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Mercedes-Benz of Union
Union, NJ
817 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 817 reviews
February 21, 2016
New Vehicle Purchase I was always interested in owning a Mercedes and once I came into contact with Troy Dawson my dream came true! Thank you Troy Dawson for your honesty, I was always interested in owning a Mercedes and once I came into contact with Troy Dawson my dream came true! Thank you Troy Dawson for your honesty, professionalism and purchasing experience very comfortable. More
by Renpd
Employees Worked With
Troy Dawson
February 18, 2016
Smooth Sailing! Awesome First Time Buyer of a MB Experience! Great Service! Gary knew exactly what I was looking for, He took his time and also explained everything in full detail. I had such a great time sitti Great Service! Gary knew exactly what I was looking for, He took his time and also explained everything in full detail. I had such a great time sitting in all the cars! Thank you so much!!! More
by Zparker1017
Employees Worked With
Gary Wilson
February 18, 2016
Mr. Product Concierge was just awesone! Thanks so much for staying late and helping me understand my car!... He answered all my questions! He made the experience a fun one.... very helpful! Thanks so much for staying late and helping me understand my car!... He answered all my questions! He made the experience a fun one.... very helpful! Thanks Chris for everything! More
by Zparker1017
Employees Worked With
Christopher Bradfield
February 13, 2016
Not enough stars to give To Victor thank you for all you have done. your a true master of your craft from the start you explained everything. sitting at your desk for 5 minute To Victor thank you for all you have done. your a true master of your craft from the start you explained everything. sitting at your desk for 5 minutes and hearing those words your approved and i didn't have to go into a finance office or see someone else was well worth it. thank you again to you and nick who showed me everything on the truck. you guys are great new customer for life. More
by ver360
Employees Worked With
February 11, 2016
Brilliant Buying Experience It was the best car buying experience with this dealership. It was my first merc and there was a lot going on in my mind. I wanted a particular combin It was the best car buying experience with this dealership. It was my first merc and there was a lot going on in my mind. I wanted a particular combination of options and Rich Kazdan made sure I got it. I had a bit of a wait time but it was worth it. Negotiations were professional, no sales talk like else where. Agreed on a price and we were done. What pleased me the most was I just had to go see the car the first time and go back again to drive it home, did not have a thing to worry about. Would recommend the dealership and Rich is a great guy, I would definitely recommend him. More
by Nash
Employees Worked With
February 11, 2016
Fantastic experience! Fantastic buying experience, from showroom, to finance, to explanation. Warm and welcoming and even gave my girls snacks and kept them entertained. Fantastic buying experience, from showroom, to finance, to explanation. Warm and welcoming and even gave my girls snacks and kept them entertained. Gary Wilson mad my day by delivering my car to my home and giving me the best surprise EVER!!!! More
by vsantos
Employees Worked With
Christopher Bradfield, Gary Wilson
February 04, 2016
Easy and accommodating Bought first C-Class at Ray Catena of Union three years ago and now a new GLA ! Always warmly welcomed whether I was shopping or stopping by for servi Bought first C-Class at Ray Catena of Union three years ago and now a new GLA ! Always warmly welcomed whether I was shopping or stopping by for service. Our sales rep, Chris, sold us both of our cars and maintained a relationship with us, causing us to come back to him when we were thinking of getting another vehicle. Chris is extremely personable, accommodating, and never made us feel pressured or uneasy. Will always return to Ray Catena of Union! More
by kevmonde
Employees Worked With
Chris Popin
February 02, 2016
The most professional car buying experience I've ever had Best buying experience I've had, thanks to salesman Brett Gardner and Product Concierge Christopher Bradfield -- never had anyone patiently show me al Best buying experience I've had, thanks to salesman Brett Gardner and Product Concierge Christopher Bradfield -- never had anyone patiently show me all the car's features so thoroughly. More
by MB Tow Racer
Employees Worked With
Christopher Bradfield, Brett Gardner
January 24, 2016
They can't do enough for you! Mia found me the perfect car and made sure I was 100% satisfied. She even brought me lunch. She is adorable, extremely efficient and knowledgeable. Mia found me the perfect car and made sure I was 100% satisfied. She even brought me lunch. She is adorable, extremely efficient and knowledgeable. More
by barbl
January 23, 2016
new lease Excellent service in every respect. Mia Conti, sates person is wonderful in negotiating various aspects a deal. Bravo! Rest of the team did a very g Excellent service in every respect. Mia Conti, sates person is wonderful in negotiating various aspects a deal. Bravo! Rest of the team did a very good job too, preparing the car and reviewing the features. More
by pascale
