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862 Reviews of Mercedes-Benz of Sudbury - Service Center
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February 22, 2021
Scott was excellent. He was very knowledgeable about the car I was getting serviced. Everything went smooth and not complaints. I will recommend him to others who are looking forward to get their car servic car I was getting serviced. Everything went smooth and not complaints. I will recommend him to others who are looking forward to get their car service done. More
by vikram.muthyala
Employees Worked With
Scott Masterson
February 22, 2021
Scott did a great job setting everything up and following through on a recall and a parts installation plus a complimentary car wash. Thanks again. through on a recall and a parts installation plus a complimentary car wash. Thanks again. More
by EdW
Employees Worked With
Scott Masterson
February 08, 2021
Scott consistently provides excellent service which is appreciated. He is professional and knowledgeable as well. The team at MB Natick has provided great service for me for many years. Many thanks. appreciated. He is professional and knowledgeable as well. The team at MB Natick has provided great service for me for many years. Many thanks. More
by Daniel.sutherby
Employees Worked With
Scott Masterson
February 08, 2021
Sparse, due to Covid. I’d like to see all employees Sparse, due to Covid. I’d like to see all employees wearing FDA recommended masks instead of personal ineffective styles. Maybe Herb Chambers logo d Sparse, due to Covid. I’d like to see all employees wearing FDA recommended masks instead of personal ineffective styles. Maybe Herb Chambers logo design More
by Nan.karis
Employees Worked With
Scott Masterson
February 08, 2021
Scott is the best and the service he provides is second to none. Everyone I interact with is friendly and professional. They have my highest recommendation. to none. Everyone I interact with is friendly and professional. They have my highest recommendation. More
by 12345678
Employees Worked With
Scott Masterson
February 04, 2021
Scott in service department went above and beyond making sure something was completed properly. He kept me informed with timely updates and let me better plan. Plus the loaner was great. sure something was completed properly. He kept me informed with timely updates and let me better plan. Plus the loaner was great. More
by Anthony D.
Employees Worked With
Ted in Loaner department , Scott Masterson
February 04, 2021
a battery for a 2009 ml 350 is a little steep.$550 is way too much.norwood cadillac replaced my battery yesterday in my escalade at a cost of $268. she's looking for a new vehicle even though her 13 yr old c too much.norwood cadillac replaced my battery yesterday in my escalade at a cost of $268. she's looking for a new vehicle even though her 13 yr old car only has 39000 mi on it.I think we'll be looking at caddy's.your dealership is great, your replacements cost are way over the top. AGAIN-$550 for a battery.I think I'm looking elswhere. rich diatalevi 508-259-7218 dd7218@comcast.net More
by dd7218
Employees Worked With
Scott Masterson
February 01, 2021
Excellent support, attention and communication skills. Scott Masterson is one of the best I've worked with at this dealership. Makes me look forward to bringing my car in for service as I know I will be Scott Masterson is one of the best I've worked with at this dealership. Makes me look forward to bringing my car in for service as I know I will be well informed and get the best result. More
by Bob123
Employees Worked With
Scott Masterson
February 01, 2021
Scott was the best service advisor I have worked with in my 10 years at this dealership. He took me on time, quickly processed the appointment and had the car done exactly when he said it would be ready. my 10 years at this dealership. He took me on time, quickly processed the appointment and had the car done exactly when he said it would be ready. More
by DAP
Employees Worked With
Scott Masterson
