Mercedes-Benz of Sudbury - Service Center

Expert work, exceptional customer service Very pleased with my S550 routine service. They additionally identified important preventive work that they took care of Very professional and top n Very pleased with my S550 routine service. They additionally identified important preventive work that they took care of Very professional and top notch customer service. More

Great service! Undivided attention to work and detail of my car! Very happy overall with the experience with the Service Department! Will definitely do Business w Undivided attention to work and detail of my car! Very happy overall with the experience with the Service Department! Will definitely do Business with this Dealership again for my next Car! More

Exceptional Top people top service top experience would recommend the team to my friends and family The team exemplifies the Mercedes Benz tradition of excellenc Top people top service top experience would recommend the team to my friends and family The team exemplifies the Mercedes Benz tradition of excellence and service More

Suzanne Daniels, best service advisor ever ! I have done business with Mercedes of Natick for well over a decade, a faithful customer that keeps coming back. Nice facility, knowledgeable staff. I have done business with Mercedes of Natick for well over a decade, a faithful customer that keeps coming back. Nice facility, knowledgeable staff. Treated like family Service advisor Suzanne Daniels has been my go to person. She is a great communicator, extremely easy and helpful to do business with Insures the customers needs are met. Work done on time, done right the FIRST time. She is a pleasure to do business with and an invaluable asset to the dealership More

Service experience I have been doing business with this dealership, formerly Foreign Motors, since I brought my first (grey-market) Mercedes over from Germany in 1968, a I have been doing business with this dealership, formerly Foreign Motors, since I brought my first (grey-market) Mercedes over from Germany in 1968, and have had many Mercedes bought and serviced there. Also a couple of BMW's when they carried both makes. I also have a Mercedes that is serviced in Naples, FL, Suzanne Daniels is easily the best service adviser that I have ever dealt with, anywhere. She is very knowledgeable technically, and always goes out of her way to help out no matter how complicated the issue is. A pleasure to deal with. People like Suzanne, Steve Boston, Fred Romsey, and Jamie McCracken are the reason that I stay there, even though there is a closer dealership. More

Quick response to service needs Suzzanne is a jewel. Wish she would work for my company. Same for Fred Romsey. They get the job done correctly, the first time. Great product knowle Suzzanne is a jewel. Wish she would work for my company. Same for Fred Romsey. They get the job done correctly, the first time. Great product knowledge. More

The best service Brian Kelly is the best service manager in the the industry. Brian is the reason we buy and service our Mercedes at Herb Cambers in Natick. Thank yo Brian Kelly is the best service manager in the the industry. Brian is the reason we buy and service our Mercedes at Herb Cambers in Natick. Thank you Brian. More

very organized and professional The dealership, from the folks that greet you to the service associates and the sales people, are collectively professional, courteous and knowledgeab The dealership, from the folks that greet you to the service associates and the sales people, are collectively professional, courteous and knowledgeable. It is very well organized and the process is seamless and they get you in and out quickly. The loaners are always clean and in most cases brand new. More

Service on June 29, 2018 only My review is strictly about the service I received on 6/28 and 6/29. Savannah is the only reason why I’m going to rate the experience a 10 out of 10. My review is strictly about the service I received on 6/28 and 6/29. Savannah is the only reason why I’m going to rate the experience a 10 out of 10. I also rate the work done as excellent. More

Fred’s the best! As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuum As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuumed. Fred is the reason I bought my 2018 S Class at Mercedes-Benz of Natick. More