Mercedes-Benz of Sudbury - Service Center

Quick and professional service I needed to check break pedal and to change a light bulb in a door handle. Everything was fixed the same day and on top of that mechanic found another I needed to check break pedal and to change a light bulb in a door handle. Everything was fixed the same day and on top of that mechanic found another malfunctioning piece that I was not aware of and also replaced it. More

Great service! Great Service! Needed a possible leak looked at and A service done and they were more than accommodating as far as appointment time and length of serv Great Service! Needed a possible leak looked at and A service done and they were more than accommodating as far as appointment time and length of service. Had my car back same day and looks great. More

First Class Experience Mercedes Benz of Natick is a top notch operation. Sales, financing and service are simple, efficient and rewarding. David Shobeiri sold me my vehicle Mercedes Benz of Natick is a top notch operation. Sales, financing and service are simple, efficient and rewarding. David Shobeiri sold me my vehicle and I worked with Zine Bentoudja to finance. Ian Costello is my service advisor. In my opinion I have gained both personal and professional relationships with these individuals over the past couple years. It is a pleasure to do business with this dealer and I know my car is serviced to perform like new every time. They have gained a devoted customer and I have shared my experience with family and friends suggesting they patronize Mercedes Benz of Natick as well. More

Great Mercedes Service I bought my S350 at Mercedes of Natick 6 years ago and have had it serviced there since. I feel that the workmanship is excellent there. Even though I I bought my S350 at Mercedes of Natick 6 years ago and have had it serviced there since. I feel that the workmanship is excellent there. Even though I live on Cape Cod, I feel it's well worth my time to have my car serviced at Mercedes of Natick by mechanics that know my car. Fred Romsey is my service advisor and he has always been fantastic at keeping me informed as to the service and repairs needed and there progress. I always recommend anyone with a Mercedes Benz to get there car serviced at Mercedes of Natick. More

Service The staff at the service department was phenomenal. My sales person Cleopatra help me out and setting up the service which went as smooth as possible. The staff at the service department was phenomenal. My sales person Cleopatra help me out and setting up the service which went as smooth as possible. You guys do a great job keep up the good work thank you. More

Quick and excellent service by Brian Both car loaner service and car service desk were helpful and quicker. This is my third time ( 3rd year) service and I had same experience. Both car loaner service and car service desk were helpful and quicker. This is my third time ( 3rd year) service and I had same experience. More

Exceptional From the time I pulled into the dealership to the time I picked up my car from Service I was treated with exceptional service. This dealership is the From the time I pulled into the dealership to the time I picked up my car from Service I was treated with exceptional service. This dealership is the BEST!! More

Service advisor review Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, tr Service advisor excellent. Demonstrates expertise in his role, provides answers to my questions, and I always have some. Responsive to my concerns, treats with respect. More

Service for battery drain. The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine The issue was searched to guarantee what was causing the problem. No verifiable cause was found after analysis so maybe just something loose. Now fine. More

Maintenance Brought my car for regular maintenance and a loner car was provided as scheduled. The stafff was very professional and friendly. Overall I was very p Brought my car for regular maintenance and a loner car was provided as scheduled. The stafff was very professional and friendly. Overall I was very pleased. More