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Mercedes-Benz of Washington

Washington, PA

Overview
Employees
Reviews
Vehicles
4.8
263 Reviews
Mercedes-Benz in Washington, PA John Sisson dealerships have been a part of the Pennsylvania landscape for nearly 50 years. In that time, we have always remained customer-focused and satisfaction oriented. We don’t just want you to drive a Mercedes-Benz of Washington car, we want you to come back for your next car, and we want you to rely on us for service. At Mercedes-Benz of Washington, we do not take ...
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480 Washington Rd

Washington, PA

15301

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Showing 263 reviews

September 12, 2024

All went well. More communication would help regarding the status of ordered parts. Starting earlier so I can the car back the same day - especially when I have a More

by RICHLYNNO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin?
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Sep 19, 2024 -

Mercedes-Benz of Washington responded

We appreciate your feedback and are eager to better your return experience.

September 09, 2024

Keith was a great salesman ! Very knowledgeable on the details on my new car ! After the deal was done the rest of the transaction went smoothly ! More

by KVOGRIG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KEITH CAMPBELL
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLISON GIAMBANCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHEN STAATS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Mercedes-Benz of Washington responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

September 07, 2024

My vehicle is not trustworthy, but yet you did not make it right, even though I am a return customer. I have lost all faith in mercedes More

by JODIRODIE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Mercedes-Benz of Washington responded

"JODIRODIE1" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@johnsissonmercedes.com or respond directly to this message with the requested information. We hope to hear back from you soon.

More
September 05, 2024

I'm not sure which service this is regarding. The vehicle has been in for service 3 times since purchased in May 2024. I have no issues with the service but disappointed with the issues with the More

by EJBEECH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
OMEED SAFAGAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to provide us with this feedback.

September 02, 2024

Excellent service and communication. It is a pleasure to work with James Horney and Bob Anderson.Car was delivered very clean interior and exterior More

by vin2255
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Horney,James
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Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 01, 2024

Great experience. Michelle and Clifford were amazing. They helped me find the best vehicle (Trim Level/Specification wise), which I was looking for in my new Mercedes. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Clif Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
ALLISON GIAMBANCO
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MICHELLE CANTU
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Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

August 31, 2024

Exceptional service, fast and very knowledgeable. Highly recommend. I would recommend them to everyone. 10-10 More

by sharae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Naraskivitch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dunhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
STEPHEN STAATS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 31, 2024

Absolutely loved the whole experience working with Jeremy Carpenter, he really took the time to educate me on my purchase.. He went out of his way to find the exact vehicle I was looking for. More

by Adelow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 31, 2024

Fantastic representation with sales and everyone else. Thank you Omeed for the attention to detail and turnaround time. More

by Ebdoran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OMEED SAFAGAR
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

August 29, 2024

The service center was very helpful and accommodating. Service was efficient and it was helpful to have a loaner car while mine was being serviced. More

by PUGLIANOAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Mercedes-Benz of Washington responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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