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Mercedes-Benz of Union

Union, NJ

4.6
819 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 819 reviews

July 26, 2013

I have visited other Mercedes dealership and felt very intimitaded. I walked in to Ray Catena of Union and found the staff to be very friendly. I was greeted by Joe Ripolino upon walking in to the deale More

by mlarezza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 26, 2013 -

Mercedes-Benz of Union responded

Thank you very much for taking your time to write such a glowing review. Please enjoy your new car!!

July 02, 2013

My experience at Ray Catena of Union was nothing short of enjoyable. Rich and Joe made the process as quick and easy as possible. They took what I was looking for and were able to find me exactly what I wa More

by mmarques1187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kazdan
Jul 05, 2013 -

Mercedes-Benz of Union responded

Thank you for taking your time to write such a wonderful review. Enjoy your new car!!!!

June 28, 2013

Good Afternoon: Mr. Salvatore A. LaBabera is one of Good Afternoon: Mr. Salvatore A. LaBabera is one of the most patient salesmen I have every met. Mr. LaBarbera treated me as a customer, not a numb More

by KimDobson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvatore LaBarbera
Jul 01, 2013 -

Mercedes-Benz of Union responded

Thank you for taking your time to write such a wonderful review! Mr. LaBabera exemplifies Mr. Catena's philosophy on which he has built his business. “Nothing comes before the customer!” Please enjoy your new car!

June 26, 2013

Best professionals around... Make you feel at home like part of the family.. Highly recommended... Beautiful and clean place... Gave me a great deal... We were really happy with the attention we received. More

by Manny p
Price
Recommend Dealer
Yes
Employees Worked With
Sal labarbera jr
Jun 26, 2013 -

Mercedes-Benz of Union responded

Thank you for taking your time to write such a wonderful review. Ray Catena of Union strives to ensure that your purchasing experience is an exceptional one. Enjoy your new car!

June 17, 2013

Absolutely great customer service. It is why I keep coming back. Joe is very professional, friendly and courteous. Best automobile sales person I have ever had. PERIOD! More

by 7545
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 19, 2013 -

Mercedes-Benz of Union responded

Thank you for taking your time to write such a wonderful review, we appreciate your feedback as well as your patronage.

June 15, 2013

This is the third car we bought from them. Chris went out of his way to help us. Finding and buying the car we liked went along smoothly. More

by fidelserafin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Jun 17, 2013 -

Mercedes-Benz of Union responded

Thank you for taking the time to write such a glowing review. We appreciate your business and enjoy your new car.

June 09, 2013

For what I understand what a salesman's job is, Tim did his 200%. The whole process from walking to the dealershit to driving the vehicle home took less than 2 hours. We drove our van home today! S More

by Lookuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2013 -

Mercedes-Benz of Union responded

Good afternoon: Thank you for taking the time to write such a wonderful review. This is exactly what we strive for at Ray Catena of Union. Enjoy your vehicle.

April 02, 2013

It was my best car buying experience ever and I'm 64 years old! I found the low mileage Certified Pre-owned vehicle that met my criteria at Ray Catena in Union. When I arrived to preview the vehicle the More

by jcarman49
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Laberrara
March 28, 2013

this is my third vehicle with Ray Catena, Union. from the beginning of the sale through the many visits to the service department (my car loves pot holes) it was always a pleasure. the buildings are alw More

by shakeyshades05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jamie (service)
Mar 28, 2013 -

Mercedes-Benz of Union responded

Thank you for your wonderful review. We at Ray Catena of Union always appreciate it when our customers take their time to write a review for us. We thank you for your continued patronage and will continue to hopefully meet and exceed your expectations. Have a wonderful day!

March 16, 2013

I purchased a new Mercedes on 3/9/13 and I am so pleased because Mr. Popin tended to my specific needs in a very caring and professional fashion. Additionally I loved the facility itself which was very soo More

by vindasma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Popin
Mar 18, 2013 -

Mercedes-Benz of Union responded

Good afternoon: Thank you for taking your time to write such a wonderful review. If there is anything else we can do for you please do not hesitate to contact us. Sincerely, Donna McCarthy Customer Relations Manager Ray Catena Mercedes of Union --------------------------------------------------------------------------------

Mar 19, 2013 -

vindasma responded

It was my pleasure!