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Mercedes-Benz of Union
Union, NJ
840 Reviews
Courtesy Vehicles
As a Ray Catena client, to make life easier when you visit our Service Center with an appointment, you'll receive a complimentary Mercedes-Benz Courtesy Vehicle. We have a large loaner car fleet to ensure Ray Catena clients still get to drive a Mercedes-Benz. Please contact a Service Coordinator to make the necessary arrangements.
Shoe Shine
Ray Catena Owners can also utilize our Shoe Shine Service in the time-honored tradition of professionals taking a break from their busy schedules to have their shoes cleaned and polished while relaxing in our lounge.
Monday through Friday 9:00 AM- 2:00 PM
Car Wash
When you're a Ray Catena client, there's no excuse to drive around town in a dirty Mercedes-Benz. Ray Catena clients can get complimentary car washes at any of our New Jersey or New York locations.
Monday- Friday 9AM-4PM
*Hours vary from location to location
Guest lounge
Ray Catena clients are welcome to relax in our Guest Lounge, where they can enjoy a cup of coffee, an espresso, or cold beverage. Our lounge also features a business center with high speed Wi-Fi so you can check your email, find out how the market is doing, or just surf the net. Feel like a game of pool? Our lounge also features a regulation sized pool table!
Café
And while you're here, feel free to stop buy our Café featuring a full selection of wraps, salads and other delicious selections to choose from. Sit back, relax and enjoy! Bon Appétit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
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Showing 840 reviews
July 28, 2016
Jim & Christopher "You're Simply the Best" Wow!!! What a experience, this is my 4th Lease with Ray Catena. Each term the service continues to Wow!!! me. Jim treats customers like royalty, he Wow!!! What a experience, this is my 4th Lease with Ray Catena. Each term the service continues to Wow!!! me. Jim treats customers like royalty, he rolls out the red carpet from beginning to end. Jim and Christopher are a great team. Christopher ensures you are aware of all the features the car has to offer and Jim ensures those features don't cost you a arm and a leg. On a scale of one to ten this dealership is a perfect "10" Thank you Jim and Christopher. More
by blessed44
Employees Worked With
Christopher Bradfield, Jim Wiecenski
July 27, 2016
Very Pleasant and smooth process. Stanley Baum is a very professional and pleasant person. Mr. Baum made the purchase of my C-300 MB vehicle an easy process. He actually was very helpf Stanley Baum is a very professional and pleasant person. Mr. Baum made the purchase of my C-300 MB vehicle an easy process. He actually was very helpful and friendly throwout the steps of making up my decision. Mr William Reyes ( the product concierge), was very courteous and helpful by giving us detailed info about the operation of the vehicle. More
by Hanaa
Employees Worked With
William Reyes, Stanley Baum
July 26, 2016
Excellent in service My friend wanted to lease a car but hadn't decided the brand of the car. We went to Mercendez-Bende in Union and looked around. We met Stanley Baum an My friend wanted to lease a car but hadn't decided the brand of the car. We went to Mercendez-Bende in Union and looked around. We met Stanley Baum and because of his patience and excellent service we leased a GLE350 car. More
by qian123
Employees Worked With
Stanley Baum
July 25, 2016
Great experience I had a great experience with Chris Popin. He was very professional and worked hard to get me the car and the terms that I wanted. Chris was upfront I had a great experience with Chris Popin. He was very professional and worked hard to get me the car and the terms that I wanted. Chris was upfront, honest and very easy to deal with. He made the whole process a pleasurable experience. I've worked with other sales people at other dealerships and Chris is one of the best. I highly recommend him. More
by J.A.
Employees Worked With
Chris Popin
July 25, 2016
Seamless process Chris Popin has worked with me on leasing 5 MB vehicles. Each time, as with the latest one this past week, the process has been seamless. Chris know Chris Popin has worked with me on leasing 5 MB vehicles. Each time, as with the latest one this past week, the process has been seamless. Chris knows my needs and works hard to get me the car and the terms best suited for me. He has been great to deal with. More
by AL
Employees Worked With
Chris Popin
July 23, 2016
excellent customer service I'm satisfied with my purchase of GLS450. Stanley was knowledgeable, patient and helpful to me.He is awesome and extremely easy to work with. We recom I'm satisfied with my purchase of GLS450. Stanley was knowledgeable, patient and helpful to me.He is awesome and extremely easy to work with. We recommend Stanley to anyone we know wanting to lease/buy a car More
by Jie Ding
Employees Worked With
William Reyes, Stanley Baum
July 23, 2016
Experience with sales rep Very friendly , courteous and knowledgeable staff.we Would definatly come back and recommend the dealership to our friends. Answered all our question Very friendly , courteous and knowledgeable staff.we Would definatly come back and recommend the dealership to our friends. Answered all our questions and queries with request . More
by Psibal
Employees Worked With
William Reyes, Bill Zimmerman, Stanley Baum
July 20, 2016
Chris Popin is a joy to work with I have leased my second car with Chris and he truly makes the experience effortless. As a female you tend to be on guard, but with Chris I truly have I have leased my second car with Chris and he truly makes the experience effortless. As a female you tend to be on guard, but with Chris I truly have no stress or tension and know he is taking care of me. More
by Parminder Sadhar
Employees Worked With
Chris Popin
July 17, 2016
Employee rating On July 8th my wife and I went to the dealer looking to buy a car, there we met Chris within a few minutes we knew that he was honest and very knowle On July 8th my wife and I went to the dealer looking to buy a car, there we met Chris within a few minutes we knew that he was honest and very knowledgeable. We were very pleased with his service. More
by Fedy1954
Employees Worked With
Chris Popin
July 17, 2016
Excellent Service My husband and I dropped by at Mercedes in union just to look around and we end up going home with a new GLC 300. Thank you to Mr. Stanley Baun for h My husband and I dropped by at Mercedes in union just to look around and we end up going home with a new GLC 300. Thank you to Mr. Stanley Baun for his excellent service and for guiding us making the right choice and his convincing power for us to make a quick decision. Also to Nicolas who explained patiently to us how it's features and mechanics works. We love our new car and thankful that we dropped by that day. And thank you to all staff who are all very friendly. More
by Ellah
Employees Worked With
Nicolas , Stanley Baum
