Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
869 Reviews of Mercedes-Benz of Sudbury - Service Center
Sort by
March 21, 2024
Always excellent service. From the intake through mid-service updates, to checkout, MB-Natick is first rate. From the intake through mid-service updates, to checkout, MB-Natick is first rate. More
by Kfwphdmba
Employees Worked With
March 19, 2024
Brain went above and beyond and was great! He explained things thoroughly and answered all of questions. I was also very happy and have no complaints about the service. He explained things thoroughly and answered all of questions. I was also very happy and have no complaints about the service. More
by willia
Employees Worked With
March 18, 2024
The performance today by the Mercedes Service team was excellent and unmatched other experiences - thanks excellent and unmatched other experiences - thanks More
by Ghunt71
March 17, 2024
My vehicles have been serviced for several years at Mercedes Benz of Natick. I am very pleased and satisfied with the service rendered at this dealership. Brian Breidegam has always been my service con Mercedes Benz of Natick. I am very pleased and satisfied with the service rendered at this dealership. Brian Breidegam has always been my service consultant; he is not only efficient, helpful and experienced, but he also has exceptional communication skills and lot of knowledge to explain why your vehicle require something or to look for answers needed. During this service appointment, I was looking for vehicle maintenance and to correct something I consider it was a safety matter. Brian directed this matter through the service management looking for the right way to fix this matter. Geoff Bosse, service manager, explain to me what to do in order to correct it. The recommendation given worked because the issue got rectified. I highly recommend Mercedes Benz of Natick!!! More
by TE
Employees Worked With
Other Employees :
Dan, Nick (Loaner Dep.)
March 09, 2024
I really love the everything they did to me. They take me so well and I wish everyone can be like you guys (thank you so much for all the helpful and GOD bless). They take me so well and I wish everyone can be like you guys (thank you so much for all the helpful and GOD bless). More
by Luis Ribeiro
Employees Worked With
March 06, 2024
Mecedes-Benz of Natick Service Department is always efficient and provides courteous, prompt services every visit. efficient and provides courteous, prompt services every visit. More
by lm
Employees Worked With
March 05, 2024
Brian was such a great help with the whole process I’m very understanding Flexible to work with very understanding Flexible to work with More
by Dee
Employees Worked With
March 01, 2024
Thought I was treated well for my engine issue . Luis was great. That’s all Luis was great. That’s all More
by jmhoranjr
Employees Worked With
February 29, 2024
Brian Breidegan was very helpful in understanding my service needs and my need to have my car picked-up and serviced quickly . Brian kept me informed of the service progress and returned my car promptl service needs and my need to have my car picked-up and serviced quickly . Brian kept me informed of the service progress and returned my car promptly with all service request completed . I give Brian 5 stars for his excellent service. More
by joegriffith180
Employees Worked With
