Mercedes-Benz of Sudbury - Service Center

I brought in my Mercedes C-300 for its annual service (Service A) and inspection and received prompt and efficient service. Luis Aguasvivas, was courteous, knowledgable and accommodating. He explained th (Service A) and inspection and received prompt and efficient service. Luis Aguasvivas, was courteous, knowledgable and accommodating. He explained the service for the car and when I picked it up, he went over everything that was included in the car's service and pointed out a couple of items that will need to be attended to in the near future. He went out of his way to make this experience seamless. Thank you. More

All precautions were taken during the pandemic and I felt very comfortable during my entire service experience. Prompt and efficient check in and out, and my service advisor, Brian, was polite and knowledgea very comfortable during my entire service experience. Prompt and efficient check in and out, and my service advisor, Brian, was polite and knowledgeable. More

I get excellent service from Fred Romsey, my service representative. He is the best...always professional, courteous, friendly and very knowledgeable. He has been an employee there for a long time. representative. He is the best...always professional, courteous, friendly and very knowledgeable. He has been an employee there for a long time. More

Great service, friendly people, good customer communications. Our family has a long term relationship with this dealership and have never been disappointed. Carefully set up COVID-19 procedures. communications. Our family has a long term relationship with this dealership and have never been disappointed. Carefully set up COVID-19 procedures. More

Brian did an outstanding job ..did what he said he was going to do, very good follow through and communication. You check-out Cashier was was also very nice! Thanks! going to do, very good follow through and communication. You check-out Cashier was was also very nice! Thanks! More

I called with a tire pressure issue and within 2 hours of my calling it was resolved. In fact it was so fast that I only read 2 pages of the book I brought to read in the waiting area. My first service expe my calling it was resolved. In fact it was so fast that I only read 2 pages of the book I brought to read in the waiting area. My first service experience here with my new car and it was great! More

service on MB C300 Very good experience. the service person was very professional, informed me the status of my car, and completed the work very quickly. Cleanliness wa Very good experience. the service person was very professional, informed me the status of my car, and completed the work very quickly. Cleanliness was very good. More

Ty Great job Excellent JobThis survey is annoying Ty Great job Excellent Job This survey is annoying And I hate it please mail me the survey next time I am desperately trying to get to Ty Great job Excellent Job This survey is annoying And I hate it please mail me the survey next time I am desperately trying to get to 26 words More

Excellent customer service Excelente customer service by Charle Scrymgeour. Always friendly, very attentive and happy. Great atitude. The service is always done properly and ver Excelente customer service by Charle Scrymgeour. Always friendly, very attentive and happy. Great atitude. The service is always done properly and very efficient ! The amenities is really nice, coffee area, seating area.... More

Mercedes Benz of Natick and my Advisor Fred Romsey did Mercedes Benz of Natick and my Advisor Fred Romsey did an amazing work servicing my car . Thank you for a well done service . Randa Z. Mercedes Benz of Natick and my Advisor Fred Romsey did an amazing work servicing my car . Thank you for a well done service . Randa Z. More