Mercedes-Benz of Sudbury - Service Center

Very happy with my vehicles first service and the crew at Natick MB. Recommend them to anyone. Will return for all future appointments as I usually clock about 3000 miles per month. Natick MB. Recommend them to anyone. Will return for all future appointments as I usually clock about 3000 miles per month. More

Brought in my car for replacement of an interior part. I worked with Scott Masterson. My standards and expectations are very high. Scott met and exceeded those high standards. Scott is professional, polite, worked with Scott Masterson. My standards and expectations are very high. Scott met and exceeded those high standards. Scott is professional, polite, friendly, respectful, communicates well, follows through on commitments - just a terrific adviser. Made sure the work was done well, which it was. It’s refreshing to work with an adviser who is dedicated to taking care of the customer. Chambers is fortunate to have Scott on its team. I look forward to my next visit working with Scott. More

I brought in my Mercedes C-300 for its annual service (Service A) and inspection and received prompt and efficient service. Luis Aguasvivas, was courteous, knowledgable and accommodating. He explained th (Service A) and inspection and received prompt and efficient service. Luis Aguasvivas, was courteous, knowledgable and accommodating. He explained the service for the car and when I picked it up, he went over everything that was included in the car's service and pointed out a couple of items that will need to be attended to in the near future. He went out of his way to make this experience seamless. Thank you. More

All precautions were taken during the pandemic and I felt very comfortable during my entire service experience. Prompt and efficient check in and out, and my service advisor, Brian, was polite and knowledgea very comfortable during my entire service experience. Prompt and efficient check in and out, and my service advisor, Brian, was polite and knowledgeable. More

I get excellent service from Fred Romsey, my service representative. He is the best...always professional, courteous, friendly and very knowledgeable. He has been an employee there for a long time. representative. He is the best...always professional, courteous, friendly and very knowledgeable. He has been an employee there for a long time. More

Great service, friendly people, good customer communications. Our family has a long term relationship with this dealership and have never been disappointed. Carefully set up COVID-19 procedures. communications. Our family has a long term relationship with this dealership and have never been disappointed. Carefully set up COVID-19 procedures. More

Brian did an outstanding job ..did what he said he was going to do, very good follow through and communication. You check-out Cashier was was also very nice! Thanks! going to do, very good follow through and communication. You check-out Cashier was was also very nice! Thanks! More

I called with a tire pressure issue and within 2 hours of my calling it was resolved. In fact it was so fast that I only read 2 pages of the book I brought to read in the waiting area. My first service expe my calling it was resolved. In fact it was so fast that I only read 2 pages of the book I brought to read in the waiting area. My first service experience here with my new car and it was great! More

service on MB C300 Very good experience. the service person was very professional, informed me the status of my car, and completed the work very quickly. Cleanliness wa Very good experience. the service person was very professional, informed me the status of my car, and completed the work very quickly. Cleanliness was very good. More