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Mercedes-Benz of Union
Union, NJ
840 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 840 reviews
July 16, 2016
Kuddos to Chris I was blown away with the service i received from Chris Popin. He went above and beyond with his service and help with our buying experience. I would I was blown away with the service i received from Chris Popin. He went above and beyond with his service and help with our buying experience. I would highly recommend him and if customers want to speak to me directly, ill tell them why. He is a credit to the dealership. Ronni Krauser More
by ronni krauser
Employees Worked With
Dan (gen mgr ) was extremely helpful to us, as well. and Ty helped to explain the vehicle to us (twice) :-), Chris Popin
July 15, 2016
It was great! Stanley and his team -Chris Bradfield-great! Great experience - very helpful and Stanley made the whole process quite easy! Chris was great showing the car to me as well! Defn go to Stanley for Great experience - very helpful and Stanley made the whole process quite easy! Chris was great showing the car to me as well! Defn go to Stanley for your next car! More
by KAB
Employees Worked With
Chris Bradfield, Stanley Baum
July 13, 2016
The best sales manager ever!!He knows customer's needs! We purchased c-class from Richard and he gave us the great recommendadtions. He is honest and straight forward and trusting person!! We are all please We purchased c-class from Richard and he gave us the great recommendadtions. He is honest and straight forward and trusting person!! We are all pleased and it was worthy driving 4 hours. I would definitely recommend Richard to my friends for his future business!!! More
by Shin Lee
Employees Worked With
July 12, 2016
Excellence service and quick purchase I received excellence service from everybody. Everything was so fast. I absolutely loved the experience there and I love my new car GLA 250. I recomme I received excellence service from everybody. Everything was so fast. I absolutely loved the experience there and I love my new car GLA 250. I recommend the dealer to anyone. More
by china112
Employees Worked With
Will , Stanley Baum
July 10, 2016
excellence service Excellence service from Chris. He will work with you every step of the way and explain what will happen next. Had a great experience working with hi Excellence service from Chris. He will work with you every step of the way and explain what will happen next. Had a great experience working with him. More
by HL
Employees Worked With
Chris Popin
July 10, 2016
Good service with Chris Popin I came to buy a car with my Wife and everything was just perfect with him. Negotiation to actual service. I am really satisfied. Thank you I came to buy a car with my Wife and everything was just perfect with him. Negotiation to actual service. I am really satisfied. Thank you More
by SOKISTAR
Employees Worked With
Chris Popin
July 07, 2016
"Chris Popin Is Just the BEST at Ray Catena!!! From my first visit to Ray Catena, Chris has provided me with such a wonderful experience in acquiring my first Mercedes, he made it so easy. I love From my first visit to Ray Catena, Chris has provided me with such a wonderful experience in acquiring my first Mercedes, he made it so easy. I love his honesty and integrity, he is such a pleasant person to deal with and is very knowledgeable about the Mercedes car industry. I have dealt with Chris in 4 transactions from Ray Catena who has clearly supported him. On my recent transaction I called Chris from the the hair salon and when I got to the dealership a few hours later my car was being prep! That's what I call service!! Ray Catena is a great dealership and I would recommend them and especially Chris to anyone. Try them you will like them! More
by arthur1
Employees Worked With
Chris Popin
July 05, 2016
great service Chris is a great salesmam. He understands what you need and how much you can afford and always finds the best option to match your budget. Glad doin Chris is a great salesmam. He understands what you need and how much you can afford and always finds the best option to match your budget. Glad doing business w you chris. More
by wagdyghatas
Employees Worked With
Chris Popin
July 05, 2016
Will Always Use Chris Popin and Ray Catena I've done my last three Mercedes transactions with Chris Popin at Ray Catena. Each one was flawless. Chris handled everything accurately, efficientl I've done my last three Mercedes transactions with Chris Popin at Ray Catena. Each one was flawless. Chris handled everything accurately, efficiently and with integrity. He is not only very knowledgeable, but enjoyable to deal with throughout the process. He clearly has the full support of a great dealership and they mesh well as a team. I will keep going back! More
by MCF
Employees Worked With
Chris Popin
July 04, 2016
Best Car Buying Experience Thus Far! I came into Ray Catena (Union) not 100% certain that I'd lease a car. My mother, brother & cousin were all customers at this dealership; however, I wa I came into Ray Catena (Union) not 100% certain that I'd lease a car. My mother, brother & cousin were all customers at this dealership; however, I was leaning towards another luxury brand. After a very brief conversation with Chris Popin, I changed my mind. He knew exactly what I was looking for & guided me through the process. He must have shown me 10-12 cars & by the end of our visit, I was ready to lease. I needed more information, so Chris held the vehicle I wanted for me until the next day. I met with him around noon, & he made me feel comfortable during the 3 hours that I had to wait to ensure that all of my paperwork, insurance & trade-in were secure. As soon as the lease on my CLA250 ends, I'll be meeting with Chris for another lease. His customer service & ability to understand your needs was impeccable. If you're looking for a Mercedes Benz, he's the guy to go to. Thank you so much, Chris! I never thought I'd be driving in a luxury car at 25 years old! More
by VanessaMondesir
Employees Worked With
Chris Popin
