Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Washington - Service Center
Washington, PA
117 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
117 Reviews of Mercedes-Benz of Washington - Service Center
Sort by
February 29, 2024
I truly appreciate the service and follow up communications I received to make sure my car was taken care of. Jim Horney and his staff provided prompt and expert service. I also appreciate the s communications I received to make sure my car was taken care of. Jim Horney and his staff provided prompt and expert service. I also appreciate the support they provided for my schedule so that I did not have to worry about taking time off from my work during the service for my car. The loaner car was very much needed and appreciated. I will continue to buy my cars from John Sisson motors because of this great service. More
by JFSAAB
Verified Customer
February 29, 2024
It took 1 hour ($200) for the tech to diagnose a bad alternator. An additional $400 in labor to replace it, $850 for a rebuilt unit and a $92 core credit. This dealership is not building good will for f alternator. An additional $400 in labor to replace it, $850 for a rebuilt unit and a $92 core credit. This dealership is not building good will for future Mercedes ownership. These fees are unfair. More
by PATERA66
Employees Worked With
James - service advisor
February 27, 2024
Quickly took care of problem and got me out of there. They were very courteous. They were very courteous. More
by KMCCART
February 22, 2024
Way too expensive for routine maintenance. I paid almost $500 for oil change, tire rotation, etc. at MB. The SAME service on my 2021 Lincoln Nautilus was $108. I paid almost $500 for oil change, tire rotation, etc. at MB. The SAME service on my 2021 Lincoln Nautilus was $108. More
by RAHUBA
Employees Worked With
February 21, 2024
The experience was good. The assistance in getting a loaner car was very much appreciated. Only issue is that every time I bring in the car, it ends up costing me $3K. I h The assistance in getting a loaner car was very much appreciated. Only issue is that every time I bring in the car, it ends up costing me $3K. I have had 4 flat tires in a year and a half. More
by rmaher0
February 20, 2024
Top notch in every way. The service staff is second to none. Wouldn’t think to go anywhere else. The service staff is second to none. Wouldn’t think to go anywhere else. More
by WALS1309
Employees Worked With
February 20, 2024
The work was completed as requested and the service was completed by the time promised. completed by the time promised. More
by JSCHUBENSKI
November 08, 2023
My questions and concerns were addressed in a timely manner and the loaner car I requested was granted manner and the loaner car I requested was granted More
by WEBB.JONATHAN88
