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Mercedes-Benz of Union

Union, NJ

4.6
817 Reviews
Courtesy Vehicles As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements. Shoe Shine Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge. Monday through Friday 9:00 AM- 2:00 PM Car Wash When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations. Monday- Friday 9AM-4PM *Hours vary from location to location Guest lounge Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table! Café And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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2585 Route 22 West

Union, NJ

07083

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Showing 817 reviews

March 23, 2014

My experience at Ray Catena Mercedes of Union was what buying a car should be: great service, no pressure, no hassle and EASY. This was my 2nd lease through them and I spent more time driving there and More

by G35man02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zecca
Mar 24, 2014 -

Mercedes-Benz of Union responded

Thank you for allowing us the opportunity to retain you as a customer and for taking your time to write such a wonderful review. Enjoy your car!!!

March 20, 2014

My windshield wiper actually blew off on the way to work at 6am, I called Mercedes Benz of Union and talked to Jamie told him my story,and he had wiper delivered to my work and installed within 45 minutes. More

by marianne312
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie
March 19, 2014

Arrived at dealership after work with my son and we were cheerfully greeted by a sales receptionist who introduced us to our sales rep, Mia Conti. I expressed interest in a particular car which Mia then di More

by jaywatlington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2014 -

Mercedes-Benz of Union responded

Thank you for taking your time to write such a wonderful review! Enjoy your car !!!

March 13, 2014

Professional, friendly, honest, patient. Answered every question and put any curiosity to rest. Best dealership experience by far thanks to Chris and Kevin! Thank you More

by N0164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris popin and kevin, Chris Popin
Mar 19, 2014 -

Mercedes-Benz of Union responded

Thank you for taking your time to write such a wonderful review!

February 07, 2014

I've purchased and leased many cars from Mia Conti @ Ray Catena Union. Mia has provided, by far, the best service I've ever received from a dealership which is why I keep returning to Ray Catena Union. More

by skrupulous
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 18, 2014 -

Mercedes-Benz of Union responded

Thank you for your wonderful review.

January 27, 2014

The lease on my Infiniti was near due so I stopped in to check out Mercedes. Rich Kazdan greeted me shortly after my arrival and patiently walked me through the variety of styles and their attributes. Witho More

by LovinmyBenz
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kazdan
Feb 18, 2014 -

Mercedes-Benz of Union responded

Thank you for your wonderful review.

January 27, 2014

Ray Catena Mercedes Benz of Union gave me the absolute best experience I've ever had in my entire life. I've been buying and leasing cars for 45 years and I never met a greater group of people. My Salesma More

by BishopFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Kazdan
Feb 18, 2014 -

Mercedes-Benz of Union responded

Thank you for your wonderful review.

January 24, 2014

Working with Tim has restored my confidence in car dealerships & salesmen. He was extremely knowledgeable and had every question & concern answered. Will not hesitate to use Ray Catena again.... More

by jeffcarnivale
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2014 -

Mercedes-Benz of Union responded

Thank you for your wonderful review.

January 18, 2014

James Kang did everything in his power to make us feel comfortable with our first purchase of a luxury car. I would definitely recommend him to anyone looking by a Benz in the NJ NY area. Very friendly an More

by fel_dixon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Kang
Feb 18, 2014 -

Mercedes-Benz of Union responded

Thank you for your wonderful review.

January 15, 2014

Best Sales and Service Department! I bought my first Best Sales and Service Department! I bought my first mercedes from Ray Catena in 2007 and been a faithful customer ever since. I had four drivers More

by Allenlarezza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Zecca
Feb 18, 2014 -

Mercedes-Benz of Union responded

Thank you for your wonderful review.

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