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Mercedes-Benz of Sudbury - Service Center

Natick, MA

4.7
869 Reviews

869 Reviews of Mercedes-Benz of Sudbury - Service Center

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July 08, 2021

Great service without an appointment! Premium service and a car wash for a hour of work. I will use them in the future for sure. More

by Bruce Mello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Sudbury responded

We are honored to receive your support, Bruce. Thank you! - Mercedes-Benz of Natick Team

July 08, 2021

I’ve been with them for over 20 years and have always felt the service advisors I’ve dealt with were the highlight of the dealership. More

by egoldman95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for trusting our team all these years to provide excellent care! We look forward to seeing you at your next routine maintenance appointment! - Mercedes-Benz of Natick

July 06, 2021

Very efficient and knowledgeable. A pleasure to deal with from the moment you get out of your car until you pick it up. Loaner cars are almost available More

by Cwsmaldone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 07, 2021 -

Mercedes-Benz of Sudbury responded

Excellent review! Thank you for letting us know we are on the right track. We look forward to your next visit.

July 03, 2021

Great place, will recommend to friends and family. Thank you More

by cdevoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 06, 2021 -

Mercedes-Benz of Sudbury responded

We really appreciate you taking the time to leave Mercedes-Benz of Natick this awesome review, thank you!

July 02, 2021

Great experience every time we service our MB at MB of Natick. Everything is perfect start to finish. We would recommend anybody to service their Mercedes-Benz at this dealershi. More

by Arqile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

Mercedes-Benz of Sudbury responded

We're so happy our team could help you have a five-star experience each time! Thank you for the awesome review! – Mercedes-Benz of Natick

July 02, 2021

Very professional and efficient. Brian was wonderful to work with. Every area was on top of their responsibilities. Great, great, great, great outstanding Thank you More

by vic.ascrizzi
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Breidegam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

Mercedes-Benz of Sudbury responded

We appreciate the great feedback about Brian and our team! Thanks for your business, from all of us here at Mercedes-Benz of Natick and we'll see you next time!

July 01, 2021

Excellent care !Prompt communications with Service Excellent care ! Prompt communications with Service person ,Fred Romsey ! -was able to get loaner car - that was helpful . - Fred will also set me More

by dattagouri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Romsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for sharing your experience with us at Mercedes-Benz of Natick! It was our pleasure to take care of you. See you next time!

July 01, 2021

Very nice service department to work with. Will continue to bring my car here for service More

by Coribrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Masterson
Jul 01, 2021 -

Mercedes-Benz of Sudbury responded

Thanks so much, Cori. We look forward to your next visit with us!

June 30, 2021

Fast service, kept me up to the minute in repair and cost. Highly recommend! More

by Bula1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fredrick
Jun 30, 2021 -

Mercedes-Benz of Sudbury responded

Thank you for choosing Mercedes-Benz of Natick, we appreciate your positive feedback!

June 30, 2021

Service provider was helpfulalthough quote for tire replacement from service provider was incorrect. .Ended up paying more for tire than originally quoted. More

by Robert Revelyn282
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Aguasvivas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2021 -

Mercedes-Benz of Sudbury responded

Thanks for your feedback, Robert. We hope you will reach out with any questions or concerns.

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