Mercedes-Benz of Union

Great Dealership ! Chris Popin is a excellent at his job and made the purchase of my car as smooth as possible for me! great experience! ! Chris Popin is a excellent at his job and made the purchase of my car as smooth as possible for me! great experience! More

AMAZING DEALERSHIP, AMAZING TEAM! I am giving the Ray Catena Mercedes Benz of Union dealership 11 Stars! I am new to Mercedes Benz vehicles owning Land Rovers and a Lexus before. I w I am giving the Ray Catena Mercedes Benz of Union dealership 11 Stars! I am new to Mercedes Benz vehicles owning Land Rovers and a Lexus before. I was made comfortable with my vehicle and the whole Ray Catena Union team went OVER and ABOVE to see that my experience was excellent! I am thrilled with my new truck and can't thank them enough for everything! I would recommend Ray Catena Mercedes Benz of UNION to every friend for exceptional service, communication, professionalism and comfort as well as a level of excellence in a vehicle. More

Great experience at Ray Catena Mercedes-Benz of Union I was frankly skeptical when I first walked through the door because I had the impression that because it was a Mercedes-Benz dealership, that there w I was frankly skeptical when I first walked through the door because I had the impression that because it was a Mercedes-Benz dealership, that there wouldn't be any willingness for them to give me a great deal. I also had very high expectations of service as well as quality and they were easily surpassed. First, the dealership was very spacious with so much room to walk around and a wide range of cars to view at your leisure. Second, EVERYONE from receptionist to sales reps to concierge and service people were so helpful and welcoming. They all made me feel at ease and made me believe that this was not just a transaction, but a commitment to a long-term relationship. And they all worked as a team, which you don't see at a car dealership. Burton was responsible for getting me in the door and introducing me to Jim. Jim was the most patient sales rep I've ever met. The guy literally spent 5 hours with me, answering every single one of my questions. And Greg worked with Jim to make sure I was happy with the vehicle and took extra pains to ensure the truck was in pristine condition. He also spent over an hour walking me through every feature of the GL 450 including the use of all the technology and customization settings. I could go on and on but I can sum up everything by saying that at no time, did I ever feel rushed. I believe everyone cared about me and regardless of how long it took, they just wanted me to be happy. So last but not least, the price (which was a great deal considering the excellent condition of the SUV) was compelling. However, I walked away thinking this was such a great deal not because of a competitive price, but because the entire experience was overwhelmingly positive and I was completely sold on the client service. To me, buying a car is not just a transaction, but an ownership experience and I know that Ray Catena Mercedes Benz of Union will take good care of my family for a very long time. More

Great Dealer - Great People This is the 4th car I purchased from Ray Catena Mercedes. My salesman Tom Zecca is the absolute best. He handles the total transaction perfectly and m This is the 4th car I purchased from Ray Catena Mercedes. My salesman Tom Zecca is the absolute best. He handles the total transaction perfectly and makes buying a car a PLEASURE. More

Great Experience buying CPO Mercedes I would rate my experience with Ray Catena Mercedes Benz at Union as excellent. I bought a C300 working with Tom "Tommy" Zecca. The process was very I would rate my experience with Ray Catena Mercedes Benz at Union as excellent. I bought a C300 working with Tom "Tommy" Zecca. The process was very easy, first they have a lot of inventory to choose from and their hours are very good in terms of availability. Also everyone you interact with is friendly, offered coffee as I walked in the door by receptionist, anyone who walks in is greeted and asked if they need help...I have been to many dealerships recently as I narrowed down my search and in some cases you walk around and no one talks to you, not at Ray Cantena Union they are friendly without being pushy. The deal itself I felt was fairly smooth and fair I got a good deal on the car and a good deal on my trade in...plus the financing was easy as well...all in great experience, no drama.... Tommy Zecca was great to deal with...it was probably the easiest/best car buying experience I have ever had...I would highly recommend.... More

Another great experience Just purchased my 3rd Mercedes from Ray Catena and could not be happier. Their service is terrific, personel in both service area and sales area are Just purchased my 3rd Mercedes from Ray Catena and could not be happier. Their service is terrific, personel in both service area and sales area are helpful, friendly and knowledgable. Whenever I am their I feel pampered and well taken care of. I had a new salesmen today who I will most definately use again. Friendly, nice and got the job done. Thanks, Ray Catena More

Great Experience! As we all know buying or leasing a new vehicle can be very frustrating, time consuming and a little nerve wrecking. We want to make sure that we pur As we all know buying or leasing a new vehicle can be very frustrating, time consuming and a little nerve wrecking. We want to make sure that we purchase the vehicle that really catches our eye, but stay within our budget. Some people like to haggle and negotiate prices all day long. I'm not like that at all! I like to keep things simple and straight forward. My experience with sales employee, Tom Zecca was exactly what I was looking for. He was top notch! Tom was very informative and showed me on paper exactly what the prices were and what I could afford. I asked Tom about upgrading to an E-Class, but he advised me that would be risky and a little out of my price range. To me, that showed a lot of honesty and compassion on his part! During the entire transaction Tom was extremely patient, caring, friendly and knowledgeable. I highly recommend Tom Zecca to my friends and anyone else that is looking to have a great experience with their car purchase/lease. More

The best! I recently leased a CLA 250 from Ray Catena and found the experience to be very pleasant. Never thought I would be using the word pleasant when dealin I recently leased a CLA 250 from Ray Catena and found the experience to be very pleasant. Never thought I would be using the word pleasant when dealing with a car salesman but my salesman Tom Zecca went above and beyond to get me the best deal possible with no pressure. I live twenty miles from the dealership and when the car was ready for me to pickup Tom set a driver to pick me up because I lacked a ride. WHAT SERVICE!! I had been to other Mercedes dealers before going to Ray Catena and should have went there first and saved myself a lot of time. If your in the market for a Mercedes you MUST go to Ray Catena. G.Boccia More

Mercedes Great experience Edward Moravek very knowledgeable about auto and made purchasing a certified auto hassle free. Ed also followed up on sale to make su Great experience Edward Moravek very knowledgeable about auto and made purchasing a certified auto hassle free. Ed also followed up on sale to make sure things were ok and to see if we had any questions regarding the vechile, so far all is good very satisfied. Please pardon my tardiness as I did not realize this rating card came in the mail some time ago, I just noticed it when cleaning my desk off over the weekend. Regards, Dianna Ciemiecki More

Best Experience at a MB Dealer Yet, Thanks to Mia Conti! Due to the mileage overage of my current MB lease, I visited this MB dealership for first time with the hope of walking away with a new car the same d Due to the mileage overage of my current MB lease, I visited this MB dealership for first time with the hope of walking away with a new car the same day. Luckily, we met Mia Conti. Within the first 10 minutes of browsing the showroom floor, one of the receptionist greeted us and said that someone would help us shortly. Mia approached my husband, baby and I with a great big smile and immediately went to work. She was very helpful with figuring out what we were looking for. I expressed interest in the ML 350 and she recommended that we go on a test drive. During the test drive, she carefully explained all of the vehicle's features and shared her own experiences as a previous ML 350 owner. When we returned to the shop, we opted for a different car (E-class) and she gave us a great deal. Though we had some delays with getting insurance, she was very helpful and reassuring. We walked out of the dealership with the car of our dreams on the same day and was fully satisfied with our experience. I even had to return a couple of days later due to a flat tire and she helped out with that as well. I would highly recommend Mia! More