Mercedes-Benz of Union
Union, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 817 reviews
My experience at Ray Catena Mercedes of Union was what buying a car should be: great service, no pressure, no hassle and EASY. This was my 2nd lease through them and I spent more time driving there and buying a car should be: great service, no pressure, no hassle and EASY. This was my 2nd lease through them and I spent more time driving there and home then I did turning in my old car and picking up the new one! I highly recommend My sales associate, Tom Zecca. Tom was awesome and did every he could to make the process as enjoyable as possible. I look forward to going back when my lease is up to get my 3rd MB. I did Acura and BMW for years but the experience at Ray Catena Mercedes in Union is by far the best. I highly recommend them! More
My windshield wiper actually blew off on the way to work at 6am, I called Mercedes Benz of Union and talked to Jamie told him my story,and he had wiper delivered to my work and installed within 45 minutes. at 6am, I called Mercedes Benz of Union and talked to Jamie told him my story,and he had wiper delivered to my work and installed within 45 minutes. You could not ask for better customer service, the are by far the best dealership to buy a car from. Marianne More
Arrived at dealership after work with my son and we were cheerfully greeted by a sales receptionist who introduced us to our sales rep, Mia Conti. I expressed interest in a particular car which Mia then di cheerfully greeted by a sales receptionist who introduced us to our sales rep, Mia Conti. I expressed interest in a particular car which Mia then directed us to and immediately got the keys. She moved the car into a more accessible position where I could examine the care more thoroughly and we were surprised by the immaculate condition of the car. Mia set up our test drive which we completed quickly and Mia answered every question on a car which is no longer produced and which I had researched thoroughly. I left the dealership that day feeling no pressure and confident with the honesty and integrity of the dealership as a whole. After further research, I returned on a Saturday with my wife so she could see and drive the car for herself. Mia had a thorough prep done on the car and it was beautiful. My wife felt very comfortable with the dealership and she loved the car so we purchased it. Mia handled the entire transaction including financing and out of state registration with us at her very comfortable desk answering all of our questions in the most professional and courteous manner. We drove off later that day as very satisfied customers. I wish this dealership was closer to me so that I could get the car serviced there as well. Thank you for the great experience. More
Professional, friendly, honest, patient. Answered every question and put any curiosity to rest. Best dealership experience by far thanks to Chris and Kevin! Thank you question and put any curiosity to rest. Best dealership experience by far thanks to Chris and Kevin! Thank you More
I've purchased and leased many cars from Mia Conti @ Ray Catena Union. Mia has provided, by far, the best service I've ever received from a dealership which is why I keep returning to Ray Catena Union. Ray Catena Union. Mia has provided, by far, the best service I've ever received from a dealership which is why I keep returning to Ray Catena Union. I continue to recommend her to my family and friends. Thank you, Mia! Joel J. More
The lease on my Infiniti was near due so I stopped in to check out Mercedes. Rich Kazdan greeted me shortly after my arrival and patiently walked me through the variety of styles and their attributes. Witho check out Mercedes. Rich Kazdan greeted me shortly after my arrival and patiently walked me through the variety of styles and their attributes. Without being pushy, he succeeded in winning my trust. I explained what I was looking for and he worked with me without passing me off to a "manager" or trying to coerce me into something I wasn't interested in. Rich stayed true to his word and I drove off in my first Mercedes without the slightest bit of pressure or stress. Thank you, Rich, for a great shopping experience and for your excellent attention to detail. You have definitely converted me! The dealership is meticulous and the sales personnel are practically invisible, seeming to pop up only when needed. I would highly recommend Rich Kazdan and Ray Catena Mercedes of Union to anyone wishing to try a Mercedes on for size. I did and it fits....really well!!!! More
Ray Catena Mercedes Benz of Union gave me the absolute best experience I've ever had in my entire life. I've been buying and leasing cars for 45 years and I never met a greater group of people. My Salesma best experience I've ever had in my entire life. I've been buying and leasing cars for 45 years and I never met a greater group of people. My Salesman, Rich Kazdan listened to what I wanted and then worked with me to get a truly great deal. Even my son Adam who deals with cars all the time said that this deal was unbelievable! I highly recommend Ray Catena of Union and also Rich Kazdan to anyone looking for a great car and a great leasing/buying experience. I will be going back in two years when my lease ends and getting another Mercedes from them. More
Working with Tim has restored my confidence in car dealerships & salesmen. He was extremely knowledgeable and had every question & concern answered. Will not hesitate to use Ray Catena again.... dealerships & salesmen. He was extremely knowledgeable and had every question & concern answered. Will not hesitate to use Ray Catena again.... More
James Kang did everything in his power to make us feel comfortable with our first purchase of a luxury car. I would definitely recommend him to anyone looking by a Benz in the NJ NY area. Very friendly an comfortable with our first purchase of a luxury car. I would definitely recommend him to anyone looking by a Benz in the NJ NY area. Very friendly and knowledgeable. More
Best Sales and Service Department! I bought my first Best Sales and Service Department! I bought my first mercedes from Ray Catena in 2007 and been a faithful customer ever since. I had four drivers Best Sales and Service Department! I bought my first mercedes from Ray Catena in 2007 and been a faithful customer ever since. I had four drivers in my household with different makes and models of cars and as their leases expired I would not deal with any other dealerships. Joe Ripolino and Tom Zecca have worked out deals and made it affordable for everyone in my household to drive a mercedes. The Service throughout the years as always been professional and courteous. Thanks again to the staff at Ray Catena of Union for making leasing a car great experience! Sincerely, Allen Summit, NJ More