Mercedes-Benz of White Plains

It was a rare privilege working with Alex to purchase my brand new GL 550. He had answers to all my questions and concerns. Alex does not give up in the face of any difficulties, he works tirelessly to reso brand new GL 550. He had answers to all my questions and concerns. Alex does not give up in the face of any difficulties, he works tirelessly to resolve all issues and responds to calls promptly. I will definitely work with him for any future purchase. I highly recommend him. More

What sets Alex apart from any other Dealer is his absolute honesty and willingness to go out of the way to help. 'Giving up' probably never exists in his dictionary and in fact he got me an approval absolute honesty and willingness to go out of the way to help. 'Giving up' probably never exists in his dictionary and in fact he got me an approval for a Executive Member Discount within 13 minutes of requesting from Chicago on a friday evening just before closing hours and delivered the vehicle. I never saw an iota of restlessness or impatience even when I asked him numerous questions on various options and actually took it as a part of his learning curve. He is kind at heart and efficient in the intricacies of the business. Would hope that every dealer has more and more of such kind beings. VM More

The customer service provided by Peter Bassani was outstanding. Peter worked with us to ensure we got the best price available and ensured the vehicle was spotless on delivery. During a demo drive of outstanding. Peter worked with us to ensure we got the best price available and ensured the vehicle was spotless on delivery. During a demo drive of the vehicle he made sure that my wife and I both understood how to operate all the options that were provided with the E 350 and offered to follow up with more direction if we had any questions. This has been my second purchase at White Plains Mercedes and I have no doubt the I will once again be a repeat customer. The service provided by White Plains Mercedes has definitely made me a lifelong customer. More

Alex was great to work with. We've purchased two cars from him within the last year, and both have been wonderful experiences. He's very knowledgable and very accommodating. He did everything he could to from him within the last year, and both have been wonderful experiences. He's very knowledgable and very accommodating. He did everything he could to find me a car within my budget and I couldn't be happier with my vehicle. Once he knew exactly what I was looking for (options, body style, safety concerns, etc), he helped me find a car that meet all of my criteria very quickly and easily at a great price. Alex was all about making sure I was getting a great vehicle for the right price, and he made it happen. I'd highly recommend purchasing a vehicle from Alex! More

I just picked up my 2014 C300 Sport 4matic from Mercedes-Benz of White Plains. Frank was the first person I met and my wife and I had a good feeling about working with him. Typically in my ten ye Mercedes-Benz of White Plains. Frank was the first person I met and my wife and I had a good feeling about working with him. Typically in my ten years+ of buying/leasing vehicles, I've always dreaded the car purchasing process but this was surprisingly not the case here. Frank was very friendly and listened to our family needs, which was definitely not the case compared to the other 4 Mercedes dealerships. I'm very happy to recommend Frank Omidi and the Mercedes-Benz of White Plains dealership. They are all first class and deserve their outstanding rating. I will be looking forward to coming back in a few years once my lease is up. More

Working with Tom Chen at Mercedes-Benz of White Plains is always a great experience. Tom's is very knowledgable and pays very close attention to detail so he understand exactly what I need in a lease and ult always a great experience. Tom's is very knowledgable and pays very close attention to detail so he understand exactly what I need in a lease and ultimately leads me to the right decision. Tom is very accommodating and he definitely will go out of his way to help you and make sure your are happy with your car. I recommend Tom & White Plains Benz to all my friends and family. If you want the best, go to the best.....Tom Chen @ White Plains Mercedes Benz! More

Frank did a wonderful job helping me design my very own brand new 2014 C300 Mercedes-Benz. He was very knowledgeable and was able to help me choose the best options for my vehicle. Not only was he knowle brand new 2014 C300 Mercedes-Benz. He was very knowledgeable and was able to help me choose the best options for my vehicle. Not only was he knowledgeable, he was very friendly and accommodating. He listened to what I wanted in my vehicle and made great suggestions that I incorporated into my new car. As I waited for my new car to be manufactured and delivered, Frank called me several times to keep me apprised of the build and shipment statuses. As soon as my car was available for pick-up he contacted me and advised me of exactly what I need to bring and when so that I could drive away in my new car. On the date of pick-up, he showed me the various controls in my car and explained the basic workings of the many different electronic systems. Afterwards he called me to make sure everything was going well and immediately addressed my concerns when I stated I thought my car was making a weird grinding noise. He immediately helped me set up a service appointment and accompanied me during the drive with the mechanic. everything turned out to be ok and Frank made sure to remind me to contact him at any time for any reason about my new car. It was an amazing experience purchasing my car from Mercedes-Benz and I hope to continue driving my Mercedes for many years to come. More

Mr. Chen sold me a truck and my mother a car. He was exceptional. Our experience was an ease at Mercedes Benz. From locating the car we wished to buy to picking it up. I have bought Mercedes at other de exceptional. Our experience was an ease at Mercedes Benz. From locating the car we wished to buy to picking it up. I have bought Mercedes at other dealerships and I have had nothing, but problems. Mr. Chen's excellent service has ensured me to purchase my cars from him from here on out. His professionalism is an asset to his work. More

Alex is amazing! He went far and above what would be expected to insure we got the car we wanted with financing we needed. We were in a tough situation and he didn't give up on us. I will never buy an expected to insure we got the car we wanted with financing we needed. We were in a tough situation and he didn't give up on us. I will never buy another car from anyone but Alex! More

The overall transaction was a pleasure and can't say enough good things about Mr. Duane Berkey who got me exactly what I was looking for. The dealership was also very clean and had all the amenities nee enough good things about Mr. Duane Berkey who got me exactly what I was looking for. The dealership was also very clean and had all the amenities needed to make it a comfortable facility while I waited. I plan on coming back again and highly recommend Mercedes-Benz of White Plains along with Mr. Berkey. More