Mercedes-Benz of Union

Fantastic Customer Experience As a BMW owner since 2000, I was interested to see what Mercedes Benz had to offer, as I was in the market for a new car. Fully expecting to make a qu As a BMW owner since 2000, I was interested to see what Mercedes Benz had to offer, as I was in the market for a new car. Fully expecting to make a quick visit and then head down to my BMW dealer, I was surprised by the knowledgable and friendly customer experience that Victor Kaczynski provided to me. He really made a great impression on me and was the reason I made the switch to Mercedes after 14 years. Yes Mthe Mercedes C class is a great vehicle, but the courteous unhurried, respectful service that I recieved every step of the way, from initial inquiry to signing on the bottom line is what made the deal. I don't know about the rest of your sales reps, but if they are all like Victor, you guys must be selling a xxxx of a lot of cars. Simply put Victor is as good as it gets and a credit to your organization. Thanks for a great experience, and looking forward to doing business with you in the future.. Regards Manny D More

Ultimate customer service My experience at Ray Catena surpassed any expectations I ever could have imagined. Every staff member was friendly, kind, helpful, and professional. My experience at Ray Catena surpassed any expectations I ever could have imagined. Every staff member was friendly, kind, helpful, and professional. I have dealt with many car dealerships over the years, but Ray Catena is on another level. My experience was so positive and refreshing, I never see myself ever going anywhere else. Victor Kaczynski was my salesman. He was by far, the most amazing dealer I have ever had the pleasure of working with in 30 years. He was knowledgeable, professional, HONEST, friendly, and very respectful of my time. It's because of my whole experience at Ray Catena, but especially Victor, that I know I will be back in the future to purchase a new car from him. More

BEST SERVICE! I went to Ray Catena Edison first to finance the CLA-250. The sales man that I was dealing with was just not trying to help me , kept insisting that I went to Ray Catena Edison first to finance the CLA-250. The sales man that I was dealing with was just not trying to help me , kept insisting that I lease when I repeatly stated I want to finance. I was so turned off with my experience at the Edison location that I went to Ray Catena Union and had the most amazing experience! Everyone there was so pleasant and inviting the minute I walked in. I had the pleasure of meeting Victor Kaczynski who was my salesman. He was very understanding to my situation. He found what I wanted and kept me within my budget. Overall had the BEST SERVICE!!!!! Will definity refer my family/friends to Ray Catena Union and to Victor Kaczynski. More

As one would expect First Class all the way. From the moment you walk through the door to follow up esquires after we took delivery. We love our Mercedes Benz !!! First Class all the way. From the moment you walk through the door to follow up esquires after we took delivery. We love our Mercedes Benz !!! More

Worked very hard in my behalf to make a deal work that wass Great service sales man was outstanding I would highly recommend him and I already have. His name is Tom Zecca he made the deal work for us Great service sales man was outstanding I would highly recommend him and I already have. His name is Tom Zecca he made the deal work for us More

Great Dealership Chris Popin gave me a great deal on a preowned E550. There are 5 Mercedes dealers closer to my house but I got the best deal from Chris Chris Popin gave me a great deal on a preowned E550. There are 5 Mercedes dealers closer to my house but I got the best deal from Chris More

Rich Kazdan and Team are the BEST! This dealership is the GREATEST! The warmth and hospitality you receive from every person there makes you feel like you are their only customer. Ric This dealership is the GREATEST! The warmth and hospitality you receive from every person there makes you feel like you are their only customer. Rich Kazdan is the only salesman you should use. He is professional, kind, patient, understanding and MOST OF ALL NOT PUSHY!! Rich takes the time to get you exactly what you are looking for at the best price possible. Without going into specifics, let me say that Rich went above and beyond to make my Mercedes experience a 5 Star one. The manager James is amazing, the finance team are terrific and Chris, who showed me the workings of my car is knowledgeable and so friendly. The dealership itself is a work of art. It is clean, welcoming and a place to really feel comfortable. The service department is first class as well. They don't try and sell you what you do not need. MOST OF ALL I HAVE FOUND RAY CATENA MERCEDES OF UNION TO BE HONEST AND RELIABLE! You cannot say that about most car dealers and most car salesmen but I promise you that once you go to RAY CATENA MERCEDES OF UNION, you will never go anywhere else. One last fact. I was involved in a head on collision 3 weeks ago (I was hit head on by a Chevy Silverado truck who lost control of his car). My one month old MERCEDES GLK WAS TOTALLED!. He hit me so hard that everything side was cracked. BUT I AM GRATEFUL TO SAY THAT ALL I GOT WAS A BROKEN FINGER AND BRUISES! THIS CAR SAVED MY LIFE!!!!! I will never drive anything else but a MERCEDES and I will NEVER go to any other dealership. RAY CATENA MERCEDES OF UNION, GOD BLESS YOU!! I love you all. More

A birthday to remember On my birthday, I went in to Ray Catena Mercedes-Benz of Union. I have to say I made the right choice. It was my first time there and my first time lo On my birthday, I went in to Ray Catena Mercedes-Benz of Union. I have to say I made the right choice. It was my first time there and my first time looking at a Mercedes. I was warmly greeted and given red carpet treatment by all the staff. My sales agent Gary Wilson was wonderful and very helpful every step of the way. I also was guided by Burton Henson who was very helpful in understanding my needs. Chris Cills gave me a complete understanding of how my new car worked and answered all my questions. I think I will always drive a Mercedes from now on, not just because of the quality vehicle that makes a Mercedes what it is, but the people who made my car shopping experience a positive one, More

Third time is still a charm ! Just leased my third Benz from Mia Conte. Everyone at this dealership is personable and eager to assist~from the greeters in the Showroom to the Servi Just leased my third Benz from Mia Conte. Everyone at this dealership is personable and eager to assist~from the greeters in the Showroom to the Service Department ! Mia and the GM,Daniel Liguori were extremely helpful and accommodating~I drove away in my new car feeling very satisfied that I had good "family" people taking care of me! Will see them again in three years :) More

Chris Popin: Great Salesman! I was extremely happy with my first experience at Ray Catena Mercedes of Union. My sales person was Chris Popin. I have dealt with a lot of car salesm I was extremely happy with my first experience at Ray Catena Mercedes of Union. My sales person was Chris Popin. I have dealt with a lot of car salesmen over the years and Chris was by far the easiest to work with by far. He is a true professional. Not pushy, easy going, knowledgeable, professional and seems to really enjoy his job. Simply put, I dealt with no BS working with Chris and to me that was priority one. I would recommend Chris to anyone who is even considering a Mercedes Benz. More