Mercedes-Benz of Sudbury - Service Center

Drop off my car with request ( how to pull down the child seats and shut off the “Beep” for speed limit alerts- didn’t get it done) your team didn’t go smoothly when I dropped off my car. But the boy who bri seats and shut off the “Beep” for speed limit alerts- didn’t get it done) your team didn’t go smoothly when I dropped off my car. But the boy who brings my car explained my questions very clearly when I pick up the car. Overall the dealership did a good job! Thanks More

As always I care I received was professional I am very glade I have a Mercedes and receive great customer service thank you very much glade I have a Mercedes and receive great customer service thank you very much More

Excellent service from everyone I came into contact with. Extremely prompt and courteous service from the drop off, through prompt review of work to be done to vehicle, regular updates, pick up & payment. I Extremely prompt and courteous service from the drop off, through prompt review of work to be done to vehicle, regular updates, pick up & payment. I have been a happy customer of this dealership for over 15 years. More

Great service! I was clearly explained what was necessary and what could be done later. In addition to the scheduled service I was reminded of getting my registration sticker done. and what could be done later. In addition to the scheduled service I was reminded of getting my registration sticker done. More

Great work and fast work with good quality. Very comfortable environment for guests to wait while their auto is being serviced. Thank you Brian. Brian is very friendly comfortable environment for guests to wait while their auto is being serviced. Thank you Brian. Brian is very friendly More

Everyone was extremely friendly and got the job done in a timely fashion ! Thanks to all at he Herb Chambers Natick Mercedez Benz! I usually go into the Boston dealership but didn’t have the time to drive i timely fashion ! Thanks to all at he Herb Chambers Natick Mercedez Benz! I usually go into the Boston dealership but didn’t have the time to drive in, so I was thrilled with my experience at a more convenient location! More

Personal service.was friendly and inviting. Availability was convenient and easy. All the employees were Available with a smile and service. Service was ready on time car was cleaned and they reminded me was convenient and easy. All the employees were Available with a smile and service. Service was ready on time car was cleaned and they reminded me to update my inspection sticker and took care of it for me. More

I have known Fred Ramsey in-service at the Natick store for over 20 years. As usual he’s been polite efficient and always gets my vehicle fixed in an acceptable.period of time for over 20 years. As usual he’s been polite efficient and always gets my vehicle fixed in an acceptable.period of time More

Great experience! I got a nail in my tire, and was able to book my service online very easily after hours. I was able to get an appointment for the next day, my service advisor Fred was very friendly and k to book my service online very easily after hours. I was able to get an appointment for the next day, my service advisor Fred was very friendly and kind. They completed my service in a timely manner and I was out of there in no time! Highly recommend. More

Scott Masterson is very friendly and professional. Going beyond what I thought was reasonable… he got me an even better value on my service than what I was originally quoted. Thanks Scott. beyond what I thought was reasonable… he got me an even better value on my service than what I was originally quoted. Thanks Scott. More