869 Reviews of Mercedes-Benz of Sudbury - Service Center
Promptly addressed problem with engine warning light. Got me in for same-day service provided clean loaner car, and fixed my car faster than anticipated. Representative was extremely helpful. Got me in for same-day service provided clean loaner car, and fixed my car faster than anticipated. Representative was extremely helpful. More
I was a little confused about the service I need when I made the reservation over the phone. Fred quickly sorted it out and helped me through the work and beyond. Outstanding service experience! made the reservation over the phone. Fred quickly sorted it out and helped me through the work and beyond. Outstanding service experience! More
Scott Masterson, my Service Advisor is always excellent to deal with. He worked with the insurance company and made the situation hassle free for me. He's helped me in the past and always makes a positiv to deal with. He worked with the insurance company and made the situation hassle free for me. He's helped me in the past and always makes a positive difference. Communicates very well. More
I just want to say thank you Scott!As always I have I just want to say thank you Scott! As always I have found work on my car timely, well done. I won't go anywhere else. I just want to say thank you Scott! As always I have found work on my car timely, well done. I won't go anywhere else. More
I’ve been coming there for over 35 years. At one point a few years ago, the quality of service was really bed. I’ve seen a market improvement over the last year! Keep it up! few years ago, the quality of service was really bed. I’ve seen a market improvement over the last year! Keep it up! More
Probably the best service for your Mercedes in the MA. Uber clean process and Scott tries to ensure your experience is very positive every time you visit. Service is always exceptional and they provide a Uber clean process and Scott tries to ensure your experience is very positive every time you visit. Service is always exceptional and they provide an honest assessment without any pressure. Top quality! More
Scott is my service advisor and he definitely lives up to my expectations 🙌🏽 of the Mercedes slogan “the best or nothing” I love this dealership ❤️🏎 my expectations 🙌🏽 of the Mercedes slogan “the best or nothing” I love this dealership ❤️🏎 More
Scott was excellent. He was very knowledgeable about the car I was getting serviced. Everything went smooth and not complaints. I will recommend him to others who are looking forward to get their car servic car I was getting serviced. Everything went smooth and not complaints. I will recommend him to others who are looking forward to get their car service done. More
Scott did a great job setting everything up and following through on a recall and a parts installation plus a complimentary car wash. Thanks again. through on a recall and a parts installation plus a complimentary car wash. Thanks again. More