Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Washington
Washington, PA
216 Reviews
Mercedes-Benz in Washington, PA
John Sisson dealerships have been a part of the Pennsylvania landscape for nearly 50 years. In that time, we have always remained customer-focused and satisfaction oriented. We don’t just want you to drive a Mercedes-Benz of Washington car, we want you to come back for your next car, and we want you to rely on us for service. At Mercedes-Benz of Washington, we do not take our customers for granted. We work hard every day to maintain the relationships that we have built. That’s why so many of our customers have been here before. Repeat customers are satisfied customers.
If you have never been to Mercedes-Benz of Washington before, then we would love to earn your business. Our Washington dealership is ready to help you find everything that you need. We serve all the surrounding areas including Pittsburgh, McMurray, Canonsburg, Wheeling, and many other cities and town all throughout the South Hills. If you want a Mercedes-Benz and live in Southwestern Pennsylvania, you should come out to see us or browse our inventory online.
A Mercedes-Benz is an example of automotive perfection. These astounding vehicles are always ready to impress you with their luxury, intelligence, power, and technology. If you have never experienced the wonder of a true Mercedes-Benz vehicle, then you owe it to yourself to get behind the wheel and test one out for yourself. We have all the most popular Mercedes-Benz models including A-Class, CLA, C-Class, E-Class, GLE, GLC, GLA, and more. In addition to our new inventory, we also have an extensive inventory of pre-owned vehicles that are perfect if you want to get a little more car for the money and don’t mind a few gentle miles on the odometer.
Our service department goes above and beyond all expectations. With their VIP program, they can provide complimentary pick-up and delivery for all of your Mercedes-Benz service. We can even include a loaner vehicle from our extensive loaner fleet. If you would rather come to us, you can take advantage of our premier express service for most of the regular maintenance that will get you in and out right away. For longer service visits, you can rely on our shuttle service. We will provide you with the convenient service that you deserve.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 216 reviews
Verified Customer
May 06, 2024
They tried to charge extra for items that are suppose to be included in a Mercedes “B” service be included in a Mercedes “B” service More
by rowens5385
May 01, 2024
Ordered a custom build GLE 450 in January and just picked it up yesterday. Steve Dunhoff was my sales person and he was great. He kept me well informed throughout the entire production/delivery process. I st it up yesterday. Steve Dunhoff was my sales person and he was great. He kept me well informed throughout the entire production/delivery process. I strongly recommend you ask for Steve. Everybody I worked with there was super nice and helpful including Angela, TJ and Allison. Mercedes-Benz of Washington is not the nearest dealership to my home but with shopping around at 4 different dealerships, I got the best deal there. I wouldn’t buy a Benz anywhere else. By the way, I love the car….get one! More
by Mars58
April 30, 2024
Enjoyed my experience with the sales and service team. Loved my electric loaner, gave me all the electric feels Loved my electric loaner, gave me all the electric feels More
by KevinSubey
April 30, 2024
Creed and Allison were great during our visit. Will definitely recommend to anyone looking for a car Will definitely recommend to anyone looking for a car More
by Dan385002
Employees Worked With
April 30, 2024
Very professional, knowledgeable about the vehicle and very pleasant to do business with. I will definitely go there for future business and referrals very pleasant to do business with. I will definitely go there for future business and referrals More
by Barb
April 30, 2024
Helpful, Great Service, Very Clean, Friendly, Curteous, Kind, Very Knowledgeable, Great At Their Jobs, Nice Kind, Very Knowledgeable, Great At Their Jobs, Nice More
by Brenda S
April 26, 2024
Very informative on the status of the work. Provided updates on the parts that were ordered from Germany. Provided updates on the parts that were ordered from Germany. More
by hutsonputz54
Employees Worked With
April 18, 2024
Purchased a brand new Mercedes. Under 5K miles and my tire split on the sidewall at the seam. I noticed when my tires came up light on air. The rim wasn't damaged and I could see Under 5K miles and my tire split on the sidewall at the seam. I noticed when my tires came up light on air. The rim wasn't damaged and I could see no visible damage to the tire. When I took it in to replace the tire I asked if it could be covered as a manufacturer defect. I was told "No" you must have hit a pothole. After paying and complaining to the front desk I was contacted by the service manager. I come to find out it could have been turned in as a potential manufacturer defect. I was credited for a future visit but only for 7/10 of my tire wear. Which is astounding given I had only driven 5K miles. Overall, really poor experience and especially for a brand new 140K plus car. I almost forgot. I brought it in 8AM on a Saturday so I could have it back for the weekend. When I contacted them at 11AM asking if I could pick it up I was told it was too close to 12 and I would have to wait until Monday. Four hours to change a tire? Only going above a one star to a two due to the credit back. More
by BRCOLLINS109
April 10, 2024
Excellent customer service. Started on time, finished on time and most importantly, all work was done correctly. Many thanks! Started on time, finished on time and most importantly, all work was done correctly. Many thanks! More
by sjohnston6
Employees Worked With
