869 Reviews of Mercedes-Benz of Sudbury - Service Center
Luis in service went out of his way to make this service an excellent consumer experience. an excellent consumer experience. More
Dealership is very accommodating. So glad to have a loaner vehicle. Love the text option for an update on vehicle repsir loaner vehicle. Love the text option for an update on vehicle repsir More
Fred is the best!! We have been working for over two decades and he always takes care of everything. decades and he always takes care of everything. More
Very pleased with the fast check in and prompt service to perform my needed inspection Much appreciated Thanks perform my needed inspection Much appreciated Thanks More
Excellent and timely repair service. Attention to detail. Friendly and respectful customer service. Highly recommended. Friendly and respectful customer service. Highly recommended. More
While for most of my experiences have been really good. My annual service call made me not want to buy another Mercedes. My annual service call made me not want to buy another Mercedes. More
They really took great care of me during a bad situation. Another dealer who you don’t take me for at least a week and I needed immediate attention. Another dealer who you don’t take me for at least a week and I needed immediate attention. More
Wonderful service - easily scheduled and quickly completed. 10 year old car looks like new - will always use this dealership completed. 10 year old car looks like new - will always use this dealership More
Availability (same day!) and ease of appointment was top notch. Service advisor was friendly and informative. Price for a simple Nav software refresh was a little dear ($380) but it’s a dealership so not un notch. Service advisor was friendly and informative. Price for a simple Nav software refresh was a little dear ($380) but it’s a dealership so not unexpected. Wi-Fi was strong and logging into it was easy, waiting room was comfy and staff was friendly. Took a little longer than it should (2.5 hrs) which is why it’s only 4 stars. More
Prompt service done on time car very clean dealership waiting lounge was very comfortable great experience thank you waiting lounge was very comfortable great experience thank you More