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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
869 Reviews

869 Reviews of Mercedes-Benz of Sudbury - Service Center

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June 29, 2021

Very professional staff and having a loaner car makes all the difference. More

by PAG
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jun 29, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick, we appreciate your positive feedback!

June 28, 2021

Brian my service rep is amazing. Kept me informed, followed up , no surprises. More

by Ikarian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Mercedes-Benz of Sudbury responded

We're so glad to hear this! Thank you for the great feedback and rating! We'll see you at your next appointment at Mercedes-Benz of Natick!

June 28, 2021

When I went in for a service appointment I was helped immediately. The staff were very helpful and helped me take care of the problem I was having. More

by SE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Savannah Silva
Jun 29, 2021 -

Mercedes-Benz of Sudbury responded

It's great to hear our team helped you out! Thank you for the five-star rating and feedback! - Mercedes-Benz of Natick

June 24, 2021

Customer service is seamless, every step from sales to service. Customer care is always considerate, consistent, conscientious. Communication with my service advisor is excellent! In 11 years+, I trust & More

by placestogo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for your years of loyal business with us at Mercedes-Benz of Natick! We are so happy to know you can always count on our team and we love having you as a customer!

June 23, 2021

Awesome staff. Clear about work expectations and cost. I really appreciate being able to have loaner while work is done. More

by KathyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jun 23, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick, we appreciate your positive feedback!

June 22, 2021

No delays, my car was done right on time and in the same condition appearance wise as when I got there More

by Jeremyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kolls Oloko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armin Safai, Nick Salem, Scott Masterson
Jun 23, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for the five-star review, Jeremy! We're so glad to hear we got your car finished promptly! - Mercedes-Benz of Natick

June 21, 2021

Great dealership!! Good qualified people who want to do the right thing. We have used this dealership since 1990 and have always been very happy with our service. Highly recommend!!! Charles Mabrey More

by mike.mabrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Boston
Jun 21, 2021 -

Mercedes-Benz of Sudbury responded

Hi Charles, thank you for visiting our team over the years! We hope to have you as a customer for life at Mercedes-Benz of Natick!

June 21, 2021

The entire experience was great! I was welcomed when I drove in, Scott handled it from there. He did a great job explaining the work and keeping me informed along the way. One other note, my car looked More

by BB2021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jun 21, 2021 -

Mercedes-Benz of Sudbury responded

We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

June 19, 2021

I have always had a good experience bringing my car into Foreign Motors West, Thanks to Fred. I appreciate the wonderful service I receive and know I can always count on him. More

by Rasfeld
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Mercedes-Benz of Sudbury responded

We appreciate you taking the time to leave us your review! We're so glad you enjoy working with Fred and our team! Thank you! - Mercedes-Benz of Natick

June 18, 2021

I was recently looking to buy a new car and was sold on a Mercedes after working with Saena at Natick. I hadn’t even pictured myself driving this car but with the help of Mercedes of natick I can’t picture m More

by Kostadnyc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Saena Nikolas
Jun 18, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy Saena could help get you into a vehicle that's perfect for you! Thanks for choosing Mercedes-Benz of Natick!

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