Mercedes-Benz of White Plains
White Plains, NY
Filter Reviews by Keyword
By Type
Showing 1,631 reviews
Mr. Chen was very knowledgeable and helpful with all my questions and concerns. I went in for a car and came out with an even better car that was not in the showroom because he recognized my wants and need questions and concerns. I went in for a car and came out with an even better car that was not in the showroom because he recognized my wants and needs and suggested that I look at another even better car. The fact that he speaks spanish is a plus. More
From the minute we walked in the door we were greeted and treated like celebrities. I purchased a new GL550 and could not be happier. Sales person was Jim Schnider was courteous, professional and extre treated like celebrities. I purchased a new GL550 and could not be happier. Sales person was Jim Schnider was courteous, professional and extremely knowledgeable. Also had the pleasure of working with Jim Kim who was outstanding to deal with, Professional, Courteous and Respectful.... Outstanding Customer Service!!! ...What more could you ask for...Thank you and we look forward to working with you in the future. P.S. Would bake either one of them a cake anytime!!! More
We have purchased two cars from this dealer over the past We have purchased two cars from this dealer over the past 12 months, specifically Chris D'Agostino. He was a very knowledgeable sales person who wa We have purchased two cars from this dealer over the past 12 months, specifically Chris D'Agostino. He was a very knowledgeable sales person who was extremely helpful as we weighed up many options. Chris did not push his agenda, but worked to understand what we needed and then helped us get there. After the purchase he followed-up multiple times. We also used the service facility and we were very satisfied. More
Great experience. Working with Chris was a pleasure. He was responsive and professional. The car and the delivery exceeded my expectations. I look forward to working with him again in the future. was responsive and professional. The car and the delivery exceeded my expectations. I look forward to working with him again in the future. More
Friendly, polite, easy to deal with, kowledgeable. Did not come across as trying to push the sale and wanted to make sure the care was the right one. not come across as trying to push the sale and wanted to make sure the care was the right one. More
I am giving Michael Livia all 5s because this is not the first dealership I have walked in and not the first car I have ever purchased. All the other dealerships I felt as if the salesman was trying to tak first dealership I have walked in and not the first car I have ever purchased. All the other dealerships I felt as if the salesman was trying to take advantage of me Michael from the start made me feel welcomed and Was willing to do whatever it took to see that I walked away happy and into a Mercedes. More
Thank you. Jennifer is as gracious and lovely as a person can be. She was welcoming and full of questions for us. She was able to determine what our needs were, exactly. Jennifer steered us to the person can be. She was welcoming and full of questions for us. She was able to determine what our needs were, exactly. Jennifer steered us to the cars that suited our family and treated our 25 year old and 19 year old with great respect for their driving needs and their safety. We were purchasing a certified previously owned car, but no time did we feel we were being offered a car that you needed off the lot. Each time Jennifer promised a phone call or more information, it happened. The details of the sale were swept away and taken care of by Jennifer with patience for every one of our million questions. I will recommend your dealership to everyone, but especially I will tell everyone who will listen that Jennifer is a reputable sales person. I asked Jennifer for more of her business cards so I can have her information at hand. Thanks to your organization for a good experience and thanks to Jennifer for her grace. More
Chris provided outstanding customer service. He was extremely responsive and knowlegdeable. He took the time to explain what are options were and listen to whta we wanted.He walked us through the proce extremely responsive and knowlegdeable. He took the time to explain what are options were and listen to whta we wanted.He walked us through the process from beginning to end and still is constant contact with us 2 years after we leased te car. It was our first mercedes and we are looking forward to our next. Sincerely, Vincent Mancuso More
Extremely focused on customer experience and in doing the right thing for all. Thank you ! Tom Chen has woked with me on 3 deals and I will be going for the 4th in the future. Not only are the sales spec right thing for all. Thank you ! Tom Chen has woked with me on 3 deals and I will be going for the 4th in the future. Not only are the sales specialists great, but servicing is equally impresive. Have lived in many parts of the world and this dealer and the team are the best company I have dealt with. More
If you are looking for a car, want a car, dreaming of a car, not looking for a car, don’t want a car, can't drive…… you MUST contact BOBBY AYO at Mercedes-Benz of White Plains. He is the man with a plan to car, not looking for a car, don’t want a car, can't drive…… you MUST contact BOBBY AYO at Mercedes-Benz of White Plains. He is the man with a plan to provide you with the best deal and service. Bobby knows his stuff, he went above and beyond to help me. It was refreshing not to be harassed or forced into a deal that would not benefit me. Sadly, I cannot say the same for other Benz dealerships in Westchester County. Go to NO ONE else and NOWHERE else! I am loving my 2013 C300 Thank you BOBBY AYO!! More