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This rating includes all service center reviews, with more weight given to recent reviews.
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862 Reviews of Mercedes-Benz of Sudbury - Service Center
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May 17, 2021
Scott was great! Very attentive, he took the time to explained issues with my car and followed through with all services needed. Great service! I would recommend this location to my friends and family. explained issues with my car and followed through with all services needed. Great service! I would recommend this location to my friends and family. More
by ppizzimento
May 16, 2021
They go the extra mile! Get the car ready on time, keep in touch and are easy to deal with. Luis is always pleasant and helpful. in touch and are easy to deal with. Luis is always pleasant and helpful. More
by Golfpro45
Employees Worked With
May 16, 2021
Excellent car servicing. Make it very easy and user friendly during COVID. Can drop off and pick up the same day typically and notify you of any additional service needs via text. friendly during COVID. Can drop off and pick up the same day typically and notify you of any additional service needs via text. More
by Karl S
Employees Worked With
May 11, 2021
Fred Romsey does an exceptional job scheduling my service appointments, keeping me informed and also goes above and beyond for unanticipated situations which happened recently when my battery discharged and appointments, keeping me informed and also goes above and beyond for unanticipated situations which happened recently when my battery discharged and was unable to start my vehicle. More
by nelhuebeln
May 11, 2021
Fast professional comprehensive and high caliber. The team at Mercedes Benz is always reliable amd trustworthy. They are clear and explanatory. I am most grateful. team at Mercedes Benz is always reliable amd trustworthy. They are clear and explanatory. I am most grateful. More
by Lisa
May 10, 2021
The work done was excellent. We can always count on Fred Romsey, our service consultant to make sure the job Is done properly. He deserves 5.0 out of 5.0 rating. Romsey, our service consultant to make sure the job Is done properly. He deserves 5.0 out of 5.0 rating. More
by Long time customer
Employees Worked With
May 08, 2021
They were able to immediately replace my tire under my insurance coverage, washed the car and cleaned the interior. Excellent communication from Luis. Great service. insurance coverage, washed the car and cleaned the interior. Excellent communication from Luis. Great service. More
by lmv
Employees Worked With
May 06, 2021
I use this dealership for Service and I’ve had great success with the dealership especially my service manager who I’ve kept in touch with ever since I met him probably about five years ago his name is success with the dealership especially my service manager who I’ve kept in touch with ever since I met him probably about five years ago his name is Frederick and he is phenomenal More
by #JBSTRONG
Employees Worked With
May 06, 2021
Yes-explained everything in detail and promptly returned my call. Explained about things that need to be taken care in future but should monitor it my call. Explained about things that need to be taken care in future but should monitor it More
by Anilkohri25
Employees Worked With
May 05, 2021
Right when I pulled my car into the garage, Brian was there to greet me. Prompt,courteous service. Explained in detail what was involved with my service. The Mercedes technician, Blaine, assisted me in r there to greet me. Prompt,courteous service. Explained in detail what was involved with my service. The Mercedes technician, Blaine, assisted me in restoring apple CarPlay within minutes! This dealership actually did not charge me. Thank you!! More
by moffa2
