More

Bought ML350 2 months ago. Never received registration. I Called the dealer for clarification more than 8 times already. No response yet. Very very disappointed. Called the dealer for clarification more than 8 times already. No response yet. Very very disappointed. More

Came from three other MB dealers with AWFUL experiences. White Plains / Thomas Chen experience? = Amazing. Far exceeded expectations. No hesitations - next car from WP/MB! White Plains / Thomas Chen experience? = Amazing. Far exceeded expectations. No hesitations - next car from WP/MB! More

The service was excellent and very personable. We were very comfortable with our purchase. I love the car! I will recommend Mercedes Benz and this dealer to all my friends. very comfortable with our purchase. I love the car! I will recommend Mercedes Benz and this dealer to all my friends. More

The salesperson was extremely helpful. He made us aware of the availability of a corporate fleet discount which was an important factor in selecting a Mercedes from comparable cars. He visited us a number of the availability of a corporate fleet discount which was an important factor in selecting a Mercedes from comparable cars. He visited us a number of times in our house outside of office hours to close the deal and to provide after sales advice to my wife. He made us feel morally committed to be repeat customers. More

Mercedes-Benz of White Plains was convenient but most important was our sales rep Bobby Ayo. Bobby is class act and his efforts made the experience a pleasure from beginning to end. We were able to e-mai important was our sales rep Bobby Ayo. Bobby is class act and his efforts made the experience a pleasure from beginning to end. We were able to e-mail documents to him in advance and his recommendations were helpful. His professional demeanor and appearance was better than my lawyer's!! In a final touch of class we left our EZ pass tag in our trade-in vehicle. Bobby dropped it off at our home on the day before Thanksgiving with a new Mercedes Benz branded tag holder. 100% Class. More

Chris D'Agostino was very helpful both prior and after the sale. Would recommend this dealership to others. Vehicle was delivered as promised and on time. the sale. Would recommend this dealership to others. Vehicle was delivered as promised and on time. More

This was the most hassle free easiest car buying experience I've had in 15 years. My salesman was helpful, knowledgable and personable and handled the paperwork with no glitches. My phone calls an experience I've had in 15 years. My salesman was helpful, knowledgable and personable and handled the paperwork with no glitches. My phone calls and e-mails were promptly returned and the entire process from test drive, finance discussion, to car pick up took less than 2 hours total. I would recommend this dealership without hesitation. I'm hoping that your service department is as good. More

Had great experience from the moment walking into this dealer. Sales Rep Thomas Chen was highly professional and made every effort in meeting my needs. His attention to details and superb organizational dealer. Sales Rep Thomas Chen was highly professional and made every effort in meeting my needs. His attention to details and superb organizational skill made the entire purchasing process smooth and extremely enjoyable. Thomas was the best automobile sales rep I ever worked with. More

Chris was very professional from our opening conversation all the way through the closing of the transaction. He took me through how the cars system operate and gets back to me in a timely fashion with any q all the way through the closing of the transaction. He took me through how the cars system operate and gets back to me in a timely fashion with any questions I have had since . I have recommeded him strongly to anyone who has asked where i got this beautiful car. More