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Mercedes-Benz of Union
Union, NJ
817 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 817 reviews
November 03, 2015
Personable and professional! I felt welcomed at every meeting. Everything I asked for they delivered. I knew I was going to get a great car, but the service I received from sta I felt welcomed at every meeting. Everything I asked for they delivered. I knew I was going to get a great car, but the service I received from start to finish was just as great! More
by HappyHurtE350
Employees Worked With
Bill Zimmerman, Chris Popin, Stanley Baum
November 02, 2015
Great explaining everything in detail, very nice This was a great dealership. They answered all my questions and showed me everything i needed help with. I would highly recommend this wonderful deale This was a great dealership. They answered all my questions and showed me everything i needed help with. I would highly recommend this wonderful dealership. More
by Carolyn,123
November 01, 2015
It doesn't get any better! Joe Natale and Chris Bradfield get 10 out of 10.! Pick up a 2016 GLE 350 today and it went as smooth as silk. Joe Natale makes you feel like family Joe Natale and Chris Bradfield get 10 out of 10.! Pick up a 2016 GLE 350 today and it went as smooth as silk. Joe Natale makes you feel like family sharing a Thankgiving dinner, while Chis Bradfield was supreme in explaining the technology. Simply the best! More
by Carol1456
Employees Worked With
November 01, 2015
Vehicle purchase/trade in The company was quick to follow up through my email inquiry. Gave me a good deal on my trade in and got me in a new vehicle within a couple hours. S The company was quick to follow up through my email inquiry. Gave me a good deal on my trade in and got me in a new vehicle within a couple hours. Stanly Baum was kind, courteous, and will to work with me within my price range. There is free water and sodas as well as coffee, etc. in the cafeteria area which adds a nice touch. I would highly recommend purchasing a vehicle from them. More
by Jnocs20
October 30, 2015
My Salesman Howard Hughes is AWESOME!!! My overall experience was great! This was all do the determination, expertise of my salesman Howard Hughes! Howard never gave up on me! Never allowin My overall experience was great! This was all do the determination, expertise of my salesman Howard Hughes! Howard never gave up on me! Never allowing me to walk out of the showroom without a car! Never pushy!!!! His great knowledge of the in stock inventory was the key to my ultimate, excellent ,amazing new car purchase! Thank you so much Howard Hughes Im so blessed it was your turn up for the next customer when I walked in the showroom! I am forever your customer! More
by Msprincessty
Employees Worked With
Howard Hughes
October 30, 2015
Amazing! Gary and Nicholas were amazing! From the service to the car to the price-just was an overall great experience. I will be back for my next car! Gary and Nicholas were amazing! From the service to the car to the price-just was an overall great experience. I will be back for my next car! More
by aspen21
Employees Worked With
Gary Wilson
October 29, 2015
Mercedes Benz 300C 2016 Fortunately, Rich Kazdan was our salesperson (quiet, reserved, respectful, friendly). Specific car unavailable. Suggested 2016. Love it. Worth wai Fortunately, Rich Kazdan was our salesperson (quiet, reserved, respectful, friendly). Specific car unavailable. Suggested 2016. Love it. Worth wait. Outstanding experience with all at dealership. More
by hoffman, fritz 123
October 28, 2015
Fantastic Experience!! We walked in for a test drive on mercedes benz 250 and left driving with the car. Very pleased by the dealership, and service offered. Mr.Gary Wilson We walked in for a test drive on mercedes benz 250 and left driving with the car. Very pleased by the dealership, and service offered. Mr.Gary Wilson, was friendly, Very informative and dynamic. Handled various questions from us and helped us in the entire process of buying the car.Very much impressed by the honest quotes provided. More
by ASD
Employees Worked With
Gary Wilson
October 27, 2015
Wonderful experience From the moment my wife and I walked in the door we were treated nicely and respectfully. The staff was very accommodating. Stanley and Nicholas wer From the moment my wife and I walked in the door we were treated nicely and respectfully. The staff was very accommodating. Stanley and Nicholas were awesome, very knowledgeable and friendly. More
by tommysarah23
Employees Worked With
Nicholas Bradfield, Stanley Baum
October 25, 2015
INCREDIBLE EXPERIENCE BUYING From the time my wife and I walked into this well appointed dealership to the time we left driving our Mercedes Benz CLK 250 we were beyond pleased wi From the time my wife and I walked into this well appointed dealership to the time we left driving our Mercedes Benz CLK 250 we were beyond pleased with the dealership, the ambiance, customer service, efficiency and thoroughness of the people assisting us. First the dealership was well appointed. It was expansive and well structured. Mostly all the new and preowned inventory was in the showroom. Shortly after we arrived we met the representative that would ultimately sell the car.; Ed Moravek was a friendly, down to earth guy who (despite the stereotype of a car salesman was genuine, honest and nooooo pressure. He took time to explain everything. We went on a test drive and again, no pressure, lots of dialogue and explanation of the car. The price he quoted was fair, he processed the purchase loan and extended warrantee in an unbelievable short span of time...while we waited for the car to be detailed we were fed, watered, coffeed and even could have played billiards. When the deal was done, the dealership gave us a number of gifts including a certificate for a family portrait by a professional photographer, travel mugs etc. We then were introduced to a friendly and instructive concierge named Nicholas Bradfield who went over the car, the technology from stem to stern in detail. Both my wife and I were impressed with this service and the young man delivering it. I currently have a Porsche and BMW and this was far the best buying experience. More
by Dr Phil
