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Mercedes-Benz of West Covina
West Covina, CA
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,330 reviews
January 21, 2024
Service agent Demetria wonderful. My GLC was in for recall. A loaner was provided since the repair would take 3-5 days. It was done in 4. GOOD SERVICE My GLC was in for recall. A loaner was provided since the repair would take 3-5 days. It was done in 4. GOOD SERVICE More
by Kucharski
Verified CustomerEmployees Worked With
Demetria. Service representative
January 21, 2024
Jennifer is a charming and patient person. Thank you very much for her patient answer. Thank you again Thank you very much for her patient answer. Thank you again More
by GWWJ2017
January 20, 2024
Worst experience with the rent a car place they have inside , people with lack of training and very rude , they treated me , it was just awful, worst is the service Director whom When I express my fru inside , people with lack of training and very rude , they treated me , it was just awful, worst is the service Director whom When I express my frustration he’s was careless!!! Only Jorge was great the service advisor, the company is careless More
by Cabezas90242
Employees Worked With
Imad khoury
January 20, 2024
Inexperience sales staff that will say absolutely anything to get you to sign on the dotted line anything to get you to sign on the dotted line More
by JOE@SCISSORFILMS.COM
January 20, 2024
George Kakish service consultant accommodates my service request and was available at my arrival time and prepared to check the vehicle in for service efficiently. He updates me on the status and the addi request and was available at my arrival time and prepared to check the vehicle in for service efficiently. He updates me on the status and the additional service needed as well as the service completion. He is professional and knowledgeable. More
by batniji
Employees Worked With
Service department
January 19, 2024
John received me. He was very enthusiastic, his service was attentive and considerate, and his work was very professional. He was very enthusiastic, his service was attentive and considerate, and his work was very professional. More
by 871590857
January 19, 2024
Edmund was very helpful, helped beyond expectations. Worked late hours to make sure everything is taken care of Worked late hours to make sure everything is taken care of More
by PCCM2014
