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Mercedes-Benz of Washington

Washington, PA

4.8
225 Reviews
Mercedes-Benz in Washington, PA John Sisson dealerships have been a part of the Pennsylvania landscape for nearly 50 years. In that time, we have always remained customer-focused and satisfaction oriented. We don’t just want you to drive a Mercedes-Benz of Washington car, we want you to come back for your next car, and we want you to rely on us for service. At Mercedes-Benz of Washington, we do not take our customers for granted. We work hard every day to maintain the relationships that we have built. That’s why so many of our customers have been here before. Repeat customers are satisfied customers. If you have never been to Mercedes-Benz of Washington before, then we would love to earn your business. Our Washington dealership is ready to help you find everything that you need. We serve all the surrounding areas including Pittsburgh, McMurray, Canonsburg, Wheeling, and many other cities and town all throughout the South Hills. If you want a Mercedes-Benz and live in Southwestern Pennsylvania, you should come out to see us or browse our inventory online. A Mercedes-Benz is an example of automotive perfection. These astounding vehicles are always ready to impress you with their luxury, intelligence, power, and technology. If you have never experienced the wonder of a true Mercedes-Benz vehicle, then you owe it to yourself to get behind the wheel and test one out for yourself. We have all the most popular Mercedes-Benz models including A-Class, CLA, C-Class, E-Class, GLE, GLC, GLA, and more. In addition to our new inventory, we also have an extensive inventory of pre-owned vehicles that are perfect if you want to get a little more car for the money and don’t mind a few gentle miles on the odometer. Our service department goes above and beyond all expectations. With their VIP program, they can provide complimentary pick-up and delivery for all of your Mercedes-Benz service. We can even include a loaner vehicle from our extensive loaner fleet. If you would rather come to us, you can take advantage of our premier express service for most of the regular maintenance that will get you in and out right away. For longer service visits, you can rely on our shuttle service. We will provide you with the convenient service that you deserve.
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480 Washington Rd

Washington, PA

15301

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Showing 225 reviews

September 12, 2024

Very professional. All was taken care of in a timely manner. Very happy with service given. More

by SONDRAB4028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

September 12, 2024

All went well. More communication would help regarding the status of ordered parts. Starting earlier so I can the car back the same day - especially when I have a More

by RICHLYNNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin?
Sep 19, 2024 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

September 09, 2024

Keith was a great salesman ! Very knowledgeable on the details on my new car ! After the deal was done the rest of the transaction went smoothly ! More

by KVOGRIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KEITH CAMPBELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLISON GIAMBANCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHEN STAATS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 07, 2024

My vehicle is not trustworthy, but yet you did not make it right, even though I am a return customer. I have lost all faith in mercedes More

by JODIRODIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Washington responded

"JODIRODIE1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@johnsissonmercedes.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 05, 2024

I'm not sure which service this is regarding. The vehicle has been in for service 3 times since purchased in May 2024. I have no issues with the service but disappointed with the issues with the More

by EJBEECH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
OMEED SAFAGAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to provide us with this feedback.

September 02, 2024

Excellent service and communication. It is a pleasure to work with James Horney and Bob Anderson.Car was delivered very clean interior and exterior More

by vin2255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horney,James
Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 01, 2024

Great experience. Michelle and Clifford were amazing. They helped me find the best vehicle (Trim Level/Specification wise), which I was looking for in my new Mercedes. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
MICHELLE CANTU
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLISON GIAMBANCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 31, 2024

Fantastic representation with sales and everyone else. Thank you Omeed for the attention to detail and turnaround time. More

by Ebdoran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OMEED SAFAGAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 31, 2024

Exceptional service, fast and very knowledgeable. Highly recommend. I would recommend them to everyone. 10-10 More

by sharae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dunhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHEN STAATS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 31, 2024

Absolutely loved the whole experience working with Jeremy Carpenter, he really took the time to educate me on my purchase.. He went out of his way to find the exact vehicle I was looking for. More

by Adelow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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