Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Union
Union, NJ
817 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 817 reviews
November 24, 2015
My First Mercedes - Great Quality! My children have left home for college and I was looking for a compact car to replace my old Audi A8. My sales person, Stan, is very knowledgeable an My children have left home for college and I was looking for a compact car to replace my old Audi A8. My sales person, Stan, is very knowledgeable and a good listener. He took his time to find the right car for me. I am enjoying my new C300. Thank you, Stan and Nick! More
by NJ Mother of Two
Employees Worked With
Stanley Baum
November 16, 2015
Very Professional and Knowledgable As a 1st time Mercedes customer, I must say the experience was definitely worth the wait. I salesman was Chris Popin, whom He didn't force anything on As a 1st time Mercedes customer, I must say the experience was definitely worth the wait. I salesman was Chris Popin, whom He didn't force anything on me, instead he took his time to work with me and my fiancé and gave us the best options. All my leases been with Honda, but after getting my 1st C300 Benz lease and experiencing the customer service at ray catena's , I'm sure I'm joining the Mercedes family for a long time. Thanks again Chris !!! More
by QB85
Employees Worked With
Chris Popin
November 16, 2015
Experience of a lifetime I just brought my third Mercedes Benz and yes Chris Popin was my salesman every time. Chris Always takes his time he explains things at every step as I just brought my third Mercedes Benz and yes Chris Popin was my salesman every time. Chris Always takes his time he explains things at every step as you'r going through the process whether it's your first car or your third or fourth car or SUV. Chris Popin is honest and I consider him very trust worthy. Thank you again Chris I really appreciated the time and effort you put in with helping me. Daryl Davis More
by DARYLD
Employees Worked With
Chris Popin
November 13, 2015
My review Chris Popin was my salesman. He was knowledgable of the car and presented himself most professionally. Chris went the extra steps to help us locate Chris Popin was my salesman. He was knowledgable of the car and presented himself most professionally. Chris went the extra steps to help us locate our car. He was honest and considerate. I would highly recommend others to connect with him when looking for a Mercedes Benz. Our product concierge, Nicholas Bradfield, presented his information in a professional and friendly manner! He had amazing knowledge of how the car works, and he demonstrated the operations of the car in an easy and simple to follow way. More
by Lacebder
Employees Worked With
Nicholas Bradfield, Chris Popin
November 11, 2015
Best Experience Ever!!!! As a first time Mercedes Benz customer the process was painless and exciting. Mr. Ed Moravek is honest and personable. His knowledge of the Mercedes As a first time Mercedes Benz customer the process was painless and exciting. Mr. Ed Moravek is honest and personable. His knowledge of the Mercedes Benz brand is exceptional and helped guide me in selecting my vehicle of choice in a timely fashion. Christopher Bradfield thoroughly explained all the functions of my new vehicle assuring that I use my vehicle to it's fullest potential. I highly recommend this dealership to anyone wanting to purchase a Mercedes Benz. More
by MBgirl
November 11, 2015
Terrible dealership, xxxxxxx criminals Terrible experience. Sales person Troy Dawson and his manager are criminals. Don't trust their words, as they will take their words back once they got Terrible experience. Sales person Troy Dawson and his manager are criminals. Don't trust their words, as they will take their words back once they got you into the dealership. Absolutely terrible experience. I wish there is negative stars I could give here. More
by JackSheng
Employees Worked With
Troy Dawson
November 10, 2015
The Very Best!!! Mr Tom Cola, is one of the best sales person I have come across. He is honest, trustworthy, and most of all he exemplifies the companies (Ray Catena's Mr Tom Cola, is one of the best sales person I have come across. He is honest, trustworthy, and most of all he exemplifies the companies (Ray Catena's/Mercedes Benz) standards. You just cannot loose with Tom Cola!!!!! More
by ali213147
Employees Worked With
TOM COLA
November 10, 2015
Above and Beyond!!!!1 Tom Cola has proven to be a gentleman of excellence in what does. My experience with Tom shows that his expertise in sales is beyond extraordinary. Tom Cola has proven to be a gentleman of excellence in what does. My experience with Tom shows that his expertise in sales is beyond extraordinary. More
by Stephen
Employees Worked With
Tom, Cola
November 05, 2015
Stanly awesome!!! Stan, is very professional, honest ,kind and helpful! He got me the car I wanted,great price got me in and out. Very very happy!!! Stan, is very professional, honest ,kind and helpful! He got me the car I wanted,great price got me in and out. Very very happy!!! More
by Pam123
Employees Worked With
Stanley Baum
November 05, 2015
Efficency accompanied by courtesy. Excellent! Good service and personal attention is a rare combination in retail today. Both Victor and support staff provided detailed explanations and personal Good service and personal attention is a rare combination in retail today. Both Victor and support staff provided detailed explanations and personal assistance as needed. More
by CarolS
