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Mercedes-Benz of Washington
Washington, PA
230 Reviews
Mercedes-Benz in Washington, PA
John Sisson dealerships have been a part of the Pennsylvania landscape for nearly 50 years. In that time, we have always remained customer-focused and satisfaction oriented. We don’t just want you to drive a Mercedes-Benz of Washington car, we want you to come back for your next car, and we want you to rely on us for service. At Mercedes-Benz of Washington, we do not take our customers for granted. We work hard every day to maintain the relationships that we have built. That’s why so many of our customers have been here before. Repeat customers are satisfied customers.
If you have never been to Mercedes-Benz of Washington before, then we would love to earn your business. Our Washington dealership is ready to help you find everything that you need. We serve all the surrounding areas including Pittsburgh, McMurray, Canonsburg, Wheeling, and many other cities and town all throughout the South Hills. If you want a Mercedes-Benz and live in Southwestern Pennsylvania, you should come out to see us or browse our inventory online.
A Mercedes-Benz is an example of automotive perfection. These astounding vehicles are always ready to impress you with their luxury, intelligence, power, and technology. If you have never experienced the wonder of a true Mercedes-Benz vehicle, then you owe it to yourself to get behind the wheel and test one out for yourself. We have all the most popular Mercedes-Benz models including A-Class, CLA, C-Class, E-Class, GLE, GLC, GLA, and more. In addition to our new inventory, we also have an extensive inventory of pre-owned vehicles that are perfect if you want to get a little more car for the money and don’t mind a few gentle miles on the odometer.
Our service department goes above and beyond all expectations. With their VIP program, they can provide complimentary pick-up and delivery for all of your Mercedes-Benz service. We can even include a loaner vehicle from our extensive loaner fleet. If you would rather come to us, you can take advantage of our premier express service for most of the regular maintenance that will get you in and out right away. For longer service visits, you can rely on our shuttle service. We will provide you with the convenient service that you deserve.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 12:00 PM
Sunday Closed
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Showing 230 reviews
June 27, 2024
Excellent work and friendly people including the service manager Always available always there and ready to assist manager Always available always there and ready to assist More
by JPIRRIS
Verified CustomerEmployees Worked With
June 26, 2024
Been going since Sisson Motors, about 12 years now. Same great people like James Horney. Same great service. Left Bobby Rahall to come to Sisson back then. Still an excellent decision… Same great people like James Horney. Same great service. Left Bobby Rahall to come to Sisson back then. Still an excellent decision… More
by MJM458
Employees Worked With
James Horney
June 24, 2024
Great service, friendly and knowledgeable. Omeed and Cliff and Jim were great. Thank you guys Omeed and Cliff and Jim were great. Thank you guys More
by TONYYAZBECK
Employees Worked With
June 22, 2024
Great experience from beginning to end. Easy and efficient. Like the way you speak to a person. Easy and efficient. Like the way you speak to a person. More
by MJEUSC
Employees Worked With
June 18, 2024
The dealer was prompt in responding to my emergency and made sure my vehicle was ready the next morning before 9 am. made sure my vehicle was ready the next morning before 9 am. More
by BIGBOBASHCRAFT
Employees Worked With
June 10, 2024
The dealership location is convenient for me. I think the service staff are knowledgeable and I especially like the mechanic's summary of required and suggested service. I think the service staff are knowledgeable and I especially like the mechanic's summary of required and suggested service. More
by MERC03
Employees Worked With
June 05, 2024
Cliff and his sales team have been great to work with as well as Bob and his team! well as Bob and his team! More
by cvh0330
June 03, 2024
Mallie was an excellent salesperson. !!! Very kind and helpful, not a pushy salesperson. Also, most service people that answer service phone are usually hard to deal with. Female i spok !!! Very kind and helpful, not a pushy salesperson. Also, most service people that answer service phone are usually hard to deal with. Female i spoke to that scheduled my inspection this time was horrible. She didn't want to give me a loaner. she said if I don't bring my car in before 9:00 a.m. they won't give me a loaner or guarantee my car will be done that day!! I've been going there for years and Jim Horney always guarantees me this if I have a problem with service people on phone, which I do half the time!! The woman I spoke to the day I scheduled my service for the end of May, was VERY rude. She told me that she's been there 11 years and it's not possible to do what I wanted to do!! Horrible attitude with me. I ended up leasing a newer car that day due to Mallie's kindness and attitude. You need to FIRE the nasty woman in service dept!!! I think she said she's a mgr., which I find hard to believe with her nasty disposition!! More
by TWILLIAMS2000
June 01, 2024
From the moment we stepped foot on the Mercedes-Benz of Washington’s lot, there was a difference. That difference was the “wow-factor”, and it made purchasing our first luxury vehicle, a phenomenal experie Washington’s lot, there was a difference. That difference was the “wow-factor”, and it made purchasing our first luxury vehicle, a phenomenal experience! We were especially impressed with Mallie, our salesperson. As our first point of contact, she played an integral role in our decision-making process to move forward with this purchase. Mallie’s professional, knowledgeable, and kind. She consistently went above and beyond; which, in turn, made us feel valued. She’s a gem!! And Allison, the finance manager, really impressed us as well (so knowledgeable and kind!). We were ‘consistently’ treated with kindness and respect throughout this entire process - by each and every employee (salesperson; manager; finance manager; all of reception; the product specialist; etc., etc.). And just when we thought they outdid themselves, we’d have yet another “wow!” moment. Here, you are treated like a valued customer from beginning to end. They just get it. Can’t say enough good things about the folks at this dealership! We now have a vehicle we LOVE, and a dealership we’ll enjoy recommending to all our family and friends! More
by Kelly Adams
