Mercedes-Benz of Sudbury - Service Center

Responsive and concerned about fixing my problem. Keep me informed on a timely basis. Excellent. informed on a timely basis. Excellent. More

A drastic and refreshing difference from most dealerships. Scott, Savannah, technician and receptionist went far above my expectations to make my service experience a pleasure. So respectful, cou dealerships. Scott, Savannah, technician and receptionist went far above my expectations to make my service experience a pleasure. So respectful, courteous and willing to make the customer feel appreciated and comfortable with the value of their service. Thanks so much for your professionalism that is becoming more of a rarity. This dealership I highly recommend. Don’t lose hope. Great dealerships still exist. Just getting harder to find them. More

Very accommodating, gave me a loaner car . Everything went smoothly. Luis in costumer service was great . And got the job done went smoothly. Luis in costumer service was great . And got the job done More

Scott was very professional and very customer focused.I Scott was very professional and very customer focused. I appreciated his follow-up communications setting clear expectations of the services provided Scott was very professional and very customer focused. I appreciated his follow-up communications setting clear expectations of the services provided. More

As always Mercedes-Benz of Natick completed the service on my vehicle on time with no surprises. I highly recommend them. on my vehicle on time with no surprises. I highly recommend them. More

Service was very good. The car was ready when they said it would be. The service writer was prompt in his follow up to my questions. The car was nicely cleaned when I picked it up. it would be. The service writer was prompt in his follow up to my questions. The car was nicely cleaned when I picked it up. More

Have been going to this dealership for more than 30 years. They NEVER disappoint!!! I would recommend them to anyone and I have. years. They NEVER disappoint!!! I would recommend them to anyone and I have. More

This dealer provides Great friendly service! Definitely will be back for continued service on my vehicle. will be back for continued service on my vehicle. More

Everyone has been helpful and act professionally. Luis has always answered my questions professionally and made sure I was satisfied with his explanation. has always answered my questions professionally and made sure I was satisfied with his explanation. More

Service appointment couldn’t have gone better. I was in and out quickly both at drop off and pick up. I was fully informed the whole time and out quickly both at drop off and pick up. I was fully informed the whole time More