Mercedes-Benz of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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I have visited other Mercedes dealership and felt very intimitaded. I walked in to Ray Catena of Union and found the staff to be very friendly. I was greeted by Joe Ripolino upon walking in to the deale intimitaded. I walked in to Ray Catena of Union and found the staff to be very friendly. I was greeted by Joe Ripolino upon walking in to the dealealership. He then introduced me to Joe Natale, who quickly became my friend. I left the dealership with a great satisfaction on the deal that they gave me. Love my Car! Maria L. More
My experience at Ray Catena of Union was nothing short of enjoyable. Rich and Joe made the process as quick and easy as possible. They took what I was looking for and were able to find me exactly what I wa enjoyable. Rich and Joe made the process as quick and easy as possible. They took what I was looking for and were able to find me exactly what I wanted in a short time. They were willing to work with us in order to make the sale. Many car dealerships we had visited in the process were not nearly as friendly and compromising. I would HIGHLY recommend this dealership and particularly Rich and Joe. They really know how to treat a customer! More
Good Afternoon: Mr. Salvatore A. LaBabera is one of Good Afternoon: Mr. Salvatore A. LaBabera is one of the most patient salesmen I have every met. Mr. LaBarbera treated me as a customer, not a numb Good Afternoon: Mr. Salvatore A. LaBabera is one of the most patient salesmen I have every met. Mr. LaBarbera treated me as a customer, not a number. Mr. LaBarbera noted what I liked about the old BMW I was driving, gave me a detailed description of the car that he felt I would be comfortable in; gave me some history about the Mercedes Benz and the service that I would always receive at Ray Catena, and took time to show me everything he had available. I did not feel rushed out of his office for the next customer. Mr. LaBabrera is a peoples person--my daughter and I felt very comfortable doing business with him. When my daughter decides to purchase a car she would like to request Mr. LaBarera because she knows that I expect the best from all salespeople and most of them do not live up to the best standards. In a scale from 1 to 10, we give Mr. LaBerbera a 10! Warm Regards, Kim Dobson More
Best professionals around... Make you feel at home like part of the family.. Highly recommended... Beautiful and clean place... Gave me a great deal... We were really happy with the attention we received. part of the family.. Highly recommended... Beautiful and clean place... Gave me a great deal... We were really happy with the attention we received. More
Absolutely great customer service. It is why I keep coming back. Joe is very professional, friendly and courteous. Best automobile sales person I have ever had. PERIOD! coming back. Joe is very professional, friendly and courteous. Best automobile sales person I have ever had. PERIOD! More
For what I understand what a salesman's job is, Tim did his 200%. The whole process from walking to the dealershit to driving the vehicle home took less than 2 hours. We drove our van home today! S did his 200%. The whole process from walking to the dealershit to driving the vehicle home took less than 2 hours. We drove our van home today! SIMPLY OUTSTANDING! More
It was my best car buying experience ever and I'm 64 years old! I found the low mileage Certified Pre-owned vehicle that met my criteria at Ray Catena in Union. When I arrived to preview the vehicle the years old! I found the low mileage Certified Pre-owned vehicle that met my criteria at Ray Catena in Union. When I arrived to preview the vehicle they demonstrated to me that they valued me as a customer. The process was seamless. It started from the greeting of the receptionist, to the knowledge and professionalism of the salesman, to the introduction of service manager, to the assignment of my service rep and ended with the re-assurance of the sales manager. The team concept really does exist in this dealership. It was a pleasure to deal with people that understand that there is plenty of competition in the auto industry. Ray Catena provided me with excellent service at very competitive price. ~J. Carman, Whippany NJ ~ More
this is my third vehicle with Ray Catena, Union. from the beginning of the sale through the many visits to the service department (my car loves pot holes) it was always a pleasure. the buildings are alw the beginning of the sale through the many visits to the service department (my car loves pot holes) it was always a pleasure. the buildings are always clean and inviting. the staff are very knowledgeable about all aspects of the features and mechanics of the car. I have come in on emergencies to find the service tech waiting, car taken immediately into the shop, repaired and out within an hour. several times it needed to stay for a day or two and I was always offered a clean, new loaner car. Jamie knows my history, every car I had, remembers my name and takes care of any issue the first time. Joe Natale and Ray Gomez were very professional and offered several choices when my last car was ready to be turned in. Joe had the paperwork ready and processed the transfer within 30 minutes. More
I purchased a new Mercedes on 3/9/13 and I am so pleased because Mr. Popin tended to my specific needs in a very caring and professional fashion. Additionally I loved the facility itself which was very soo because Mr. Popin tended to my specific needs in a very caring and professional fashion. Additionally I loved the facility itself which was very soothing and welcoming!. I love my vehicle as well! Thank you very much. Maria Vindas More