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Mercedes-Benz of Union
Union, NJ
840 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 840 reviews
January 08, 2016
Lease of Mercedes My salesman was very thorough in explaining the lease and the costs I would incur, service, and all aspects of getting the new car. Mr. Kazdan did no My salesman was very thorough in explaining the lease and the costs I would incur, service, and all aspects of getting the new car. Mr. Kazdan did not pressure or use undesirable sales techniques to further the leasing of this car. More
by frank,newbenz1
Employees Worked With
January 07, 2016
New lease My sales rep, Stan, was able to get me the exact car I wanted. Very pleasurable experience. Ty was also terrific in explaining all the features of the My sales rep, Stan, was able to get me the exact car I wanted. Very pleasurable experience. Ty was also terrific in explaining all the features of the car. More
by Red Sox Fan
Employees Worked With
Ty, Stanley Baum
January 02, 2016
Professional Purchased certified used car and everything handled very well by salesperson (Chris Popin) and Product Concierge (Christopher Bradfield). Certainly re Purchased certified used car and everything handled very well by salesperson (Chris Popin) and Product Concierge (Christopher Bradfield). Certainly recommend both of them to you. More
by Jumjg42
Employees Worked With
Christopher Bradfield, Chris Popin
January 01, 2016
Oustanding service My sales representative gave me a detail understanding of what I need to know about the whole process of my vehicle. The sales and financial process w My sales representative gave me a detail understanding of what I need to know about the whole process of my vehicle. The sales and financial process was satisfactory. More
by Kofi 1020
Employees Worked With
Christopher Bradfield, Stanley Baum
January 01, 2016
Excellent service Having shopped at this dealership for many years should say enough about how I feel. The customer service is second to none. Personnel are always wil Having shopped at this dealership for many years should say enough about how I feel. The customer service is second to none. Personnel are always willing to go the extra mile to help whether they know you or not. John Weber is probably the best sales person I have ever met in the auto business. The service department is probably the single most important reason I love dealing with Ray Catena. More
by Nmr
Employees Worked With
December 31, 2015
Excellent Service It is such a pleasure to deal with this dealership. I sent a msg via email requesting I am looking to lease a car. My inquiry was answered in a very t It is such a pleasure to deal with this dealership. I sent a msg via email requesting I am looking to lease a car. My inquiry was answered in a very timely manner. Arealle sent me a msg and also placed a call to see what I was looking for. I walked into the dealership of course the Receptionist very friendly which is always a plus in my book. Arealle came over and brought Howard over to let me know that Howard will be assisting me. Howard was very friendly not pushy at all which is also a plus in my book. I told him what I was looking for he brought us up to the showroom and showed us the car. Howard was very engaging and paid attention to what it was I was looking for. Thank you Howard it truly was a pleasure dealing with you. Kevin who walk us thru as to how the car worked was very patient and he knew what he was talking about. Thanks again to all. More
by Amanda
Employees Worked With
Howard Hughes, Arealle Rouach, Kevin
December 23, 2015
WOW GREAT CUSTOMER SERVICE!!!! Troy was a great salesman. I have purchased many cars from Troy in the past and more in the future. Ray catena has gained an incredible salesman and Troy was a great salesman. I have purchased many cars from Troy in the past and more in the future. Ray catena has gained an incredible salesman and many future customers! Thanks Troy for another great sale you are outstanding as always. Regards Manny ! More
by Oliveira5110
Employees Worked With
Troy
December 23, 2015
Our first MB and Chris Popin was very polite, gave us lots of information. A great experience overall. We liked the fact that our time was not wasted due to the e and Chris Popin was very polite, gave us lots of information. A great experience overall. We liked the fact that our time was not wasted due to the efficiency of Chris Popin and Chris Bradfield. More
by Perisic
Employees Worked With
Chris Bradfield - fantastic overview of the car's features, Chris Popin
December 22, 2015
Superior customer service Ray Catena Mercedes has an amazing staff. From the outstanding salesman Rich who took take of my every need to Christipher who took the time to show Ray Catena Mercedes has an amazing staff. From the outstanding salesman Rich who took take of my every need to Christipher who took the time to show me my vehicles features from A - Z. Thanks for a great car buying experience !!! More
by Honda19
Employees Worked With
December 20, 2015
Excellent service!!! We purchased a Mercedes C 300 2016, for my wife. This is our second purched on this dealer with Richard Kazdan. Our first was a GL 450 2015. Richard K We purchased a Mercedes C 300 2016, for my wife. This is our second purched on this dealer with Richard Kazdan. Our first was a GL 450 2015. Richard Kazdan did an awesome job in getting me into the car my wife wanted. Ty Belfield did an exceptional job at teaching my wife all of the vehicle's functions. He was through, patient, and very knowledgeable. Overall my expereince with Mercedes Benz of Union was above satisfactory. I will continue return for future car purchases and we will recommend all my family and friends. More
by r.c.elunico
