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Mercedes-Benz of West Covina

West Covina, CA

4.5
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,330 reviews

July 06, 2023

Very responsive. But not very flexible on price. Overall a great experience and would recommend to a friend who did not need to negotiate on price. :) More

by Orbitalone87
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gabriel Ghobrial
July 05, 2023

Emmanuel was an absolute gem to work with. Very sincere and genuine vibe. He wasn't afraid to make a deal! He did what it took to make us feel understood and appreciated. If you are looking fo More

by Jr_rider6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Aguilar
July 01, 2023

Sally helped us a lot. She explained without missing any information about the car plus her smiling throughout the whole process which made us very comfortable. As for Merc More

by rhojenaallen
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Allen, Sally Lao
July 01, 2023

Great service from Will khzam and the staff in general. Recommend to anyone looking for a vehicle. More

by Luis Vazquez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kazariane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Khzam
July 01, 2023

Great customer service from Sally Lao. Will definitely come back to her for my next car! More

by chuang022895
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kazariane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sally Lao, Sally Lao
June 30, 2023

Emmanuel helped me find the car I wanted. He made an effort and called and emailed me if I had a question More

by rubina_9786
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jason Paez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kazariane
2.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Kerum
2.0
This rating includes all reviews, with more weight given to recent reviews.
Roberto Quiroz
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Li, Emmanuel Aguilar, Sally Lao, William Khzam, Gabriel Ghobrial
June 28, 2023

Great selection of cars and inventory. Very inviting showroom and friendly staff. Overall a truly great experience! Second purchase in less than 3 months. Will is awesome! Not only can he More

by Akopoush
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Todd Kazariane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Khzam
May 28, 2023

I wish I could give Zero Stars. I recently purchased a CPO 2020 S560 on 4/30/2023. Everything is great up to 5/19/2023 when I got out of work and noticed my passenger side front tir More

by Santos11b18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christopher L
May 25, 2023

Out of state buyer. Apprehensive about buying a $100,000 car over the internet. Enter Rami! Fantastic experience, Rami made this deal effortless and Lin Cong wrappe More

by Nikolaoujb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rami and Lin Cong
May 05, 2023

The sale manager not straight forward and put the salesman in a bad situation. The sale manager hung up the phone in the middle of the conversation. Do not waste your time there. After long negotiat More

by jv795
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Charlie Garcia
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