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Mercedes-Benz of Washington

Washington, PA

4.8
225 Reviews
Mercedes-Benz in Washington, PA John Sisson dealerships have been a part of the Pennsylvania landscape for nearly 50 years. In that time, we have always remained customer-focused and satisfaction oriented. We don’t just want you to drive a Mercedes-Benz of Washington car, we want you to come back for your next car, and we want you to rely on us for service. At Mercedes-Benz of Washington, we do not take our customers for granted. We work hard every day to maintain the relationships that we have built. That’s why so many of our customers have been here before. Repeat customers are satisfied customers. If you have never been to Mercedes-Benz of Washington before, then we would love to earn your business. Our Washington dealership is ready to help you find everything that you need. We serve all the surrounding areas including Pittsburgh, McMurray, Canonsburg, Wheeling, and many other cities and town all throughout the South Hills. If you want a Mercedes-Benz and live in Southwestern Pennsylvania, you should come out to see us or browse our inventory online. A Mercedes-Benz is an example of automotive perfection. These astounding vehicles are always ready to impress you with their luxury, intelligence, power, and technology. If you have never experienced the wonder of a true Mercedes-Benz vehicle, then you owe it to yourself to get behind the wheel and test one out for yourself. We have all the most popular Mercedes-Benz models including A-Class, CLA, C-Class, E-Class, GLE, GLC, GLA, and more. In addition to our new inventory, we also have an extensive inventory of pre-owned vehicles that are perfect if you want to get a little more car for the money and don’t mind a few gentle miles on the odometer. Our service department goes above and beyond all expectations. With their VIP program, they can provide complimentary pick-up and delivery for all of your Mercedes-Benz service. We can even include a loaner vehicle from our extensive loaner fleet. If you would rather come to us, you can take advantage of our premier express service for most of the regular maintenance that will get you in and out right away. For longer service visits, you can rely on our shuttle service. We will provide you with the convenient service that you deserve.
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480 Washington Rd

Washington, PA

15301

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Showing 225 reviews

August 07, 2024

Amy Nelson is a pleasure to work with in the service dept at the dealership More

by CRAFTONSERVICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Nelson
Aug 09, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 06, 2024

Everyone was very friendly. TJ was patient and did not mind repeating details to me regarding operation of the vehicle. More

by hagancg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLISON GIAMBANCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 06, 2024

They did a great job and did it immediately once I brought my vehicle in for service More

by davidjsalicce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 05, 2024

This is my second Mercedes I have purchased from Mercedes-Benz of Washington and I have been very pleased. Troy Fonner was a very professional salesman. With the help of Troy Fonner and manager, C More

by Melpean1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
TROY FONNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLISON GIAMBANCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 05, 2024

Service rep , James , kept me informed along the way and staff was very courteous. Sales rep, Mallie stopped by to chat and I thought that was wonderful. I was very pleased! More

by PAWILLIAMSON51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 03, 2024

Service met expectations in a reasonable amount of time. Service rep kept me informed along the way. More

by donborneman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 01, 2024

Courteous, full explanation, strong communication. They showed they cared and caring goes along way with me. More

by d51perry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Horney
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 01, 2024

Excellent service and write up staff. Delivers a clean, freshly washed car promptly as promised. Offers a loner when desired More

by JACK87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Horney 👏👏#1
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 01, 2024

Beautiful show room. Friendly staff. Sales representative Steve Dunhoff was wonderful to work with. He is knowledgeable and answered all of my questions. I didn't fee More

by jkim196
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Dunhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 01, 2024

Always excellent service! Quick, accurate and very helpful. All questions easily addressed at each service. More

by churchdg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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