Back

Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
862 Reviews

862 Reviews of Mercedes-Benz of Sudbury - Service Center

Sort by
June 20, 2021

Great dealership!! Good qualified people who want to do the right thing. We have used this dealership since 1990 and have always been very happy with our service. Highly recommend!!! Charles Mabrey More

by mike.mabrey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boston
Jun 21, 2021 -

Mercedes-Benz of Sudbury responded

Hi Charles, thank you for visiting our team over the years! We hope to have you as a customer for life at Mercedes-Benz of Natick!

June 19, 2021

I have always had a good experience bringing my car into Foreign Motors West, Thanks to Fred. I appreciate the wonderful service I receive and know I can always count on him. More

by Rasfeld
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mercedes-Benz of Sudbury responded

We appreciate you taking the time to leave us your review! We're so glad you enjoy working with Fred and our team! Thank you! - Mercedes-Benz of Natick

June 18, 2021

I was recently looking to buy a new car and was sold on a Mercedes after working with Saena at Natick. I hadn’t even pictured myself driving this car but with the help of Mercedes of natick I can’t picture m More

by Kostadnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Jun 18, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy Saena could help get you into a vehicle that's perfect for you! Thanks for choosing Mercedes-Benz of Natick!

June 13, 2021

Scott was helpful from beginning to end and made sure my car was looked after as well as assisting in my set up of the Mercedes me app. More

by SFD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jun 15, 2021 -

Mercedes-Benz of Sudbury responded

We are so happy Scott and our Mercedes-Benz of Natick team earned your five stars. Thanks so much!

June 11, 2021

Very professional. Quality work. Timely communication. The detailed and informative reporting is very useful and easy to understand. Having a quality loaner car at my disposal was very important to me More

by Smanche243
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Mercedes-Benz of Sudbury responded

We are so happy that you had a great time at Mercedes-Benz of Natick! Thank you very much for your kind words.

June 08, 2021

I had a pleasant experience with Luis. The service department recommended two other extra services, which are not immediately necessary, but the prices seem very high. It was deferred at this time. I' More

by Doug K
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Mercedes-Benz of Sudbury responded

We're so glad to hear this, Doug! Thank you for taking the time to leave us your feedback and for coming to work with Luis! We value your input and encourage you to check our specials to see if we offer any savings on your next visit! Don't hesitate to reach out to us if you have questions or concerns! - Mercedes-Benz of Natick

June 07, 2021

As always, extremely responsive and timely.Excellent As always, extremely responsive and timely. Excellent service team, especially Abdul. Thanks Mercedes of Natick, MA. Dealership and the team here i More

by imac191007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abdul Khalid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2021 -

Mercedes-Benz of Sudbury responded

Thank you so much! We are so glad to hear Abdul and our team have helped you have a five-star experience, and we're grateful to have you as our customer! We look forward to seeing you at your next service visit! - Mercedes-Benz of Natick

June 05, 2021

I bought my mercedes 4 years and my service advisor Brian Breidegam has been great. Any problem I had he took care of it. Thomas Feinstein More

by tommy19391939
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Mercedes-Benz of Sudbury responded

Thank you so much, Thomas! We're glad to hear Brian takes such great care of you! – Mercedes-Benz of Natick

June 04, 2021

I've been coming here for years for service and its consistently an excellent experience. Brian is amazing as is the rest of the staff More

by S.R.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your continued confidence and five-star rating! Brian and our service team will be so pleased to hear they've done such an excellent job making you feel at home here at Mercedes-Benz of Natick! We'll see you at your next service visit!

June 04, 2021

Fred was great always a pleasure to work with and so professional and courteous. I will definitely be continuing to work with Mercedes of Natick! More

by Dr.maria.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for this awesome feedback! We're lucky to have Fred on the Mercedes-Benz of Natick team and look forward to your continued business!

...
61
...