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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
862 Reviews

862 Reviews of Mercedes-Benz of Sudbury - Service Center

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May 24, 2021

Service at Mercedes Benz of Natick is always a pleasure. The service people are friendly, knowledgeable and very efficient! There is little to no waiting. My car is ready on time! More

by jl4webster
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for this marvelous review and five-star rating! We're glad you feel confident bringing your vehicle here and look forward to seeing you next time! - Mercedes-Benz of Natick

May 24, 2021

Quick to get appointment, efficient to get work done and transparent about what I needed to get done. A bit pricey, but I guess I should be used to that by now. Also provided a loaner for the day. More

by vsapra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 24, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for being a Mercedes-Benz of Natick customer! We appreciate your feedback and hope to work with you again!

May 22, 2021

Great team and very friendly, I was impressed with the speedy and the quality service, definitely and highly recommended to friends and family, please keep up the good works!!! More

by nguyen.truc61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of Sudbury responded

Thanks so much for the 5-star review! We're glad to hear it! - Mercedes-Benz of Natick

May 22, 2021

Brian is one of the best service persons I have ever Brian is one of the best service persons I have ever encountered. He always goes over and above that is needed. He understands what is expected and More

by carolemilott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Mercedes-Benz of Sudbury responded

Wow! Thanks for sharing our experience with Brian. We are so lucky to have him on the Mercedes-Benz of Natick team and are glad to know he never lets you down!

May 21, 2021

Everything went fine, the communications iease of service, the men are delivered and picked up my car excellent! The $75 off was also good. Thank you MB. More

by MBscreen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick, we appreciate your positive feedback!

May 21, 2021

I’ve been at Foreign Motors for 15 years and never had a problem. They are caring and knowledgeable. Very pleased with Scott Masterson explaining what needs to be serviced for next visit. More

by AK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 24, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the wonderful review and five-star rating! We're happy Scott has done such an excellent job helping you feel at ease and we are so lucky to have you as a customer for so long! We'll see you again soon! - Mercedes-Benz of Natick

May 18, 2021

Great service, friendly service reps, especially Abdul who provided timely and detailed communication during the service work. The service center always cleans the car after service, which is nice. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of Sudbury responded

We appreciate the great feedback about Abdul and our team! Thanks for your business, from all of us here at Mercedes-Benz of Natick and we'll see you next time!

May 18, 2021

whenever i do service, luis attends me with good education and a lot of attention note 10 for luis continue to be that caring and polite More

by Joseane lima
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021 -

Mercedes-Benz of Sudbury responded

We're glad you can always count on Luis to take care of you! Thanks for being a Mercedes-Benz of Natick customer, we'll see you next time!

May 18, 2021

Very professional and accommodating service department with good communication during process. Never been disappointed. Went out of their way to get a part that was not anticipated to finish job while I w More

by Ms. I
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sharon Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caitlin Messier, Danny Kaboub, Haider Amin, Tatiana Wooten
May 19, 2021 -

Mercedes-Benz of Sudbury responded

We are so happy to hear that you had such a great time at Mercedes-Benz of Natick! We are so glad that our team could take great care of you!

May 17, 2021

Scott was wonderful! He was helpful and went out of his way to make sure I was happy! I would recommend using Scott any time! More

by Maria Y
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
May 17, 2021 -

Mercedes-Benz of Sudbury responded

We're so glad to hear this, Maria! We're lucky to have Scott on the Mercedes-Benz of Natick team and will pass along your kind comments to him!

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