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862 Reviews of Mercedes-Benz of Sudbury - Service Center
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July 25, 2018
very organized and professional The dealership, from the folks that greet you to the service associates and the sales people, are collectively professional, courteous and knowledgeab The dealership, from the folks that greet you to the service associates and the sales people, are collectively professional, courteous and knowledgeable. It is very well organized and the process is seamless and they get you in and out quickly. The loaners are always clean and in most cases brand new. More
by cenzo123
Employees Worked With
July 04, 2018
Service on June 29, 2018 only My review is strictly about the service I received on 6/28 and 6/29. Savannah is the only reason why I’m going to rate the experience a 10 out of 10. My review is strictly about the service I received on 6/28 and 6/29. Savannah is the only reason why I’m going to rate the experience a 10 out of 10. I also rate the work done as excellent. More
by aminjessa
Employees Worked With
Savannah Silva
July 02, 2018
Fred’s the best! As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuum As always, Fred handled my warranty service with class and efficiency. Even though the service was “no charge”, he returned the car cleaned and vacuumed. Fred is the reason I bought my 2018 S Class at Mercedes-Benz of Natick. More
by Morecis
June 24, 2018
Great team What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination qui What made my experience exceptional was the way the team handled the problem of not having the tire I needed in stock. They made the determination quickly and gave me a loaner to get me on my way. More
by glkaplan
June 15, 2018
Great Service and ontime They stepped up and redid a recall that was done a few years back. The tail light recall was done a while back but failed again this past week. They They stepped up and redid a recall that was done a few years back. The tail light recall was done a while back but failed again this past week. They took the car in and provided me with a loaner and did the repairs free of charge. More
by SatisfiedCustomer
Employees Worked With
Savannah Silva
June 14, 2018
Very good service experience on 06/12/18 Excellent service provided at Service Appointment on Tuesday, 06/12/18. Visited Sales Department on 06/12/18 since we are planning to purchase a new Excellent service provided at Service Appointment on Tuesday, 06/12/18. Visited Sales Department on 06/12/18 since we are planning to purchase a new vehicle within the next six months. More
by Mike v
Employees Worked With
June 14, 2018
Routine A service Very good experience on 6/12/18. No problems and good service. Everyone went out of their way to make a handicap person feel comfortable. Service adv Very good experience on 6/12/18. No problems and good service. Everyone went out of their way to make a handicap person feel comfortable. Service advisor was extremely helpful and kept me informed. More
by ReeRee
Employees Worked With
June 09, 2018
10,000 mile check As always a pleasant experience. No issues at all. Job well done. Fast, efficient a well run dealership with staff who are pleasant and caring. As always a pleasant experience. No issues at all. Job well done. Fast, efficient a well run dealership with staff who are pleasant and caring. More
by wendy1955
Employees Worked With
Cameron Wilmot
June 09, 2018
Good experience Kept me informed stayed on time got a very nice loaner the waiting room is very comfortable and well stocked I will definitely return for future work Kept me informed stayed on time got a very nice loaner the waiting room is very comfortable and well stocked I will definitely return for future work More
by Alchyt
Employees Worked With
June 08, 2018
Service Advisor always Excellent, Fred Romsey Outstanding Service Advisor, Fred Romsey, Always goes into necessary detail, always make the time to explain what needs to be done. again Excellent Se Outstanding Service Advisor, Fred Romsey, Always goes into necessary detail, always make the time to explain what needs to be done. again Excellent Service Advisor More
by estone
Employees Worked With
