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Mercedes-Benz of Washington

Washington, PA

4.8
216 Reviews
Mercedes-Benz in Washington, PA John Sisson dealerships have been a part of the Pennsylvania landscape for nearly 50 years. In that time, we have always remained customer-focused and satisfaction oriented. We don’t just want you to drive a Mercedes-Benz of Washington car, we want you to come back for your next car, and we want you to rely on us for service. At Mercedes-Benz of Washington, we do not take our customers for granted. We work hard every day to maintain the relationships that we have built. That’s why so many of our customers have been here before. Repeat customers are satisfied customers. If you have never been to Mercedes-Benz of Washington before, then we would love to earn your business. Our Washington dealership is ready to help you find everything that you need. We serve all the surrounding areas including Pittsburgh, McMurray, Canonsburg, Wheeling, and many other cities and town all throughout the South Hills. If you want a Mercedes-Benz and live in Southwestern Pennsylvania, you should come out to see us or browse our inventory online. A Mercedes-Benz is an example of automotive perfection. These astounding vehicles are always ready to impress you with their luxury, intelligence, power, and technology. If you have never experienced the wonder of a true Mercedes-Benz vehicle, then you owe it to yourself to get behind the wheel and test one out for yourself. We have all the most popular Mercedes-Benz models including A-Class, CLA, C-Class, E-Class, GLE, GLC, GLA, and more. In addition to our new inventory, we also have an extensive inventory of pre-owned vehicles that are perfect if you want to get a little more car for the money and don’t mind a few gentle miles on the odometer. Our service department goes above and beyond all expectations. With their VIP program, they can provide complimentary pick-up and delivery for all of your Mercedes-Benz service. We can even include a loaner vehicle from our extensive loaner fleet. If you would rather come to us, you can take advantage of our premier express service for most of the regular maintenance that will get you in and out right away. For longer service visits, you can rely on our shuttle service. We will provide you with the convenient service that you deserve.
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480 Washington Rd

Washington, PA

15301

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Showing 216 reviews

May 27, 2024

They did a great job in following up on a major issue even though it took 2 visits. More

by DMARJI
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Amy
May 29, 2024 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

May 27, 2024

Excellent service. James xxxxx is the best !! Always professional and courteous! Never an issue with the repairs! More

by suzypappas
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
James xxxxx
May 29, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 25, 2024

I am so pleased with Mercedes service. They are knowledgeable and courteous. They keep me updated about my service and are very mindful about getting the job done correctly! I always tell More

by knackoul
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Mercedes-Benz of Washington responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 25, 2024

While I don’t like buying vehicles or dealing with dealerships, MB of Washington made the process easy. The team was very professional. More

by cmhollie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dunhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Allison Giambanco
May 29, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 24, 2024

Very friendly,efficient,informative! They go above and beyond to make the customer happy and comfortable More

by ECHAT54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Mercedes-Benz of Washington responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 23, 2024

This dealer provides friendly, professional, and prompt service. They also took care of dates and a recall while car was there for service. More

by JPICK9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 22, 2024

Jeremy seems to be made for his job as he is very knowledgeable about the Mercedes product and is always calm and a pleasure to talk to and do business with. Have been buying cars at John Sisson for More

by Pete Inverso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024 -

Pete Inverso responded

If your looking for a Mercedes Benz product, Washington Mercedes Benz is the place to purchase a vehicle. Great sales and service. 5 star.

May 24, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 21, 2024

John Sisson Mercedes has excellent customer service, and everyone is very professional. Inspection was done in a timely manner. More

by JFTANNER127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Koschak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kylie Steever
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 18, 2024

The customer service was great, my car was done in a timely manner, and I appreciated them washing my car too. More

by bkplaney24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 14, 2024

Staff is very knowledgeable and friendly. Repair was completed timely and restored to new condition More

by paul.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy
May 15, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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