Mercedes-Benz of Union

BEST SERVICE! I went to Ray Catena Edison first to finance the CLA-250. The sales man that I was dealing with was just not trying to help me , kept insisting that I went to Ray Catena Edison first to finance the CLA-250. The sales man that I was dealing with was just not trying to help me , kept insisting that I lease when I repeatly stated I want to finance. I was so turned off with my experience at the Edison location that I went to Ray Catena Union and had the most amazing experience! Everyone there was so pleasant and inviting the minute I walked in. I had the pleasure of meeting Victor Kaczynski who was my salesman. He was very understanding to my situation. He found what I wanted and kept me within my budget. Overall had the BEST SERVICE!!!!! Will definity refer my family/friends to Ray Catena Union and to Victor Kaczynski. More

As one would expect First Class all the way. From the moment you walk through the door to follow up esquires after we took delivery. We love our Mercedes Benz !!! First Class all the way. From the moment you walk through the door to follow up esquires after we took delivery. We love our Mercedes Benz !!! More

Worked very hard in my behalf to make a deal work that wass Great service sales man was outstanding I would highly recommend him and I already have. His name is Tom Zecca he made the deal work for us Great service sales man was outstanding I would highly recommend him and I already have. His name is Tom Zecca he made the deal work for us More

Great Dealership Chris Popin gave me a great deal on a preowned E550. There are 5 Mercedes dealers closer to my house but I got the best deal from Chris Chris Popin gave me a great deal on a preowned E550. There are 5 Mercedes dealers closer to my house but I got the best deal from Chris More

Rich Kazdan and Team are the BEST! This dealership is the GREATEST! The warmth and hospitality you receive from every person there makes you feel like you are their only customer. Ric This dealership is the GREATEST! The warmth and hospitality you receive from every person there makes you feel like you are their only customer. Rich Kazdan is the only salesman you should use. He is professional, kind, patient, understanding and MOST OF ALL NOT PUSHY!! Rich takes the time to get you exactly what you are looking for at the best price possible. Without going into specifics, let me say that Rich went above and beyond to make my Mercedes experience a 5 Star one. The manager James is amazing, the finance team are terrific and Chris, who showed me the workings of my car is knowledgeable and so friendly. The dealership itself is a work of art. It is clean, welcoming and a place to really feel comfortable. The service department is first class as well. They don't try and sell you what you do not need. MOST OF ALL I HAVE FOUND RAY CATENA MERCEDES OF UNION TO BE HONEST AND RELIABLE! You cannot say that about most car dealers and most car salesmen but I promise you that once you go to RAY CATENA MERCEDES OF UNION, you will never go anywhere else. One last fact. I was involved in a head on collision 3 weeks ago (I was hit head on by a Chevy Silverado truck who lost control of his car). My one month old MERCEDES GLK WAS TOTALLED!. He hit me so hard that everything side was cracked. BUT I AM GRATEFUL TO SAY THAT ALL I GOT WAS A BROKEN FINGER AND BRUISES! THIS CAR SAVED MY LIFE!!!!! I will never drive anything else but a MERCEDES and I will NEVER go to any other dealership. RAY CATENA MERCEDES OF UNION, GOD BLESS YOU!! I love you all. More

A birthday to remember On my birthday, I went in to Ray Catena Mercedes-Benz of Union. I have to say I made the right choice. It was my first time there and my first time lo On my birthday, I went in to Ray Catena Mercedes-Benz of Union. I have to say I made the right choice. It was my first time there and my first time looking at a Mercedes. I was warmly greeted and given red carpet treatment by all the staff. My sales agent Gary Wilson was wonderful and very helpful every step of the way. I also was guided by Burton Henson who was very helpful in understanding my needs. Chris Cills gave me a complete understanding of how my new car worked and answered all my questions. I think I will always drive a Mercedes from now on, not just because of the quality vehicle that makes a Mercedes what it is, but the people who made my car shopping experience a positive one, More

Third time is still a charm ! Just leased my third Benz from Mia Conte. Everyone at this dealership is personable and eager to assist~from the greeters in the Showroom to the Servi Just leased my third Benz from Mia Conte. Everyone at this dealership is personable and eager to assist~from the greeters in the Showroom to the Service Department ! Mia and the GM,Daniel Liguori were extremely helpful and accommodating~I drove away in my new car feeling very satisfied that I had good "family" people taking care of me! Will see them again in three years :) More

Chris Popin: Great Salesman! I was extremely happy with my first experience at Ray Catena Mercedes of Union. My sales person was Chris Popin. I have dealt with a lot of car salesm I was extremely happy with my first experience at Ray Catena Mercedes of Union. My sales person was Chris Popin. I have dealt with a lot of car salesmen over the years and Chris was by far the easiest to work with by far. He is a true professional. Not pushy, easy going, knowledgeable, professional and seems to really enjoy his job. Simply put, I dealt with no BS working with Chris and to me that was priority one. I would recommend Chris to anyone who is even considering a Mercedes Benz. More

Didnt even get a change to get the sales guy's name. went in looking for a CPO S550, called ahead and the car was supposed to be "pulled aside" for me. I got there and waited exactly an hour for someone went in looking for a CPO S550, called ahead and the car was supposed to be "pulled aside" for me. I got there and waited exactly an hour for someone to even attend to me. Now, I know I am not an attractive guy, but I was there to buy. I only sat for about 5 min and tried to negotiate a fair price of $3,000 off of list price, I hoped we would meet in the middle-- but the sales guy told me they had no room to move. REALLY bro? someone is clearly not doing their job and the used car manager is buying his cars way over book, I'd be more than happy to help allocate vehicles for this dealer, so they can also increase their profit margins. My parents had been customers of Ray Catena Edison since 1997, but moved to MB Brooklyn with Doug Wells about a year ago. Same story here.. customer service left out the door with Doug Wells. I took care of my life & family, but they didn't take care of my car. More

Zero Pressure Unique Sales Experience. I want to start by saying that I HATE BUYING CARS. The entire experience keeps me up at night. I generally do my research, know which car I want, wh I want to start by saying that I HATE BUYING CARS. The entire experience keeps me up at night. I generally do my research, know which car I want, what options I want, and generally the price that I would like to pay. Purchasing my first CPO car was a bit nerve racking however the moment I walked in the door, I realized that this would be a different experience. I've purchased from Ray Catena Lexis before, and this experience was even better. The showroom is immaculate and has both new and CPO cars intermingled. The receptionist got up from her char, walked towards my wife and I and then walked us to our sales person. Joe Natale and Tim Antoniszyn were two of the most competent, professional and enthusiastic salesmen I've ever encountered. You can tell that they really love their job. I think we were offered something to drink by 10 different people. We were shown every car we wanted to see (I did my research and knew which one I wanted) and ended up purchasing the car on the spot. At delivery, Joe didn't like mats that were in the car and made sure they put both new cloth and new all weather mats into the vehicle. Their delivery specialist went over every single piece of technology. So, here is the best part. They don't have that dreaded finance guy that you get handed off too. You don't make your deal, and then the finance guy tries to sell you the extended warranty, the tire package, the super deluxe roadside assistance. It simply doesn't happen. Joe and Tim started the process, and ended the process. They worked as a team throughout the entire deal and I was thoroughly impressed. The general manager, James Costello is also a gentleman. I knew him when he worked at a competitor brand and quite frankly, I'm glad he is at Ray Catena Mercedes. It is our first Mercedes but it will not be our last. I believe that James, Joe, and Tim will service our family's vehicle needs for years to come. Kudos! More