Mercedes-Benz of Union

Oustanding service My sales representative gave me a detail understanding of what I need to know about the whole process of my vehicle. The sales and financial process w My sales representative gave me a detail understanding of what I need to know about the whole process of my vehicle. The sales and financial process was satisfactory. More

Excellent service Having shopped at this dealership for many years should say enough about how I feel. The customer service is second to none. Personnel are always wil Having shopped at this dealership for many years should say enough about how I feel. The customer service is second to none. Personnel are always willing to go the extra mile to help whether they know you or not. John Weber is probably the best sales person I have ever met in the auto business. The service department is probably the single most important reason I love dealing with Ray Catena. More

Excellent Service It is such a pleasure to deal with this dealership. I sent a msg via email requesting I am looking to lease a car. My inquiry was answered in a very t It is such a pleasure to deal with this dealership. I sent a msg via email requesting I am looking to lease a car. My inquiry was answered in a very timely manner. Arealle sent me a msg and also placed a call to see what I was looking for. I walked into the dealership of course the Receptionist very friendly which is always a plus in my book. Arealle came over and brought Howard over to let me know that Howard will be assisting me. Howard was very friendly not pushy at all which is also a plus in my book. I told him what I was looking for he brought us up to the showroom and showed us the car. Howard was very engaging and paid attention to what it was I was looking for. Thank you Howard it truly was a pleasure dealing with you. Kevin who walk us thru as to how the car worked was very patient and he knew what he was talking about. Thanks again to all. More

WOW GREAT CUSTOMER SERVICE!!!! Troy was a great salesman. I have purchased many cars from Troy in the past and more in the future. Ray catena has gained an incredible salesman and Troy was a great salesman. I have purchased many cars from Troy in the past and more in the future. Ray catena has gained an incredible salesman and many future customers! Thanks Troy for another great sale you are outstanding as always. Regards Manny ! More

Our first MB and Chris Popin was very polite, gave us lots of information. A great experience overall. We liked the fact that our time was not wasted due to the e and Chris Popin was very polite, gave us lots of information. A great experience overall. We liked the fact that our time was not wasted due to the efficiency of Chris Popin and Chris Bradfield. More

Superior customer service Ray Catena Mercedes has an amazing staff. From the outstanding salesman Rich who took take of my every need to Christipher who took the time to show Ray Catena Mercedes has an amazing staff. From the outstanding salesman Rich who took take of my every need to Christipher who took the time to show me my vehicles features from A - Z. Thanks for a great car buying experience !!! More

Excellent service!!! We purchased a Mercedes C 300 2016, for my wife. This is our second purched on this dealer with Richard Kazdan. Our first was a GL 450 2015. Richard K We purchased a Mercedes C 300 2016, for my wife. This is our second purched on this dealer with Richard Kazdan. Our first was a GL 450 2015. Richard Kazdan did an awesome job in getting me into the car my wife wanted. Ty Belfield did an exceptional job at teaching my wife all of the vehicle's functions. He was through, patient, and very knowledgeable. Overall my expereince with Mercedes Benz of Union was above satisfactory. I will continue return for future car purchases and we will recommend all my family and friends. More

Purchasing of new car Troy Dawson, went above and beyond to ensure I got the car I wanted for a decent payment. Thanks again for your help! Rechelle P Troy Dawson, went above and beyond to ensure I got the car I wanted for a decent payment. Thanks again for your help! Rechelle P More

Pre owned purchase I got a good deal on a great vehicle that I am very happy with. The first salesman and I didn't click at all the manager kindly introduced me to a gre I got a good deal on a great vehicle that I am very happy with. The first salesman and I didn't click at all the manager kindly introduced me to a great salesman Gary and from that point on it was a great time! I had a great day and with exception of the salesman that I initially dealt with every member of the Union Ray Catena that I encountered was polite and professional even the gentleman who was stocking the water in the guest lounge and Christopher who patiently taught me how use all the bells and whistles More

Great Experience As a first time Ray Catena Mercedes-Benz of Union customer, I was extremely impressed with the service I received. When I entered I was instantly gree As a first time Ray Catena Mercedes-Benz of Union customer, I was extremely impressed with the service I received. When I entered I was instantly greeted by an manager and then introduced to Chris Popin. Chris went through all of our options (leasing, buying and certified pre-owned). He was extremely attentive to our needs and answered all of our questions and made us feel comfortable. Prior to picking up our vehicle I shopped around for car insurance and the prices were astronomical. However, Chris referred my husband and I to a friend who assisted us with getting a great reasonable rate. On the date we picked up our vehicle, Chris was scheduled to leave at 5PM, but he did not. He waiting for us to get there. We signed all paperwork with him and he even stuck around for a little while we meet with the product concierge. Our car has not disappointed and the service we received definitely did not disappoint either. Overall, I have absolutely no complaints because the service was uterly exceptional. I recommend this dealership and specifically Chris Popin to anyone whenever I can! More