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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
869 Reviews

869 Reviews of Mercedes-Benz of Sudbury - Service Center

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February 29, 2024

Brian was very helpful and completely explained the services my vehicle needed. He was very courteous. The facility and amenities are excellent. More

by Don B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Mercedes-Benz of Sudbury responded

Don, it's great to know that Brian was able to assist you with your vehicle needs at Mercedes-Benz of Natick. We're glad you enjoyed our facilities and amenities as well!

February 29, 2024

Went into Mercedes-Benz of Natick to get my car serviced and everyone there was very friendly. They serviced my car very quickly and efficiently. Thank you guys! More

by susana.addo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teddy Tsamis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Mercedes-Benz of Sudbury responded

We're so glad to know that you had a friendly and efficient service experience at Mercedes-Benz of Natick. Thanks for your kind words, we appreciate it!

February 27, 2024

Lilo was very helpful and informative, highly recommend lilo for all of your Mercedes AMG needs. More

by Jswirl2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lilo aho
Feb 27, 2024 -

Mercedes-Benz of Sudbury responded

We really appreciate you taking the time to leave Mercedes-Benz of Natick this awesome review, thank you!

February 23, 2024

Excellent service. Very accommodating . I would recommend them. Particularly Brian who was extremely helpful and answered all my questions and concerns More

by B12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2024 -

Mercedes-Benz of Sudbury responded

We're glad to know you had an excellent experience with Brian at Mercedes-Benz of Natick! We appreciate your recommendation and are here for any further questions or concerns. Safe travels in your new car!

February 23, 2024

Great service . Easy scheduling. Brian was very accommodating . Thank you again for all your help. More

by sbrandon888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Mercedes-Benz of Sudbury responded

Hi S Brandon! Thank you for leaving us this five-star review and kind words about Brian from our service team at Mercedes-Benz of Natick! We'll see you next time!

February 19, 2024

Great customer service. Loved it great reception Ashley as well she was every sweet. Jeison was amazing helping me with my new car keys More

by Barbara Hernberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeison service advisor and Ashley front desk
Feb 19, 2024 -

Mercedes-Benz of Sudbury responded

Barbara, we're delighted to know that Ashley and Jeison provided you with excellent service at Mercedes-Benz of Natick. We hope you enjoy your new car keys! - Mercedes-Benz of Natick

February 16, 2024

The service was good I was explained very well which parts of the car had to be fixed More

by cmverdi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2024 -

Mercedes-Benz of Sudbury responded

We appreciate your kind words and support! Our team looks forward to seeing you back for your next appointment! - Mercedes-Benz of Natick

February 15, 2024

Drew G has been a pleasure to work with. He is very knowledgeable and answered all of my questions. Will be returning back to see Drew. More

by david2morales5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gourgue
Feb 16, 2024 -

Mercedes-Benz of Sudbury responded

We're glad to know that Drew provided a knowledgeable and helpful service at Mercedes-Benz of Natick! We look forward to seeing you again in the future. Thanks for your review!

February 15, 2024

I brought my car in for maintenance. The customer service was outstanding and the work performed on the car was exceptional. The service manager was especially knowledgeable, profession More

by R3porto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2024 -

Mercedes-Benz of Sudbury responded

We're glad to know you had a great experience with our service department at Mercedes-Benz of Natick. It's always wonderful to receive feedback about the quality work and customer service we strive for. Thanks for choosing us!

February 10, 2024

I have used Mercedes Benz of Natick, MA for service, new brakes/rotors and for flats and other issues for many years now. The work of the service technicians here is excellent- their work will not let you More

by MBfangirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Bosse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2024 -

Mercedes-Benz of Sudbury responded

We're delighted to know that you've had such a positive experience with our service department at Mercedes-Benz of Natick. Our team works hard to build strong relationships and provide top-notch service, so it's great hearing this reflected in your feedback. We look forward to assisting you with any future repairs or services!

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