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Mercedes-Benz of Washington

Washington, PA

4.8
216 Reviews
Mercedes-Benz in Washington, PA John Sisson dealerships have been a part of the Pennsylvania landscape for nearly 50 years. In that time, we have always remained customer-focused and satisfaction oriented. We don’t just want you to drive a Mercedes-Benz of Washington car, we want you to come back for your next car, and we want you to rely on us for service. At Mercedes-Benz of Washington, we do not take our customers for granted. We work hard every day to maintain the relationships that we have built. That’s why so many of our customers have been here before. Repeat customers are satisfied customers. If you have never been to Mercedes-Benz of Washington before, then we would love to earn your business. Our Washington dealership is ready to help you find everything that you need. We serve all the surrounding areas including Pittsburgh, McMurray, Canonsburg, Wheeling, and many other cities and town all throughout the South Hills. If you want a Mercedes-Benz and live in Southwestern Pennsylvania, you should come out to see us or browse our inventory online. A Mercedes-Benz is an example of automotive perfection. These astounding vehicles are always ready to impress you with their luxury, intelligence, power, and technology. If you have never experienced the wonder of a true Mercedes-Benz vehicle, then you owe it to yourself to get behind the wheel and test one out for yourself. We have all the most popular Mercedes-Benz models including A-Class, CLA, C-Class, E-Class, GLE, GLC, GLA, and more. In addition to our new inventory, we also have an extensive inventory of pre-owned vehicles that are perfect if you want to get a little more car for the money and don’t mind a few gentle miles on the odometer. Our service department goes above and beyond all expectations. With their VIP program, they can provide complimentary pick-up and delivery for all of your Mercedes-Benz service. We can even include a loaner vehicle from our extensive loaner fleet. If you would rather come to us, you can take advantage of our premier express service for most of the regular maintenance that will get you in and out right away. For longer service visits, you can rely on our shuttle service. We will provide you with the convenient service that you deserve.
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480 Washington Rd

Washington, PA

15301

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Showing 216 reviews

August 20, 2024

Troy is extremely knowledgeable and very helpful. He made the experience very enjoyable and seamless. Drew was very comprehensive and thorough in his discussions about the vehicle and service. Excell More

by tedpaladino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Todd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dunhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
TROY FONNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 17, 2024

Been working with John Sisson for close to a decade now. Always very good service for my vehicles. Thats the number one reason I always return and do not look elsewhere More

by TDH361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Blussick, Brittany Chips
Aug 21, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 16, 2024

TJ knew the car inside and out and talked about specifics enthusiastically and could answer any question asked. More

by brandon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Creed Potkul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 16, 2024

Troy went above and beyond to make this perfect deal happen seamlessly. We couldn’t be more impressed with Troy or the rest of the team that assisted with our purchase. Troy knew our preference and show More

by Brittany Tedrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
TROY FONNER
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLISON GIAMBANCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Brittany Tedrow responded

Thank you so much for providing such a smooth process and helping me drive my dream car! Each member of your team provided top notch customer service. We couldn't be happier with our purchase and look forward to doing business with you next time!

Aug 21, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 15, 2024

The dealership is very good but this is the only dealership that can service sprinter vans within a three hour area so they are always backed up More

by ELLISONCORP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Blussick
Aug 21, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 15, 2024

Great people Great experience anytime I'm there. Parts department personel and service techs are exceptional. More

by GLHOLLIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 15, 2024

Excellent staff, from Mally to Amy Nelson! They return calls promptly, have always been available to help me. More

by JOANKELLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mallie , Amy Nelson
Aug 15, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 14, 2024

Keith is young, but listened well, was attentive and polite. He will do well as a sales person. More

by ArchR
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
KEITH CAMPBELL
4.0
This rating includes all reviews, with more weight given to recent reviews.
ALLISON GIAMBANCO
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 13, 2024

Always a great service experience. Very professional and courteous. Communication about your vehicle is very good. More

by Puskarich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2024

Always a wonderful experience. The only problem I have is being approached by sales people while I’m in the waiting room. I don’t like that. More

by californiaavenueprez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Aug 13, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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