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Mercedes-Benz of West Covina

West Covina, CA

Overview
Employees
Reviews
Vehicles
4.5
1,330 Reviews
What is it exactly that makes Mercedes-Benz of West Covina one of the Best of the Best? Is it our highly trained staff, our convenient location or our award winning Service Center? We pride ourselves on the fact that it is all of that and a great deal more. Here at Mercedes-Benz of West Covina, We are confident that you will experience excellent customer care in all we do. We strive to exceed your expectations in every aspect of your visit to our dealership. We personally invite you to experience the Best of Best for yourself. We look forward to seeing you soon.
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2010 E Garvey Ave S

West Covina, CA

91791

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Showing 1,330 reviews

August 03, 2023

Mercedes Benz of West Covina is the best service center in Southern CA. My service advisor, John Chow, was great. He replies very quickly, explains the work in details, and great to work with. Can't ask More

by KENNETHYKYI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Chow
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August 02, 2023

Bad bad bad bad Very disappointed Surprise Bad bad bad bad bad bad bad bad More

by Maka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chad
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August 02, 2023

Excellent customer service and Edmond is the best will definitely recommend him to others.th More

by DOROTHYRICHMOND78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kazariane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2023

Very good services. prompt response, good communication, good service skills, remember all customer's needs. More

by JENHOU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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August 02, 2023

V good experience , Mr Daniel is # 1 in handing customer , fully professional , explained in all , thanks to him , I will say customer come again for such good professional advisors , I recommended to my fr More

by JUGALGUPTA14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Paez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Kazariane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 02, 2023

The service advisor provided a very good service with good communication, good knowledge, and skillful service. More

by JENHOU2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hou
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August 02, 2023

The best dealership. Very clean and excellent customer service. All workers are very nice and helpful More

by SABELLEMALKI
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riad S
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August 02, 2023

>Easy service scheduling and flexible appointment times >Responsive and timely communication with service consultant >complementary discount >refreshments , snack bar > fast service , love the video a More

by MARIARNICOLAS
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chad Darret
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August 02, 2023

Excellent service and Matthew Wang assisted me in regards of my car issue. Thank you Matt More

by MSAMG888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Wang
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August 01, 2023

mattwang haven good service,doing good job ,help me a lot also he is a good guy! More

by Guanru chen
Recommend Dealer
Yes
Employees Worked With
Mattwang
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