Mercedes-Benz of White Plains

Jennifer Magnan was patient and very informative during the test drive of the ML350. The car felt great and Jennifer took the time to explain many of the "bells and whistles" to the car and I felt confide the test drive of the ML350. The car felt great and Jennifer took the time to explain many of the "bells and whistles" to the car and I felt confident that it was the right SUV for my needs. Jennifer went above and beyond to deliver the car to my home when I was unable to pick it up due to the kid's schedules. Jennifer was very organized as we went through all the paperwork at my home. Jennifer spent a lot of time explaining the car in detail. I would highly recommend her and Mercedes Benz of White Plains. Great experience. More

Chris is the dealer recommended by my friend, and it proves it is a good recommendation. He tried to help me on financial loan as well as the model selection. In general, I am satisfied with the car f proves it is a good recommendation. He tried to help me on financial loan as well as the model selection. In general, I am satisfied with the car finally bought. I will recommend him to my friends, and buy the second one from him, if opportunity comes. More

I was extremely impressed with the expertise, kindness and no pressure tactics of my salesman: Thomas Chen. A real gentleman-not often said of most car salesmen. I mostly visited this dealership because and no pressure tactics of my salesman: Thomas Chen. A real gentleman-not often said of most car salesmen. I mostly visited this dealership because of him. The dealership was very good, attentive to details and very courteous. They have excellent follow-up by personally calling and following through with mailings. I just made a vehicle purchase but have not had any experience yet with their service/parts department. I highly recommend Mr. Thomas Chen, without reservation. If he were to go elsewhere, I would follow Mr. Chen and continue to do business through him. Nonetheless, it's all A+ service, without a doubt. More

My experience with MB of White Plains was incredible - extremely friendly, very helpful and the price was far better than the other MB dealer I visited. Just truly an incredible experience. Will definit extremely friendly, very helpful and the price was far better than the other MB dealer I visited. Just truly an incredible experience. Will definitely be back at the end of my lease. More

Chris was very professional and friendly! He was very thorough with all my paperwork as well as making sure I felt comfortable in the vehicle before I left the dealership...all the way down to syncing my thorough with all my paperwork as well as making sure I felt comfortable in the vehicle before I left the dealership...all the way down to syncing my blackberry with my handsfree device and setting my favorite radio stations! When my lease is up ill be returning to Chris for help with a new vehicle! He is an A+ employee and Mercedes-Benz of White Plains is luck to have have him! More

No rush, no fuss, got to the point and got it right, made it easy and quick-no hassels, friendly courteous and knowledgeable. enabled me to make a great choice on my own. it easy and quick-no hassels, friendly courteous and knowledgeable. enabled me to make a great choice on my own. More

We had en excellent experience with Chris, who went above and beyond to make the transaction as smooth as possible for us. Even weeks after the sale, he is still extremely responsive and helpful in working o and beyond to make the transaction as smooth as possible for us. Even weeks after the sale, he is still extremely responsive and helpful in working out additional paperwork with the insurance company. More

Tom Chen is absolutely my knight in shining armor he guided my daughter through her first car purchase with honesty, extreme patience and perseverance. Tom made her dream come true. Even after the purch guided my daughter through her first car purchase with honesty, extreme patience and perseverance. Tom made her dream come true. Even after the purchase was complete Tom followed-up with paperwork that was not even his responsibility. He is absolutely an asset to this dealership and I plan on recommending everyone to Tom. More

Thomas Chen went above and beyond to ensure a seamless experience. From our first meeting for which Tom stayed after normal business hours due my meeting which had run late in New Jersey to picking up th experience. From our first meeting for which Tom stayed after normal business hours due my meeting which had run late in New Jersey to picking up the exact car I wanted at an extremely fair price 2 days later, everything was flawless. My emails and questions were answered almost immediately and the post-sale follow-up including sending plates via FedEx to my home went perfectly. Tom and his team were proactive and didn't require me to do anything, which was greatly appreciated. More

Tom was a great salesmen to work with. Responsive, friendly and very helpful in every way. Made buying a car a great experience. Made it very easy for my daughter on her first car purchase. Otav friendly and very helpful in every way. Made buying a car a great experience. Made it very easy for my daughter on her first car purchase. Otavio Otiniano has been great to work with in service. We have purchased and had serviced many Mercedes from this dealer and Otavio is always first class, freindly and accomodating. Make sit happen and makes bringing in your car for service a great experience. Thanks, Bob Benza More