Mercedes-Benz of Union

Great experience from beginning to end Howard Hughes at Ray Catena was a terrific help to me in a tough situation. He handled my lease with style, class and humor. Howard went above and bey Howard Hughes at Ray Catena was a terrific help to me in a tough situation. He handled my lease with style, class and humor. Howard went above and beyond to make sure I left with precisely the vehicle I wanted (and then some) and made the process ridiculously easy More

Excellent experience! I purchased a new GLC 300 over the weekend and cannot say enough about how incredibly helpful both Chris Bradfield (Product Concierge) and Ed Moravek I purchased a new GLC 300 over the weekend and cannot say enough about how incredibly helpful both Chris Bradfield (Product Concierge) and Ed Moravek were with my visit to Ray Catena of Union. I knew what I wanted well in advance of coming to the dealership, so I sincerely appreciated their attention to my specific needs and their assistance with helping me understand the nuances of my inquiry of lease vs. purchase, some of the tech details of the new GLC, etc. I will be back for all future purchases and look forward to the same level of customer service. Bravo guys! More

Service with Excellence Mia was professional, courteous, organized,very knowledgable and gave attention to time and Customer Care. Tyrell was very patient, knowledgeable a Mia was professional, courteous, organized,very knowledgable and gave attention to time and Customer Care. Tyrell was very patient, knowledgeable and courteous. Manager was helpful and courteous. More

The best experience ever!! I walked into Ray Catena Mercedes Benz of Union not expecting to leave with a car, mainly because it was the first dealership I stepped foot in. Howev I walked into Ray Catena Mercedes Benz of Union not expecting to leave with a car, mainly because it was the first dealership I stepped foot in. However, after meeting and speaking with Victor, I felt comfortable and right at home. Being in the sales field myself, I must say I'm not the easiest to please, but Victor did a phenomenal job of not making me feel like he was there just for "the sale." He genuinely cared about me getting the deal I was comfortable with and most of all loving the car I left with. I just can't say enough positive things about Victor. If you're looking for a sick ride, a great deal, and an all around good guy who isn't there just to sell you something, but to ensure that you are pleased, Victor is THE GUY to call. More

Great experience with Stan who was knowledgable, patient and accommodating, made for a good deal for all involved, and a smooth, efficient and pleasant experience. who was knowledgable, patient and accommodating, made for a good deal for all involved, and a smooth, efficient and pleasant experience. More

Car tutorial given by ChristopherBradfield to me on 5/16 for The first word that comes to mind following my experience with Christopher is FANTASTIC! He is knowledgeable, patient, friendly and really cares abou The first word that comes to mind following my experience with Christopher is FANTASTIC! He is knowledgeable, patient, friendly and really cares about the valuable job he is doing. In addition to the valuable time we spent together he stressed that I should call him for any question and he will be there to help. All dealers need to have more people like Christopher to make the industry achieve a very positive image. More

Strongly Recommend I went to Mercedes Benz of Union 5/2016 just to inquire about different models, prices, information about leasing, etc. I was paired with a rep. (Vic I went to Mercedes Benz of Union 5/2016 just to inquire about different models, prices, information about leasing, etc. I was paired with a rep. (Victor) I told him I was just there to inquire and we sat down and began the process. Victor was extremely welcoming and listened to all of my concerns. He really worked with me and tried his best to meet my needs. As time went, we started speaking more into what I would like and basically he customized my package and told me realistically what I would be looking at based on my information. To say the least, the following day I signed a leasing contract and drove off with my very 1st car!!!! Victor made the whole process great for me. He made sure I understood whatever it was that I was signing and his patience level is through the roof. I was highly satisfied and pleased with the service I received. Victor was awesome! Pros: -Very Friendly environment -EVERYONE was very nice and laid back both days I went in -They really try to make their customers happy Con: There's a plate of mints in the front that I kept eating...(stay away!) More