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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
872 Reviews
Call Service Center (508) 655-5350

872 Reviews of Mercedes-Benz of Sudbury - Service Center

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March 05, 2024

Brian was such a great help with the whole process I’m very understanding Flexible to work with More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Mercedes-Benz of Sudbury responded

Hi Dee! Thank you so much for your kind words! We're thrilled to hear that you found the process smooth and that Brian was able to assist you effectively. We strive to be understanding and flexible to ensure that our customers have the best experience possible at Mercedes-Benz of Natick! Safe travels!

March 01, 2024

Thought I was treated well for my engine issue . Luis was great. That’s all More

by jmhoranjr
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
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Mar 01, 2024 -

Mercedes-Benz of Sudbury responded

Hi J M Horan Jr! Thank you for your feedback! We're delighted to hear that Luis provided you with excellent service for your engine issue at Mercedes-Benz of Natick. We'll be sure to pass along your kind words to him. If you have any further questions or concerns, please don't hesitate to reach out. We're here to help.

February 29, 2024

Brian was very helpful and completely explained the services my vehicle needed. He was very courteous. The facility and amenities are excellent. More

by Don B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Mercedes-Benz of Sudbury responded

Don, it's great to know that Brian was able to assist you with your vehicle needs at Mercedes-Benz of Natick. We're glad you enjoyed our facilities and amenities as well!

February 29, 2024

Went into Mercedes-Benz of Natick to get my car serviced and everyone there was very friendly. They serviced my car very quickly and efficiently. Thank you guys! More

by susana.addo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tsamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Aguasvivas, Abdul Khalid
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Feb 29, 2024 -

Mercedes-Benz of Sudbury responded

We're so glad to know that you had a friendly and efficient service experience at Mercedes-Benz of Natick. Thanks for your kind words, we appreciate it!

February 29, 2024

Brian Breidegan was very helpful in understanding my service needs and my need to have my car picked-up and serviced quickly . Brian kept me informed of the service progress and returned my car promptl More

by joegriffith180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 01, 2024 -

Mercedes-Benz of Sudbury responded

We're glad to know that Brian was able to assist you promptly and efficiently at Mercedes-Benz of Natick. It's great he kept you informed throughout the process, ensuring a smooth experience. Thanks for your five-star review!

February 27, 2024

Lilo was very helpful and informative, highly recommend lilo for all of your Mercedes AMG needs. More

by Jswirl2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilo aho
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Feb 27, 2024 -

Mercedes-Benz of Sudbury responded

We really appreciate you taking the time to leave Mercedes-Benz of Natick this awesome review, thank you!

February 23, 2024

Excellent service. Very accommodating . I would recommend them. Particularly Brian who was extremely helpful and answered all my questions and concerns More

by B12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 23, 2024 -

Mercedes-Benz of Sudbury responded

We're glad to know you had an excellent experience with Brian at Mercedes-Benz of Natick! We appreciate your recommendation and are here for any further questions or concerns. Safe travels in your new car!

February 23, 2024

Great service . Easy scheduling. Brian was very accommodating . Thank you again for all your help. More

by sbrandon888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 26, 2024 -

Mercedes-Benz of Sudbury responded

Hi S Brandon! Thank you for leaving us this five-star review and kind words about Brian from our service team at Mercedes-Benz of Natick! We'll see you next time!

February 19, 2024

Great customer service. Loved it great reception Ashley as well she was every sweet. Jeison was amazing helping me with my new car keys More

by Barbara Hernberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeison service advisor and Ashley front desk
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Feb 19, 2024 -

Mercedes-Benz of Sudbury responded

Barbara, we're delighted to know that Ashley and Jeison provided you with excellent service at Mercedes-Benz of Natick. We hope you enjoy your new car keys! - Mercedes-Benz of Natick

February 16, 2024

The service was good I was explained very well which parts of the car had to be fixed More

by cmverdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
Report | Print
Feb 16, 2024 -

Mercedes-Benz of Sudbury responded

We appreciate your kind words and support! Our team looks forward to seeing you back for your next appointment! - Mercedes-Benz of Natick

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